Luna Bazaar Opiniões 

1332
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The paper parasols I ordered for my wedding are stunning and beautifully constructed. The colours are so pretty as well. The rose quartz colour is not exactly what I expected, it comes off a little b... Ver mais

Classificada 5 em 5 estrelas

An old mercury Pottery Barn candlestick was accidentally broken. They no longer carried it - Found the Luna Bazaar and was able to replace the exact candlestick. As a caterer, I use these in numerous... Ver mais

Classificada 5 em 5 estrelas

Luna Bazaar is one of those sites where you never know what you might find, but you can be sure that there will be unique and interesting items in the mix. The prices are great and shipping is fast,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased some beautiful blue bottles. I specified the dates I hoped to receive them, and because they would not arrive by that date, they called to confirm that I still wanted them and that the exp... Ver mais

Informações sobre a empresa

  1. Serviços para casamento
  2. também em
  3. Associação ou organização
  4. Designer de interiores
  5. Loja de artigos para festas
  6. Loja de hobbies
  7. Loja de móveis

Informação fornecida por diversas fontes externas

An exceptional source for wedding decorations, party supplies, and home décor. We specialize in paper lanterns, parasols, mercury and milk glass decor, tissue pom poms, hand fans, candle holders, vases, Mason jars, ornaments & more. Choose from 100+ exclusive colors, many matching across our product lines. Free Shipping over $100. Free Returns for 30 Days.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1332)

1 opinião nos últimos 12 meses

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Classificada 3 em 5 estrelas

complicated

Receiving a personal email from a sales rep was nice-- but a bit over the top for a $65- order. Personal attention like that is expensive. When my order had issues, I was glad to have a contact person to deal with. I called her, she answered her phone, and we had a real conversation. That was very wonderful. When I received subsequent emails about the same issue I found it a real waste of time. .. I already had this conversation with a person! Didn't she make note of it? Don't the departments communicate with each other? The whole thing became way more than it needed to be. Your products are great, your customer service was complicated and confusing.

27 de setembro de 2016
Opinião espontânea
logótipo da Luna Bazaar

Resposta da Luna Bazaar

Karen,
We're sad to hear that you feel our customer service was over the top for your small order. Every order counts to us!
We strive to maintain contact with our customers and make their ordering experience as best as we can make it.

Classificada 5 em 5 estrelas

Arrived quickly

Items as listed on website. For craft use, regular and premium items interchangeable.

23 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I love my candle holders. I had ordered a bunch for my wedding. When one of my boxes had broken votives they shipped me out another set right away. Great products and service!

23 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Paper parasols for wedding

The paper parasols I ordered for my wedding are stunning and beautifully constructed. The colours are so pretty as well. The rose quartz colour is not exactly what I expected, it comes off a little baby pink bit with them hanging I'm hoping it won't be noticeable.
Shipping was fast and they were packaged with care.

23 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer

I was very happy with the paper lanterns, LED lights, and table runner I ordered. I appreciated being notified when the color of one of the items was back-ordered and having the opportunity to choose another.

22 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Your great!

Your great! You connect with the customer till all is done . Back orders included. Most appreciated. Thanks.

21 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Lotus

My items were defective but the customer service was excellent.

16 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome!

Has trouble finding the item i needed in the color i wanted...Luna had it! Fast shipment and great prices!

8 de setembro de 2016
Opinião espontânea
Classificada 3 em 5 estrelas

Product Great-Delivery Shaky

The product I ordered I had sent to a friend. It was not necessarily your company's fault....but I was notified it shipped, but she didn't receive it when it said it arrived and that caused me concern. Not a good feeling when you've paid for something and have no idea whether it's arrived.

7 de setembro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

I ordered the rhinestone snowflakes that were described as heirloom quality. They were terrible! They looked like something bought from the dollar store. The stones were loose, didn't fit the settings, and were dull. Total garbage! I was really looking forward to them too, very disappointed!

6 de setembro de 2016
Opinião espontânea
logótipo da Luna Bazaar

Resposta da Luna Bazaar

Hey Kathleen,
I'm sorry you are disappointed in our product. These wonderful ornaments are handcrafted for us and have been wonderfully received by our customer base. The rhinestones are actually set into the ornaments as opposed to being glued. Because of this, if you shake them they rattle. We have reviewed our listed and feel that they are accurately described on our website. We stand by the quality of our product 100%. We even offer free return shipping on items for any reason within 30 days of having received your package. I have included a link below to our returns policy where you can print off the free shipping label as well as the return paperwork required. If you need any help getting started please feel free to give us a call at 800-223-1106. We are in the office and available to take your call from 9AM until 5PM EST, Monday through Friday. Thank you for your time as well as your feedback.
-The Luna Team

https://www.lunabazaar.com/claims-and-returns.aspx

Classificada 4 em 5 estrelas

Fun remote controlled lights

It's great to have lantern lights you can hang and control by remote.

Just be SURE you know you are getting the remote that goes with your type of lights. I thought I had, but got the wrong kind and am now out the money since I opened them and also don't want to spend money to send them back.

It would be nice if the warehouse or sales persons would contact you when they see you are ordering lights and remotes that don't work together and let you know before shipping, thus avoiding this problem.

6 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Love these small vases, they are perfect for the baby shower I have planned. Delivery was quick, with a small hiccup from USPS but here on time. I would use Luna again

4 de setembro de 2016
Opinião espontânea

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