Horrid products. Got expired, sculpture or ineffective, but two vials has not worked at all, and then bought some radius and the product was not effective and left nodules that now have to be cut out... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
WOW so impressed Very user friendly website, everything has clear descriptions, easy to order, insanely fast and well packaged delivery
A empresa respondeu
When I saw the company was "apparentIy" in Hungary, I was a little reluctant at first. However the staff and office is in the U.S. and they were excellent. They were accomodating and informative. It... Ver mais
A empresa respondeu
Great pricing with quick response time. Good variety of medications we use in office. 2 years of orders with no complaint. We will continue to use Medica Depot
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Informações de contacto
4,3
Excelente
683 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
GREATE CUSTUMERSERVICE
20 de janeiro de 2026
Resposta da Medica Depot
Thank you so much for the 5-star review! ⭐ We truly appreciate your kind words about our customer service. It means a lot to our team, and we’re always happy to help. We look forward to serving you again soon! 😊
Resposta da Medica Depot
Thank you for your kind words and 5-star rating! ⭐️ We’re thrilled to know you had an excellent experience with our customer service. We truly appreciate your support and look forward to serving you again soon.
Loyal customer of Medica Depot
I’ve been ordering with Medica Depot for several years now and have always had positive experiences. Communication is great and staff is always helpful (thank you Angelo and Jessica). They always make sure to package everything well and properly so that’s always appreciated. Staff is always friendly and in constant communication. I will continue to be a long term customer with them.
16 de janeiro de 2026
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your wonderful 5-star review and for being a loyal Medica Depot customer over the years! We truly appreciate your kind words about our communication, packaging, and customer service. Angelo and Jessica will be delighted to hear your shout-out—they take great pride in making sure every order is handled with care. Your continued trust and support mean a lot to us, and we look forward to serving you for many more years to come.
Jessica account rep
Jessica, my account representative was very efficient in getting my product ordered and delivered in good time. I appreciate the effort in the transparency.
15 de janeiro de 2026
Opinião espontânea
Resposta da Medica Depot
Thank you for your 5-star review! ⭐
We’re glad to hear that Jessica provided efficient service and kept the process transparent while ensuring your order was delivered on time. Your feedback is greatly appreciated, and we look forward to serving you again!
100 % satisfaction with the Medica Depot service
Hi,
Thank you for your support and for resolving this matter so professionally.
I appreciate your assistance, clear communication, and the effort your team made to ensure
everything was handled correctly. I’m satisfied with the resolution and glad we were able to come to
a positive outcome.
Thank you again for your help.
Best regards,
Nina
23 de dezembro de 2025
Resposta da Medica Depot
Hi Nina,
Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are glad to hear that you’re 100% satisfied with your experience at Medica Depot.
It was our pleasure to assist you, and we’re happy that our team’s communication and efforts led to a positive resolution. Your support means a lot to us, and we look forward to continuing to serve you in the future.
Thank you again for choosing Medica Depot!
Warm regards,
Medica Depot Team
Resposta da Medica Depot
Thank you so much for the 5-star review! 🌟 We’re glad to hear you were happy with the fast shipping and our customer service. We truly appreciate your support and look forward to serving you again!
Resposta da Medica Depot
Thank you for the 5-star review! ⭐ We’re happy to hear you’re satisfied with both the product and our customer service. We truly appreciate your support and look forward to serving you again!
The timely manner of delivery is so…
The timely manner of delivery is so impressive
23 de dezembro de 2025
Resposta da Medica Depot
Thank you for your 5-star review! 🌟
We’re happy to hear that you’re satisfied with the product and our customer service. We truly appreciate your support and look forward to serving you again!
Don't do it - no customer service, lost a lot of money
I ordered three vials of Botox for almost $1,200. After a couple of days of waiting for an update on the shipping, I receive an email that there was a problem with MY shipper, please contact the shipper for further details.
I am told by FedEx, who I didn't choose since I didn't send the package, that they are missing in FDA clearance form and the item cannot clear customs without it. Would I please provide a brick and mortar address as well as a zip code and a phone number. Well there is no brick and mortar address and therefore no zip code. I gave them a phone number. I gave them the website. I called this company three times and each time held for over 10 minutes after which time the call was dropped or ended. They did not respond to the two or three emails that I sent, they did not respond to do two or three questions/ comments I sent through the website. I now am out $1,200 with no one contacting me from this company. I am registered on the site and that they have all my contact information along with my order number. There's no excuse other than blatant disregard for customer service. My bank is looking to file an action against them.
10 de dezembro de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you for taking the time to share your experience. We are truly sorry for the frustration this has caused, and we want to address your concerns directly.
First, we acknowledge that your initial email was not responded to promptly. That was an oversight on our end, and we genuinely apologize for that lapse in communication. Once we realized the first message hadn’t been answered, we did follow up right away, but we understand how the delay contributed to the confusion.
Regarding the FedEx situation, we want to clarify that FedEx never reached out to us at any point about missing documentation or an issue with the shipment. We were not contacted by FedEx for any paperwork request, address confirmation, or clearance form. If they had contacted us directly, we would have resolved it immediately on your behalf.
