Luccicante Jewellery Opiniões 

49
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Avoid, item turned my husbands wrist green they sis not respond to any of my emails at all , the gold colour has come off after few days also looks a fake colour save your money

Classificada 1 em 5 estrelas

Don't buy - Accidentally clicked a link and mistakenly made a purchase on a item - immediately email... No response... Made follow up email... No response... 3rd email had to threaten them with tradin... Ver mais

Classificada 5 em 5 estrelas

Received the 27mm Cuban Chain and Bracelet as a birthday present and it's very good quality and looks expensive. There's a lot of variety in the pendant designs and so have already ordered a few mysel... Ver mais

Classificada 5 em 5 estrelas

Ordered the 12mm cuban set came within 2 to 3 days from buying online i love the jewellery its says its 18k gold filled but no stamps to say what it is hopefully it is real filled gold

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

We provide high quality of jewellery at affordable prices.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(49)

20 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

DO NOT ORDER FROM THIS COMPANY

Made a purchase and wasn’t what we wanted. Contacted via live chat to return as per website info. Took over a week to reply. Managed to return the product within the 14 day period. Luckily tracked delivery and they signed for this return on 09/09. Since then no refund has been processed. Have sent numerous emails and messages via live chat and still nothing. Awful company, clearly scamming people of money, no product and out of pocket! Avoid with all costs. Reporting to trading standards.

9 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Shame we can’t 0 star

Shame we can’t 0 star. Dreadful. Discolours and promise a replacement then ignores all emails and never sends replacement. Avoid these clowns need reporting to trading standards

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

As soon as I received the item I…

As soon as I received the item I emailed the company to obtain a refund slip as instructed on the website straight away due to item not being correct for the person. I have emailed twice and yet to receive a response and no doubt the return date will be over per the return policy and will not be eligible for a refund. This was a present for a 50th birthday present and are currently without a gift. Order ref 6787. Please respond to my email !!!

30 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!

Terrible quality returned items and waited week for a reply there’s no contact number or email only online chat which you have to wait days to get a reply from will do everything to get out of issuing refund in the end had to go through my bank to sort out - do not use

1 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

***AVOID AVOID AVOID AVOID***

***AVOID AVOID AVOID AVOID***

Had 2 items from this company.. 1 has started to fade and go green!! But in between that my daughter ordered something. The seller sent the wrong item which was alot cheaper. I've emailed umpteen times. No answer no reply. There's no phone number or address!!! Please all report this to trading standards. There posting out items that arnt worth nothing. Don't waste ur money..

UPDATE Oct 2025: We had 2 belchers. Both are green and tarnished, cant use them at all. They lasted a few weeks MAX! No one replied to my emails. No contact just took our money for pieces of tat

7 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

URGENT I HAVE SENT A RETURN NUMEROUS…

URGENT I HAVE SENT A RETURN NUMEROUS EMAILS FOR AN ITEM TOTALLING £320 IVE HEARD NO RESPONSES BACK OR EMAILS IM WAITING FOR MY REFUND how disgusting is this to completely ignore knowing how big the price is ?

4 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Tarnished

The saint christopher pendant and chain I bought turned green after 3 weeks. I’ve sent numerous emails and tried to contact them with absolutely no communication back what so ever. Website states there jewellery will never tarnish and is life time warranty. This is clearing the case. Stay well away

16 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The chain and bracelet I have purchased…

The chain and bracelet I have purchased has gone silver after 3 weeks I have sent multiple emails and several live chats for over 2 weeks now and not had one reply it is a joke. Do not use this company as they lie about their life time warranty and customer satisfaction !!

30 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Would give 0 stars if i could!

Would give 0 stars if i could!!
The item faded within a few wears had a nightmare trying to contact the company to return, finally returned the item they received it back 5 days ago still no refund and ignoring all communication! AVOID!

4 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

NIGHTMARE

Currently trying to get hold of a return address. I have left numerous messages on every form/email/chat but nothing back. I made the mistake of not checking these reviews first. I will be taking this to the fraud department and financial ombudsman if I don't get a reply.

2 de dezembro de 2024
Opinião espontânea
logótipo da Luccicante Jewellery

Resposta da Luccicante Jewellery

Hi,

We are very sorry to hear this, i have had a look. You contacted our support on saturday. Which sends an auto message to say the team will get back to you as they are closed on weekend. I can see the team did contact you with the details of the return at 1.43pm today.

Classificada 1 em 5 estrelas

SCAMMING COMPANY

Sends out cheap stuff then never gets back to you no replies online no emails back they do this on purpose AVOID THIS COMPANY

21 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Awful scamming company

Awful company , sent out broken products , look nothing like the photos , “gold” wore off after a few days and only wore it once , tried to return and they won’t reply to you tried email , website everything, went thru Klarna and it failed somehow , absolute bunch of scammers never ever ever buy from here , I will be contacting them as I’m going to do a bank dispute and speak to someone professional to seek help in this matter as it was a complete waste of money , I will take this as far as I need until I am reimbursed!!!!! I have been fighting this for 3 month now!!!!

15 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, great product. Overall very satisfied and will be ordering again

22 de outubro de 2024
Opinião espontânea
logótipo da Luccicante Jewellery

Resposta da Luccicante Jewellery

Thank you for your review, it means a lot to us. We pride ourselves on giving excellent customer service and are thrilled to have another satisfied customer. Thank you for ordering.

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