www.lowcostglasses.co.uk Opiniões 

10 221
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just received my slade glasses from low cost glasses and they are perfect. I honestly cannot praise this company enough and nick jay sorted my issue out for me very promptly honestly you will not be d... Ver mais

Classificada 1 em 5 estrelas

Years ago got good glasses from them. This year got fake email allegedly from DPD saying no one answered door and requesting paid for redelivery. Door camera showed no one called. Email was from p... Ver mais

Classificada 1 em 5 estrelas

Against all odds — and apparently against my better judgment — I decided to give your low-cost glasses another try after the spectacularly disappointing service I received last time. And here I a... Ver mais

Classificada 5 em 5 estrelas

Hi this is my second pair of glasses from this company I give them 4 stars they where pretty fast with delivery the glasses look really nice and the prescription they did was spot on, they look cool... Ver mais

Informações sobre a empresa

Escrito pela empresa

Eyeglasses Direct is built for people who want quality eyewear without confusing pricing, hidden extras, and high street stress. We make buying glasses simple. Choose a frame you love, add your prescription, pick the lens options that match your lifestyle, and order online in minutes, with clear guidance and support throughout. We focus on what matters most: comfort, clarity, and value. Whether you need everyday prescription glasses, blue light lenses for screen heavy days, or premium varifocals for smooth vision at different distances, we are here to deliver a complete, reliable solution at an affordable price. Our collection is designed around modern styles and practical wearability, with lightweight frames, comfortable fits, and lens choices that suit real life. What makes Eyeglasses Direct different is how straightforward we keep everything. We do not believe in confusing promotions or surprise add ons that appear at checkout. We aim to offer transparent pricing, easy ordering, and consistent quality, supported by a team that genuinely helps customers choose the right fit, size, and lens type the first time. Our customers choose us because they want eyewear that feels good, looks great, and performs day to day, whether it is for work, commuting, driving, studying, or weekend plans. And because we know glasses are essential, we take service seriously: clear communication, dependable order processing, and responsive support if you need help before or after ordering. With Eyeglasses Direct, you get a smooth online experience, modern eyewear options, and pricing that makes sense. Quality glasses delivered direct to you.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 13% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(10 221)

83 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

I chose the wrong type of frames

Unfortunately, I made a poor choice of frames that had barrel tips on the ends of the thin arms, the tips fell off and got lost. I've had to do DIY repairs to one of the frames and buy slide on rubber arm covers for the other pair of glasses. If I had chosen something more robust then everything would have been fine.

16 de janeiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

2nd pair of glasses

2nd pair of glasses, not as good as the first, did the job but not perfect, service was excellent, was a year ago, still using them but weren’t perfect, can’t remember what exactly but deterred me from buying again, I have my eyes checked once a year, I think it was a vision issue

1 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Decent quality for the price

I bought the cheapest pair of frames they had as they were just intended as a spare. The frames are lightweight as expected. The prescription is rendered perfectly and the lens seems to be good quality for the price.

25 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It was my first experience buying…

It was my first experience buying prescription glasses online, and I am so glad I went with lowcostglasses.co.uk; my glasses came in good time, and my prescription was correct. I would 10/10 recommend and would use them again.
Customer support was invaluable and responsive to queries.

29 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Repeat customer

Repeat customer. Have bought from them for a few years and have no complaints about it. In fact, they check the prescription if asked and if they notice errors, they will contact to advise what they recommend

4 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Awful - Be Wary

Awful - Be Very Wary
I ordered glasses in October, after not hearing anything for three weeks I emailed customer services, it took numerous attempts for a reply. They then lied they had emailed me, after a further two weeks and more ignored emails, I had to contact Paypal for a refund. Miraculously the order was dispatched two days later. The glasses received one pair is okay the second not so great.

6 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great but super slow delivery.

Great choice. Easy to navigate website. Affordable glasses. Customer service good.

Delivery is beyond slow though. Waited over three weeks for one pair and over five for another. Shame as it does damage the experience.

5 de dezembro de 2024
Opinião espontânea

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