We completely understand how stressful it is to feel left without answers, and this is not the level of service we aim to provide. We take your feedback seriously and are reviewing our internal processes to ensure communication gaps like this do not happen again.
We want to make this right for you. If you would prefer a full refund, we would be more than happy to process that immediately.
Ordered short dates and you never send…
Ordered short dates and you never send them. Always have an excuse to why they can’t be sent and the increase in the shipping is ridiculous. So I will no longer order from your company.
22 de novembro de 2025
Resposta da Medica Depot
Thank you for your feedback. I’ve taken a look at your account, and I can see that all of your orders were delivered within 3–5 days. Our standard delivery timeframe is 7–14 business days, so your shipments actually arrived well ahead of schedule.
Regarding the short-dated products, these items do sell out quickly. Because they are limited-time offers with limited quantities, availability is on a first-come, first-served basis. If the items were no longer available at the time of purchase, it simply means they sold out before your order was placed.
If you have any other questions or need assistance, your account manager would be more than happy to help.
Jessica is always are been very helpful…
Jessica is always are been very helpful and friendly also my product has come faster.
19 de novembro de 2025
Resposta da Medica Depot
Thank you so much for the 5-star review! We’re happy to hear that Jessica has been consistently helpful and friendly, and that your product arrived quickly. We truly appreciate your support and look forward to serving you again!
Loyal customer for many years
I’ve been using MedicaDepot for several years. They have excellent customer service and great pricing on Botox and other name brand medical products.
1 de dezembro de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your loyalty and for the wonderful review!
We truly appreciate your continued trust over the years. We're glad to hear that our customer service and pricing on Botox and other medical products have consistently met your expectations. Your support means a lot to us, and we look forward to serving you for many more years!
Resposta da Medica Depot
Thank you for your feedback! We’re happy to hear you’re pleased with the products and the fast shipping. We appreciate your support and hope to serve you again soon!
The communication and follow up with…
The communication and follow up with this company is awesome! Products have been great.
19 de novembro de 2025
Resposta da Medica Depot
Thank you so much for your kind words! We're glad to hear that our communication and follow-up met your expectations, and that you're happy with the products. We truly appreciate your trust and look forward to serving you again!
Reasonable prices
Reasonable prices, website drills down quickly and accurately, quick and reliable delivery
19 de novembro de 2025
Resposta da Medica Depot
Thank you for your great review!
We’re glad to hear that you found our prices reasonable and our website easy to navigate. It’s also wonderful to know that your delivery was quick and reliable.
We appreciate your feedback and look forward to serving you again soon!
Great customer service
Great customer service. Fast and free shipping. I am so far very happy with my experience and will definitely order from Medica Depot again.
4 de dezembro de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your wonderful review!
We’re delighted to hear that you’re happy with our customer service and that your order arrived quickly with free shipping. Your satisfaction means a lot to us, and we’re thrilled to know you plan to order from Medica Depot again.
We truly appreciate your trust and look forward to serving you on your next purchase!
No help with online ordes
I tried two times to place my orders on line, but the website would not let me enter the payment. I asked the company to correct the problem twice, without success. I ended up placing the orders by phone.
19 de novembro de 2025
Resposta da Medica Depot
Hi there, thank you for your feedback. We’re sorry to hear you experienced difficulty placing your order online. In many cases this can depend on the browser being used, as other customers have been able to successfully check out without issues.
That said, we take this seriously and have already escalated the matter to our technical team to investigate further. We appreciate you bringing this to our attention, and we’re glad you were still able to place your order by phone.
If you experience any issues again, please feel free to reach out we’re always here to help.
Outstanding customer support
My order arrived on time.
I have experienced the best customer service from MedicaDepot.
18 de novembro de 2025
Resposta da Medica Depot
Thank you so much for your 5-star review!
We’re thrilled to hear your order arrived on time and that you had an outstanding experience with our customer support. Providing the best service possible is always our goal, and your feedback truly means a lot to us.
We appreciate your trust in MedicaDepot and look forward to assisting you again!
Everyone was helpful
Everyone was helpful , keeping lines of communication open, through what turned out to be a protracted process be CC suse of tariffs.
17 de novembro de 2025
Resposta da Medica Depot
Thank you so much for your 5-star review! We're glad to hear that our team was able to keep communication open and support you throughout the longer process caused by the tariffs. We truly appreciate your patience and understanding, and we’re happy everything worked out smoothly in the end. If you need anything else, we’re always here to help!
The Filler was crystallized and cannot…
The Filler was crystallized and cannot pass through the cannula or needle provided. It was such a money wastage and useless.
26 de novembro de 2025
Opinião espontânea
Resposta da Medica Depot
Hi there, thank you for bringing this to our attention. We take all product-quality concerns very seriously. We have not received any other reports of crystallization or flow issues with this product or batch, but we absolutely want to look into this for you.
If you could please reach out to our team directly with your order details and the batch/lot number, we can open a full investigation and assist you right away. We’re always here to help, and a quick call or message would have allowed us to support you immediately.
We value your feedback and look forward to resolving this for you as soon as possible.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.