Loofes Clothing Opiniões 58

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff are brilliant went above and beyond for my four wedding suits. If we had any problems was sorted instantly. They held onto them safely . They also gave me a good.disscount. I so glad I went... Ver mais

Classificada 2 em 5 estrelas

Wouldnt use again ,charge extra for next day delivery ,ordered 12.30 on a weds afternoon paid £5 fed ex next day item comes on the monday ,ordered again on a weds paid £5 fed ex next day as want item... Ver mais

Classificada 1 em 5 estrelas

I bought an Emporio Armani shirt off Loofes Clothing after reading reviews saying the company sells legit stuff, but the shirt was clearly fake. No tag in the back that says EA7 (which real Emporio Ar... Ver mais

Classificada 5 em 5 estrelas

MCFC 125 year anniversary football shirt. I went to the club shop on Tuesday but no mens medium so tried the City store online and none there. Loofes had them on their website so ordered using a 10%... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda infantil
  3. Loja de moda masculina
  4. Loja de calçado
  5. Loja de roupas para jovens

Informação fornecida por diversas fontes externas

Choose from our range of menswear and kids clothing here at Loofes Clothing. Receive free UK delivery on orders over £30.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

The staff are brilliant went above and…

The staff are brilliant went above and beyond for my four wedding suits. If we had any problems was sorted instantly. They held onto them safely . They also gave me a good.disscount. I so glad I went here . I would highly recommend for clothes and wedding suits . They messaged me on my what's app after the wedding to see how the day went and for pictures of the suits. I would honestly try try loofes first for your suits .

25 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is a great shop in Bury

This is a great shop in Bury. Definitely not selling fakes. I've bought a couple of items from the shop. Excellent friendly staff very helpful. Always a great deal to be had. Lots of stock on sale. Just an independent retailer trying to survive in hard times.

8 de março de 2025
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi, Tony, thank you for the review and your custom, it is greatly appreciated.

Classificada 5 em 5 estrelas

Fake goods ! DONT THINK SO !

Loofes have built a reputation in bury by selling Top branded quality clothing. Still trading after years when others have failed.They do not sell fake goods

1 de fevereiro de 2025
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi Paul,
Thank you for your kind words! We take great pride in offering top-quality branded clothing and maintaining the trust of our customers over the years. Your support means a lot to us, and we look forward to serving you again soon.
Regards,
Loofes Clothing

Classificada 5 em 5 estrelas

No qualms

Good communication, timely delivery and accurate item description.

17 de janeiro de 2025
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logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi,
Thank you so much for your amazing 5-star review! It is great to hear that you had such a positive experience. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Regards,
Loofes Clothing

Classificada 1 em 5 estrelas

No coat took money

Don't even want to put one star. Took money out of my bank on 6th December for a coat had no correspondence and no coat.

5 de dezembro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi,
Thank you for your feedback.

You ordered a pair of Ugg boots on December 5th, 2024, at 8:46 pm.
They were dispatched on December 6th and delivered on December 10th at 11:42 am.
This is the tracking number: PV816979834GB.

If you have any questions, please email us at enquiries@loofes-clothing.com.

Regards,
Loofes Clothing

Classificada 1 em 5 estrelas

DO NOT BUY FROM THEM!!!!!!!!!!!🤬

Make sure you read all the 1 star reviews for this company and never buy from them. I believe the Adidas Predators they sent me were fake and when I sent them back they had the cheek to deduct £7 postage from the original payment I made. They have absolutely no customer service and do not care at all about their customer. Please be warned and DO NOT BUY FROM THEM

12 de dezembro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Dear Graham,
Thank you for your feedback.
We would like to ensure you that all our ADIDAS stock is sourced directly from the brand itself, ensuring the authenticity of our products.
We discussed your concerns over the phone, explaining that the pair you ordered was priced at £31.00, which is a different model and price point compared to the pair valued at £150.00, you saw on the ADIDAS website. You acknowledged this but decided to return them.

Your order was refunded on December 11, 2024, at 1:38 PM.
As outlined in our terms and conditions, there was a small deduction of £7.00 from your refund. £3.00 for using our returns label and £4.00 as you did not meet the criteria for a postage refund. This information is clearly detailed on the returns form and our website’s returns page.
You also reached out to us with concerns about the refund via email and we replied promptly, on December 11, 2024, at 2:38 PM.
Additionally, we received your dispute through PayPal and were ready to resolve the matter fairly and amicably. We have consistently responded to all your emails and PayPal messages.

We are happy to assist with any further questions.

Kind regards,
Loofes Clothing

Classificada 1 em 5 estrelas

Lack of due care and attention

Quick delivery, although, when opening the box, there was only 1 UGG boot in it !! So not a good start. Needless to say I’m returning the 1 boot as 1 foot would be rather cold. 🥶

27 de novembro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you for bringing this to our attention.
We sincerely apologise for the oversight on our part.
As we mentioned in our earlier email, we will arrange to have the missing boot sent out to you as a priority.
Once again, please accept our apologies for the inconvenience caused.
Kind regards,
Loofes Clothing

Classificada 5 em 5 estrelas

Good experience

Ordered some Uggs from here..was dubious at first as prices were cheaper than elsewhere and I was able to use a discount code, as I had never heard of the company, but needn't have worried. Product arrived quickly and no issues.

