Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
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Leia as opiniões dos outros
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver mais
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver mais
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Informações de contacto
260 liberty st, 08840, metuchen, Estados Unidos da América
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
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Found a backpack in a rare color with a discount
Had been looking for an Osprey backpack in a particular color that was missing even on Amazon. Somehow I ended up on Luggage Online where I found the pack I needed with a 20usd discount! It was delivered in like 2 days. Perfect condition. Totally recommend!

Resposta da Luggage Online
Easy to shop here
Easy to shop here - they manage to discount items not typically found at a discount and their shipping is first rate - fast and well-packed. I'll be back!

Resposta da Luggage Online
Everything was fine but it took too…
Everything was fine but it took too much time to get the discount that you promised with my first purchase. I cannot comment on the luggage that I bought because I haven’t received it yet.

Resposta da Luggage Online
Nice bag but be aware of limited warranty
Nice bag but will refrain from buying Travelpro in the future due to their limited warranty which encompassed not covering wear and tear items and lack of replacement parts which I experienced firsthand recently from prior luggage purchases. This is no reflection on your company. You service has been great with wonderful communication and prompt delivery
Thanks

Resposta da Luggage Online
You rock
You rock. Beyond comprehension and simply amazing. Excellent prices and super fast delivery

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Pleased with Everything
I was searching for an It Luggage carry on for under $50, and Luggage Online is where I found it. I first saw it offered by Luggage Online on the Walmart site; I then went to the Luggage Online website to check them out, and there was a 20% off promotion there! I generally use the largest online sellers, so I was a bit hesitant on this, but the experience was absolutely as good if not better. The suitcase is just what I was after. A good transaction.

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when you offer an item for sale
when you offer an item for sale, you need to have it available for sale.

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The delivery was quick and the product…
The delivery was quick and the product is great at a good price.

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Found the perfect Osprey wheeled bag…
Found the perfect Osprey wheeled bag for an upcoming trip at a great price.

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they have the best price and they…
they have the best price and they deliver fast

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Order a piece of luggage
Order a piece of luggage, price was good, delivery time was great, great service overall!

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Bait and switch
Signed up and was offerred "Welcome15%" discount. When I tried to check-out was not applied. Tried to call customer service and got voicemail. Then got email telling me offer not applied to certain brands.
Bad experience.

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Great price, timely delivery
High Sierra backpack at less than half the price offered at other online stores, and arrived within a week !

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Fair prices
Fair prices. Fast shipping. Thanks for stocking a quality Samsonite product

Resposta da Luggage Online
My excellent experience with luggage on line was…
Mt experience with luggage on line was excellent. The luggage arrived way before it was due. It appears to be an excellent piece of luggage but I won't be using it until mid september
Follow Up: I was unable to go on my trip for medical reasons and I needed to return the luggage. I got in touch with them after the 30 day refund window and they very graciously extended the date for my return.

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Hard to find the white FreeForm 28'…
Hard to find the white FreeForm 28' Samsonite. Great price and shipping. Will buy with luggageonline again!

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Excellent purchase!
Excellent service.The price was cheaper than any other website. I received my Travelpro Crew VersaPack luggage quickly. I love the wheels- very easy to maneuver.( Much, much easier than my two wheeler!) The suitcase packed well. I love the plum color-easy to spot amidst all the black luggage. All in all a great purchase!

Resposta da Luggage Online
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