Horrid products. Got expired, sculpture or ineffective, but two vials has not worked at all, and then bought some radius and the product was not effective and left nodules that now have to be cut out... Ver mais
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Leia as opiniões dos outros
When I saw the company was "apparentIy" in Hungary, I was a little reluctant at first. However the staff and office is in the U.S. and they were excellent. They were accomodating and informative. It... Ver mais
A empresa respondeu
WOW so impressed Very user friendly website, everything has clear descriptions, easy to order, insanely fast and well packaged delivery
A empresa respondeu
Great pricing with quick response time. Good variety of medications we use in office. 2 years of orders with no complaint. We will continue to use Medica Depot
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Informações de contacto
4,3
Excelente
685 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I’ve emailed 8-12x over past 12 months…
I’ve emailed 8-12x over past 12 months regarding botulinum toxin products which the site states they stock. My emails have been largely ignored. I either get no reply or I get 1 reply asking me which products I’d like, then no reply after letting them know.
Edit:
The staff over at MedicaDepot have been great in rectifying this issue which they explained was a technical issue with a staff member that was no longer employed at the organisation. I’ve accordingly changed my rating of them.
9 de abril de 2025
Opinião espontânea
Resposta da Medica Depot
We sincerely apologize for the experience you've had and completely understand your frustration. After doing some internal digging, we discovered that your emails were unfortunately forwarded to the wrong account manager. Regrettably, no one flagged the issue, and as a result, your communications were overlooked and the follow-up process became disorganized.
We take full responsibility for this mix-up and truly regret the inconvenience it has caused you. To make it right, we’re assigning your request to the appropriate team member who will personally handle it and ensure you receive timely and proper assistance moving forward.
Thank you for your patience, and again, we’re very sorry for the lack of follow-through. You deserve better, and we’re committed to making sure this doesn’t happen again.
Consistently great service
20 de junho de 2025
Resposta da Medica Depot
Thank you for your kind words! We’re so glad to hear you’ve consistently had a great experience with our service. Your continued support means the world to us, and we look forward to serving you again soon!
Resposta da Medica Depot
Thank you for your review! We're happy to hear you received your order quickly. We appreciate your support!
Ordered Duralane and the order…
Ordered Duralane and the order processed very quick and shipped quick as well
30 de junho de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you for your feedback! We're glad to hear your Duralane order was processed and shipped quickly. We appreciate your support and look forward to serving you again!
Medical Depot is great but Fedex not so much.
Medical Depot is great. Fedex delivery SUCKS! They left the box outside of my front gate where any passersby can steal the package worth hundreds of dollars. Would it be too much to specify in my delivery instructions to put it on the OTHER side of the gate where it is hidden from view? Just toss it over the gate for heaven’s sake. It is ok, the bottle of Botox encased in inches of foam will not break.
17 de junho de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you for your positive feedback on our service. We're truly sorry to hear about the delivery issue. While we rely on trusted couriers, we understand your concerns and will escalate this to the carrier.
Thank you for choosing Medica Depot.
Prompt customer service
22 de maio de 2025
Resposta da Medica Depot
Thank you for your feedback! We're glad to know our customer service met your expectations. Providing prompt and efficient support is always our goal, and it’s great to see that reflected in your experience. We truly appreciate your support!
Great service and quick delivery and…
Great service and quick delivery and tracking Thanks Jill
22 de maio de 2025
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear you were happy with our service and the speedy delivery. It was a pleasure helping you—hope to assist you again soon!
Shipping took a very long time and only…
Shipping took a very long time and only received after having to call multiple times to get an update. Was told items ship within 36-72h.
21 de maio de 2025
Resposta da Medica Depot
We're very sorry to hear about your experience and the delay in receiving your order. We understand how frustrating it must have been to wait longer than expected and to have to follow up multiple times. This is not the level of service we aim to provide. We truly appreciate your feedback and will be reviewing what went wrong to ensure it doesn't happen again. Thank you for bringing this to our attention.
Resposta da Medica Depot
Thank you for the wonderful review! We're so glad to hear that you were happy with our prompt service and your overall experience. We look forward to assisting you again soon!
Great customer service
Great customer service, responsive, fast shipping, authentic high quality products!
22 de maio de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service, shipping speed, and product quality. Your feedback means a lot to us, and we look forward to serving you again soon!
Excellent products and customer service!
Excellent products and customer service!
25 de abril de 2025
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear you’re happy with our products and customer service. We truly appreciate your support!
Waited a month and then they say…
Waited a month and then they say package was lost
18 de abril de 2025
Resposta da Medica Depot
We’ve got a manager checking on this for you.
Resposta da Medica Depot
Thank you so much for your kind words! We're glad to hear you're happy with our service and products. We truly appreciate your support and look forward to serving you again!
Great first experience
Great first experience! I recently signed up for an account. The process was very easy, great selection of products and I was very happy with the quality of my first purchase.
7 de abril de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear that your first experience with us was a great one. It's wonderful to know you found the sign-up process easy and enjoyed the selection and quality of your purchase. We look forward to serving you again soon! 😊
Jill is so amazing!!
Jill is so amazing!!! She texts and calls back in a timely manner, is always so friendly,& lets me know when there are deals on certain items!!! This company has been nothing but amazing to me! Thanks!
17 de abril de 2025
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience with Jill—she truly goes above and beyond for our customers. We'll be sure to pass along your praise to her! We’re grateful for your support and look forward to continuing to provide you with excellent service and great deals. Thanks again! 💛
I received my Dysport order very…
I received my Dysport order very quickly, and the cool chain was perfect and still cold, thanks to the great packaging. Thank you, Medica Depot!
18 de abril de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your Dysport order arrived quickly and that the cold chain packaging kept everything perfectly chilled. We truly appreciate your kind words and look forward to serving you again soon. – The Medica Depot Team
Quick delivery and product was great
7 de abril de 2025
Opinião espontânea
Resposta da Medica Depot
Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that you’re happy with the product. We appreciate your support and hope to serve you again soon!
Very helpful! It was very small issue with my order, it was resolved very reasonable and fast! Thank you!
Very helpful!
23 de março de 2025
Resposta da Medica Depot
Thank you for your kind feedback! We're thrilled to hear that your issue was resolved quickly and efficiently. We truly appreciate your support! 🌟
Resposta da Medica Depot
Thank you so much for your kind words! Your feedback motivates us to continue delivering excellence. We truly appreciate your support! ⭐
Resposta da Medica Depot
Thank you so much for your wonderful review! Your feedback inspires us to continue going above and beyond for our customers. We truly appreciate your support! 🌟
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