Date of experience: September 03, 2024

10 de fevereiro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you for your 5-star review! We are thrilled to hear that you were satisfied with our service.
Regards
Loofes Clothing

Classificada 4 em 5 estrelas

I have ordered some shoes 7 days ago…

Order canceled, didn't see the message at first. Customer service efficient contacting me after I left a negative review and offered a 20% discount on a new purchase. Disapopinted I didn't get the hsoes but happy with the service.

2 de setembro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi, I'm sorry you are unhappy with our customer service.

You were emailed by a member of our team on Wednesday 28th but we didn't receive a response.

We believe it would be better to refund your order now than to wait for a response so that you still have some time to get shoes before school starts.

Classificada 5 em 5 estrelas

Very efficient

Very efficient, fast delivery, goods exactly what I wanted would recommend

22 de agosto de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you for your 5-star review! We are delighted to hear that you were satisfied with our service. Your recommendation means a lot to us.
Regards
Loofes Clothing

Classificada 4 em 5 estrelas

Phone up to confirm your order!

I ordered some sandals but didn't receive email conformation. After reading the reviews i thought this was a scam so i phoned the company who informed me that i had cancelled my order!! I said that i hadn't & definitely wanted the shoes! They arrived today all good & very pleased with them. I know if i hadn't phoned, i wouldn't have got the shoes. I wouldn't buy from them again but would advise anyone to phone up to confirm after ordering.

19 de agosto de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you for your review. We will work to fix the issue with order confirmation emails, not being sent out. Thank you for bringing it to our attention.

Regards
Loofes Clothing

Classificada 5 em 5 estrelas

Great product, quick delivery

Ordered a Psycho Bunny polo shirt from their sale section, great price and a lovely product that was received very quickly.

Having only stumbled over Loofes via a Google search, will definitely return!!

4 de agosto de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you so much for your 5-star review! We're delighted to welcome you to the Loofes family and look forward to serving you again soon!
Regards
Loofes Clothing

Classificada 2 em 5 estrelas

WARNING! Refund policy not what is stated on their website

Shoes were fine, shipping was on time, however when I returned my shoes (as they did not fit) I was advised that on top of the £3 charge for the return postage I was also being deducted £4 for the original postage which I was told was not refundable.

This is not what their website refund policy states - 'If you request a refund you will be refunded the full amount of the returned item(s) plus the standard postage option to your delivery address.'

15 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Spend your money somewhere else

I don’t usually write reviews but this company is awful. Customer service is nonexistent. After two weeks of trying I am unable to get a response regarding a refund or exchange. Now I have children’s DM sandals at £59 that are no good to anyone. The significant difference in size between the sandals makes me question if they are genuine. Spend your money wisely, and spend it somewhere else.

20 de abril de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hi, thank you for your feedback.
We are very sorry for our lack of communication. We had an issue with your emails not being directed to our Inbox folder.
We are happy to exchange the item and we have sent you an email regarding the exchange.
Loofes are a registered stockist of Dr. Martens, so we can assure you they are 100% genuine.
Once again we apologise for our lack of communication.
Regards,
Loofes Clothing

Classificada 5 em 5 estrelas

great shop

just got my uggs deliverd today only orderd them friday fast delivery i love them and yes they are real ill defo order from this shop again thank you

17 de abril de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Thank you very much for your feedback.

Regards,
Loofes Clothing

Classificada 1 em 5 estrelas

Ignores any attempts of you contacting them

Ordered some trainers for my birthday, only to have an email the day the delivery was expected that they had some how 'lost' the item. Stated that I would be refunded, 3 weeks later and 2 follow up emails and they are ignoring me. Don't bother with the customer line it's set to always be busy which is very suspicious. £100 scammed off me on my birthday, what a great company moral they have...

22 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I was waiting ages for a pair of tasman…

I was waiting ages for a pair of tasman uggs and everywhere was sold out so went on this website and found a pair. i was a bit worried as there were several negative reviews saying they were fake so i called the store and spoke to manager Ian. lovely man. he reasurred me they were real. my shoes arrived the next day and they are real. very very pleased with purchase and how quick they arrived. please stop the negative comments this is a family run buisness that is legit. thank you ian very happy with my uggs and gow quick they arrived.

8 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Ik heb nog geen ervaring pakket is nog…

Gisteren het pakket ontvangen, het heeft langer geduurd dan 5 dagen zoals beloofd. .maar heb nog wel schade van twee bestellingen van plus minus 300 euro kwijt zonde is leuke site.

19 de janeiro de 2024
Opinião espontânea
logótipo da Loofes Clothing

Resposta da Loofes Clothing

Hoi, het spijt me dat te horen. Kunt u ons uw bestelreferentie e-mailen op enquiries@loofes-clothing.com, dan kunnen wij de levering voor u bekijken.
---
Hi, I'm sorry to hear that. Could you email us your order reference at enquiries@loofes-clothing.com we will be able to have a look into the delivery for you.

Classificada 1 em 5 estrelas

Lelli kelli shoes

The item I brought was lelli kelli shoes for my daughter costing nearly £70 worst shoes I’ve ever purchased for the price the quality of the shoes was disgusting! The brackets were tarnished the bow broke the front of the shoe rubbed off and the inside of the shoes faded within a few hours of wearing

26 de agosto de 2023
Opinião espontânea

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