This was a complete run around situation. Had to contact customer service 5 times. After a month of them holding my money they cancelled my order and refunded my money without my authorization.
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Leia as opiniões dos outros
The assistance from Medex Supply Distributors, Product Specialist, Nancy Kwiecinski was incredible. She should receive MVP on behalf of how she represents the public face of the company. She went way... Ver mais
I received some wrong items in my order. Contacted customer service 3 times with no meaningful action regarding an exchange. I will never order from them again.
I've ordered three times so far, and I haven't had any issues. I'm also in California, a distance away from their business. My orders were: an oximeter, hand sanitizer, and I'm now waiting for the thi... Ver mais
Informações sobre a empresa
Escrito pela empresa
With one of the largest catalogs of medical, surgical, and diagnostic supplies available online, Medex Supply can provide your facility with all the medical equipment necessary to ensure a healthy, safe, and sterile environment. Our extensive selection, low prices, fast shipping, and friendly, knowledgeable customer service makes Medex Supply a #1 favorite with universities, hospitals, doctors, nurses, schools, laboratories, government agencies, and more.
Informações de contacto
61 Willit Street , 07055, Passaic, Estados Unidos da América
- 1-888-433-2300
- customerservice@medexsupply.com
- www.medexsupply.com
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This was a complete run around…
This was a complete run around situation. Had to contact customer service 5 times. After a month of them holding my money they cancelled my order and refunded my money without my authorization.
customer service is non-existent
I received some wrong items in my order. Contacted customer service 3 times with no meaningful action regarding an exchange. I will never order from them again.
The assistance from Medex Supply Product Specialist, Nancy Kwiecinski
The assistance from Medex Supply Distributors, Product Specialist, Nancy Kwiecinski was incredible. She should receive MVP on behalf of how she represents the public face of the company. She went way over what is normally expected of an employee dealing with locating a specific very hard to find item for a first time customer. Nancy if you read this thank so very much!
I promptly paid my two bills when they…
I promptly paid my two bills when they arrived by mail. (Checks) In my bank statements, both were cashed. They told me they weren’t paid and I needed to go to my bank and send them the proof. I did send it for both of them. They finally clear the $170.00 bill but not the $9.30 one. I called them last week after receiving another bill and the lady said it was paid. It took them 4 months to get that bill recorded as paid and I just got a bill from a debt collection. I had no choice in choosing this company. It’s who my doctors use and both were billed through them. Now I have to call the debt collection on Monday and make sure my name is cleared on the credit bureaus. Medea is a joke!!! Do not buy from them unless you want problems.
Very poor fulfillment.
The experience with this fulfillment process has been exceedingly disappointing. Despite assurances from customer service, the promised overnight shipping extended to five days following numerous follow-up calls. This lack of reliability is particularly frustrating given the premium pricing of the items purchased. I would not recommend doing business with this company.
This is a great company with excellent…
This is a great company with excellent products that I can rely upon.
Pricing is fair and shipping is fast.
I have bought from Medex over the past several years and I am always pleased with the product and customer service.
Thank you,
Dr. Harry R Mellas
Easy ordering experience with rapid…
Easy ordering experience with rapid product delivery as promised
Quality product at a good price
Quality product at a good price. Fast shipping.
Bad experience
Bought 12 pack and was only sent 1. Customer service said they will process, but never hear back from them.
I'm still waiting for my purchase
I'm still waiting for my purchase
Quick responses and great price
Medex Supply offered the lowest price I could find online.
The staff answered my question regarding the quantity of product before I made the purchase in a timely matter.
I would purchase their product again.
Excellente service and fast
its been 10 days
its been 10 days. No tracking or communication. THey charged my credit card though.
Easy and quick
Very fast shipping. I received my order in about one day. The site was easy to navigate. The prices were great too!
VERY FRUSTRATING!
VERY FRUSTRATING!! I waited for 10days to give me a tracking number for my order and still nothing!! Then it end up being cancelled!! Now i havent gotten my Refund back!! DONT ORDER HERE!!
The tray looks like it goes over the top
The picture looks like it goes over the top of the walker but the closing mechanisms get in the way. I need to return it.
Never Shipped Never Refunded
Never shipped my order. Never provided tracking nor an eta on tracking. Didn't refund when asked. Had to dispute the charge. Unreliable business.
Terrible customer service
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