Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver mais
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver mais
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Informações de contacto
260 liberty st, 08840, metuchen, Estados Unidos da América
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
2,1
Mau
431 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect luggage for my two daughters
Perfect luggage for my two daughters. So well-made and so light and easy to push / pull along while traveling, especially in an airport.
7 de junho de 2021
Resposta da Luggage Online
Thank you for your descriptive review that can help future customers.
-Customer Service
Love this website
3 de junho de 2021
Rip-off merchants, avoid
Order never made it from the courier to me, and was eventually sent back (according to tracking). Company never responded to any emails or followup but kept my money. Absolutely disgraceful, luggageonline is untrustworthy and I'll never use again.
28 de maio de 2021
Opinião espontânea
So far so good with Kathmandu
So far so good and a great product with obviously a great company to. Thank you.
23 de maio de 2021
Resposta da Luggage Online
Glad to hear you are satisfied.
Thanks for shopping!
-Customer Service
I really like this luggage for my vacation travel.
I ordered the expedited shipping and it arrived very quickly, the size and shape was exactly what I expected.
18 de maio de 2021
Resposta da Luggage Online
We are so glad you are satisfied. Happy we were able to provide you with expedited shipping and you received everything as expected.
Thank you for giving us a chance to serve you.
Customer Service
Resposta da Luggage Online
We are so glad you were able to find something you liked at our store. We strive to provide the best prices and fast shipping to all our customers.
Thank you!
-Customer Service
I ordered on tipe of luggage for may…
I ordered on tipe of luggage for may trip and they sent me a different one and don't my order was for 3 luggage and all was a wrong one
26 de abril de 2021
Resposta da Luggage Online
I sincerely apologize for any inconvenience this may have caused you. Since this is the first time we have heard about this issue customer service will be reaching out to you so that we can properly resolve the issue with your order.
Have a great day,
Customer Service
This seller had damaged piece of…
This seller had damaged piece of luggage and tried to sell it to me , then cancelled order. Just waisted my time.
Would not recommend it to a friend
31 de março de 2021
Resposta da Luggage Online
We apologize for any inconvenience this may have caused you. All of our items are inspected before shipped, and when we saw your item we did not feel comfortable to ship it out to you. unfortunately you ordered the last one and it is discontinued by the company. We understand your disappointment with the cancelation but we will work harder to ensure our last remaining items are inspected while kept in inventory.
-Customer Service
Great customer service
excellent customer service, and great price for the item. Arrived very quickly
16 de março de 2021
I absolutely love my Ted Baker luggage!
16 de março de 2021
Purchasing from luggageonline.com was a…
Purchasing from luggageonline.com was a great experience. Pricing was very good, product was received in less than 48hrs, and they provided excellent customer service with my inquiries.
10 de março de 2021
Fast shipping!
21 de fevereiro de 2021
My highest recommendation
I have ordered several suitcases from Luggage online. The service is quick and the sales and quality are great!
5 de fevereiro de 2021
Customer service was very good when I…
Customer service was very good when I called about an order and they were very quick to ship.
14 de dezembro de 2020
Resposta da Luggage Online
We are so glad we were able to help you with your order in a timely manner. Thank you for your support and enjoy your purchase.
-Customer Service
Resposta da Luggage Online
Thank you for your kind words. We continue to find the best selection at the lowest prices!
Happy Holidays,
Customer Service
great seller
11 de dezembro de 2020
Resposta da Luggage Online
Thank you for your review. Safe travels.
-Customer Service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.