Commande d'une paire de lampes de poche duement payées mais jamais arrivées. Et là, chez Marnetic, il n'y a plus personne. Communication évasive, renvoi vers un fournisseur qui ne répond pas. Bref, l... Ver mais
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Leia as opiniões dos outros
Expérience extrêmement décevante J'ai passé commande pour 2 paires dont 1 sur laquelle il manquait des aimants, j'ai contacté le service après vente qui m'a promis qu'ils allaient me renvoyer une p... Ver mais
SCAM, don’t buy anything from them, THE GOOD COMMENTS ARE FROM THEIR COMPANY don’t fall for it !! I purchased lashes in august! They keep telling me that they’re going to send them but they never do,... Ver mais
comment de faire avoir passer commande payer et aucun produit n'arrive sous divers prétexte ( le must) le colis n'est pas assez affranchi et vous devez payer le surcout pour le r... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Découvrez nos Faux Cils Magnétiques répondant à des hauts standards de qualité et d'exigence !
Informações de contacto
França
- www.magneticsl.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Worst experience ever
Worst experience ever. Ordered in June which took 3 weeks to come which wasn’t too bad but the product was damaged. Contacted the company straight back and sent pictures of broken item. After 18 emails between us I have now been advised to stop messaging as this will prolong my replacement. This has been over a month since I requested a replacement and over a week and a half since I asked for a refund instead. Of the 18 messages 4 of them were the same response from them asking for my order number and type of lashes, to which I responded to all. Total poor company with worst quality product, flimsy lashes. Will never buy from again
Je tiens à remercier toute l'equipe de…
Je tiens à remercier toute l'equipe de magnetique cil pour leur efficacité et leur professionnalisme je suis très heureuse de ma commande
Excellent produit
Je suis très ravie d’avoir passer commande et très satisfaire du produit.
Je tiens particulièrement à remercier Élodie elle est formidable et à l’écoute des besoins des clients.
Je recommande très fortement vous ne serez pas déçu.
Merci encore pour tout !
Tout est impeccable je recommande…
Tout est impeccable je recommande vivement. 😊😊😊😊
Scammers!!
Scammers!!! Run, Run, Run! Worst customer service experience.
I placed order, but after clicking submit I changed my mind and send request to cancel my order. Instead off canceling order they shipped package after 24 hours. Why I need to pay for shipping there stuff back and putting my money on hold, that was wrong.
Love these lashes and customer service
Love these lashes. The customer service was excellent. My package was delivered to the wrong address. I sent an email and got a quick response. I sent as much information I could regarding authenticity of proof of purchase and postal service information and right away a new package was delivered to me. Very quick shipping. I will recommend the product and customer service.
I love this lashes never write product…
I love this lashes never write product reviews but this one I could not resist I will buy again surely 🥰
I feel so happy these lashes are so…
I feel so happy these lashes are so fantastic 😍
I recommend this product 😍
Scam! 3 MONTHS to get my package from California NOT FRANCE
I ordered my lashes APRIL and just now received in JULY. Customer Service is a joke, after so many orders weren't getting filled and customers started to investigate the company quickly started doing damage control like the alert states on this site "this company has been reporting reviews in a biased way, for example by systematically reporting all or most negative reviews and/or repeatedly reporting reviews that don’t contravene our User Guidelines. This type of reporting behavior breaches Trustpilot’s Company Guidelines." After receiving emails and seeing posts about product stuck in customs (Paris France) I finally got a fake tracking number stating my item was in Chicago dated a couple days after my order was placed. Once I received my package the return address states a date of July 3, 2020 with a return address of KIM 188 S. Mountain House Pkwy Tracy California 95377 - Amazon fulfillment center! 3 months to get a product "stuck in customs" from CALIFORNIA. I sent a DM to Instagram account after they popped back up and they responded very annoyed saying they were the marketing team and count help with my problem. This company is JOKE! Not worth the hassle.
Moyen ils peuvent faire mieux…
Pour ma part j'ai passé commande le 22 avril 2020 et je l'ai reçu le 15 juin 2020.
J'apprécie le temps que je gagne mais j'apprécie pas la qualité des produits
Lovely product! Worth the wait.
The lashes are lovely. It took a few months to get my order but they are very high quality and the customer service team was very responsive.
je suis ravie de la qualité de ce…
je suis ravie de la qualité de ce produit
Best product
My order have been delayed for months ..and today I finally received it..so don’t worry if someone is going though what I have..so it just a long delay..these eyelashes are so natural..top Quality ..I bought the 3magnets volume plus and the eyeliner kit both a so easy to apply...
J’aime bien le produit je recommande
Depuis que j’ai acheté ces cils je me…
Depuis que j’ai acheté ces cils je me maquille plus ça change vraiment le look 🥰
Product and Customer Service
Product - The magnetic liner was so easy to put on and the lashes look great. It is so amazing to not have to fuss with glue ever again or book appointments at a lash house given the current situation today.
Customer Service - Compassionate, professional, courteous with swift results provided. Emily is especially a gem.
À lire jusqu'à la fin ARNAQUE!
J'ai commandé le 8 avril 2020. En date du 15 juillet 2020 je n'ai toujours eu aucune livraison du colis. Le numéro de suivi du colis est erroné. Quand j'essaie de rejoindre le service à la clientèle, il me reponde avec des messages préfaits sans pouvoir me donner une preuve que mon colis est bien en chemin. Je les ai contacté via email/Facebook et Instagram... Aucun remboursement ne me sera fait temps et aussi longtemps que je n'aurai pas reçu ma commande, mais ils ne sont même pas capable de me fournir un numéro de suivi qui fonctionne.
J'ai également fait des avis négatifs sous des publications qu'ils ont supprimé immédiatement et ils m'ont aussi bloqué de facebook.
Je ne suis pas la seule dans cette situation. Nous sommes un groupe de presque 700 personnes sur Facebook à dénoncer cette compagnie. Allez voir!
La seule étoile est pour leur effort à arnaquer les gens et à supprimer tous les commentaires.
They are so easy to use a dnya look…
They are so easy to use a dnya look like perfect 😍⭐️⭐️⭐️⭐️⭐️
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