Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Pessima esperienza, assistenza e servizio clienti non ha saputo affrontare il problema, degli errori possono capitare nell'utilizzo dell'app e sinceramente da loro mi aspettavo assistenza e risoluzion... Ver mais

Classificada 1 em 5 estrelas

Can I give 0 stars? This app is the most frustrating experience. It makes me want to order Wendy’s. We are on the go a lot bc of kids’ sports and activities, so we eat out a lot. At this point, I avoi... Ver mais

Classificada 2 em 5 estrelas

Dislike the fact you raised how many points things cost. I've had such problems with the app and at one point LOST OVER 12k points that just disappeared!! People are struggling and they should b... Ver mais

Classificada 1 em 5 estrelas

I ordered through the McDonald’s app, the order arrived but completely different from what I wanted. After lengthy chats with both Uber eats and McDonald’s plus sending e-mails, I was given partial... Ver mais

Informações sobre a empresa


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

267 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(267)

78 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

No real customer service

I was asked by the app to sign in again. When I did I’d lost lots of reward points. Their customer service is just a robot sending out the same message about rewards for whatever question you ask. There’s no way of getting to speak to a human

6 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

All kinds of issues with the app

All kinds of issues with the app. Often problematic to open, issues with ordering, on/off breakdowns. Slow, poor returns compared to the old vouchers. 10 coffees to get one free. A real struggle process to redeem your points..
Is it worth it for them to have such access and scrutiny of your affairs? Probably not.. at best for a variable and mediocre product..

3 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The "App" equivalent of dialup internet

Absolutely unbelievably glitchy, never registers what restaurant your at even though the phone knows what location it's in, always says there's a technical issue with some part of the order, be it trying to pay or you get "this restaurant is not participating with this deal" when clearly it is,

Good luck trying to redeem your rewards points as this is where all hell breaks loose, the transaction never actually works, I've not been able to redeem them on the app for months!

In a nutshell it's the app equivalent of dialup internet, if you want to loose the equivalent amount of calories in stress as your about to try and order, I couldn't recommend it more!

29 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Go to McDonald's to get a Coke for…

Go to McDonald's to get a Coke for Buddy and then I think oh maybe I should go and see what kind of deals they might have well first I have to login even though I'm already on my phone so I guess I don't understand that I have an app and it should know that I'm on my phone and should log me in then I have to do emails and then email code and then this that and the other and then can't get a menu and then who cares 15 times trying to log in and just keeps looping back to the code of your email you have to go to your email why I'm already on my phone I should be validated so I said forget it and I went somewhere else guess I'm not the only one with the one star rating huh kind of like when McDonald's got rid of Frontline it's cuz they really don't care about customers

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Its not a good app if something is…

Its not a good app if something is missing from your order you just go around in circles and speak to a useless bot thats no help and doesnt recognise reciept.
Called mcdonalds and said the main burger is missing and theres nothing they can do once its delivered. Never ordering again

9 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered food

Ordered food. When arrived. Items missing. Impossible to contact anyone to dispute it. Worst app ever and a complete con. Avoid at all costs.

9 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible experience

Horrible experience! I tried to use the app for the first time because you get "benefits" for using it...it had me enter the location 4 separate times (again, and again, and again, and again), but when i placed my order and went to the location (1818 N. Monroe) to pick it up - they didn't have it!! They had it at 1944 N. Monroe (which doesn't even exist here!) - the employee at the McDonalds sent me to 6321 N Monroe St (who also didn't have my order!). What a horrible experience!!! I drove over 6 miles and waisted my entire lunch break with my son who came to visit me at work. not to mention my entire 1hr. lunch break, also wasted. The icing on the cake was the 2 "managers" Mary and Hizel? wouldn't help me in any way. I want my money back and my time!!!

7 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

We ate in side in the playland area

We ate inside in the playland area. The food was good, but the playland was filthy! We found out there was slime on the playland slide when my granddaughter came out and her clothes were covered in it and ruined. I let an associate know of a spill on the slide, and the employee went to hand me a wet towel to clean it up. Seriously???? WTF. Then proceeded to let me know that when they got more help,he would send someone to clean it up. Never again. This is wrong on many levels. An employee never came out. Another father with 2 sons came in soon after. The father notified the employee who brought them their food that their was slime in the slide. The employee said "oh okay" and never returned to clean it.

5 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Taken payment twice 😡😡

They took 2 payments out of my account and they won't give the second payment back because I haven't got the receipt 🧾 it's a disgrace you can't take £45 twice and not give it back, I'm having to deal with the bank now

16 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disgusting service of an app…

Absolutely disgusting service of an app I made an order items where missing when I came to report it on the app it asked to upload a receipt the receipt was never recognised no matter how many times I uploaded it!
Meas was ruined 😡 never again the app will get deleted

23 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst app ever!!!

Worst app ever!!!! Slow, doesn't really let you order anything. When comes to paying, option isn't available and ask you to review the order but doesn't say what is wrong. Rubbish for such a big company! Should invest more in the app so people can actually use it!

23 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Robbers and con artists

If I could give no stars I would have. I used the app to order 2 cheese burgers, and a Philly Stack meal. The 2 cheese burgers, and the fries and drink for the Philly stack arrived BUT no Philly burger. I complained and asked for a refund. They are refunding me £2.78. The Philly stack burger on his own is about £6. I’ve tried to complain but just get the same automated bot. I’ve deleted my account and deleted the app. Absolutely disgusting. How can they give a £2.78 refund when food worth over £6 didn’t arrive. Nice business if you can get away with it. Con artists. I won’t be buying McDonalds for a very very long time.

17 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order mcdelivery at all cost I…

Do not order mcdelivery at all cost I received half my order phoned McDonald’s they wouldn’t do anything told me to contact uber for refund they told me under McDonalds policy I don’t get a refund I will never use them again

15 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am missing half my food on my…

I am missing half my food on my delivery. And,there is now means to contact the restaurant or,customer services. Nothing! Just the app that don't work and leads your round in circles until you realise, you have just been robbed.

I finally got in touch with someone at uber eats and they refunded the missing items. When I insisted on a full refund as, nobody who pays for a service should go through what we went through last night. They told me to take it up with mcdonald's. And, would you believe! They say, I need to take it up with uber eats.

I told them I'll be leaving honest reviews. And, they couldn't of given a rats anus.

DO NOT USE THIS APP !!
AND, THINK TWICE BEFORE USING UBER EATS !!

5 de março de 2025
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais