Scam .Do not deposit here .Impossible to get a withdrawal from this company.Reported to ask gamblers and casino guru .These are the ultimate scammers and I won money I’m not a sore losser.If you win y... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hab hier richtig gut rausgeholt am Wochenende. Bin durch Zufall beim lesen eines Artikels auf das Casino aufmerksam geworden, hatte wohl Glück. Habe 100 Euro ohne Bonus eingezahlt und schön auf 4,7k h... Ver mais
A empresa respondeu
Spielt hier niemals das ist reinste abzokke!!! Ich habe hier nachdem ich viel eingezahlt habe mal 300 Euro gewonnen. Und anschließend 5 Tage durchgehend auf Einsätzen zw 10 und 20 Cent in 10 sl... Ver mais
Ongoing withdrawals of 10 000 nok is missing 4000 nok. I had to verify extra when I wanted to withdraw. They keep asking me for my bank statements over and over again. Support is terribly slow and r... Ver mais
A empresa respondeu
Informações sobre a empresa
- Casino
- Agência de apostas
- Casa de jogos
- Serviço de jogos de azar
- Fornecedor de serviços de gaming
- Casino online ou agente de apostas
Escrito pela empresa
MegaRush offers over 2000+ casino games from the leading suppliers. Available are all of your favourite slots, live casino and table games. Our aim is to give you a best-in-class online casino experience, based around speed and choice. We have developed a simple, easy to use games lobby where we list out by category all of the most popular game titles that you will want to play. You also have the choice to play for huge jackpots!
Informações de contacto
Street Ramp, The Hedge Business Center, Level 5, STJ 1062, St. Julians, Malta
- support@megarush.com
- www.megarush.com
Informação importante
2,5
Mau
56 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent and fast service
Excellent and fast service. I made a withdrawal and was sent an email immediately that my ID had expired and when I renewed it and sent it in my withdrawal came immediately. Could't ask for better service. Thank you Megarush
21 de janeiro de 2022
Opinião espontânea
Resposta da MegaRush Casino
Dear Tina,
We would like to thank you very much for your feedback and it is really great to hear that you are happy with our products and services. This is very important to us! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
DONT TRUST THEM
I was easily able to make deposits what so ever but coincidentally after I submitted a request for withdrawal that’s where the circus started. DONT TRUST THEM. I sent my document verifications identity, they got approved after days, my account was opened again, less than 5 hours later they block my account AGAIN, asking for MORE documents, I give it to them, they state it takes 72 hours maximum on their website but it has been way longer and they are still not letting me access my account, take my money, or approve the documents that won’t take longer than a second. They copy paste responses, are holding my money, and despite being so patient with them as this has been over 10 days, they are still very SLOW. I wonder if I’ll ever get my money I’ll make sure to leave updates for you guys and change my review if needed.
Edit: the documents were clear, and nothing was wrong with them, they were sent over 100 hours ago, and I haven’t heard back since, so please spare me the formality and all that non sense when in reality you have no excuse for the long wait times.
31 de dezembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Om,
Thank you very much for taking the time to submit a review about MegaRush.
We sorry to hear that your experience with our casino was not as you expected.
We aim to process your uploaded documentation within 72 hours. Please ensure that you follow the guidelines in your request and upload clear and fully visible documentation, if we need to re-request the sent documents, or ask for an additional information to support your previously sent documentation, then this maximum processing time of 72 hours starts again.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
In any cases please do not hesitate to contact our friendly customer support.
Kind Regards,
MegaRush Team
Boss my deposit yesterday 2000 indian…
Boss my deposit yesterday 2000 indian mony but not credict yr app so bad.. You castemer care not carect abswer so bad....
15 de dezembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Hi Surya,
thank you for your feedback.
It’s a pity to hear that your experience with our casino so far, was not as you expected.
As we can see our customer support sent you a reply regarding your feedback.
We always doing our best to help with any customer's issues.
We also believe that you will change your rating about the service provided by us.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
In any cases please do not hesitate to contact our friendly customer support.
Kind Regards,
MegaRush Team
Megarush ist wie der Name bereits schon…
Megarush ist wie der Name bereits schon verspricht mega Rush im Hinblick auf Verifizierunsdauer, sowie Auszahlungsdauer. So wie der Kunde es sich wünscht! Seriosität ist A und O in der Glücksspielbranche.
Megarush ist einfach nur empfehlenswert!
14 de dezembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Hi Hilomat,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment. 🍀
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Det er beste casino i Norge og…
Det er beste casino i Norge og kundeservice er veldig greit og snill! :)
6 de dezembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Hi Michal,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment. 🍀
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
My withdrawal not approved very bad…
My withdrawal not approved very bad casino
4 de dezembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Sagar,
We appreciate that you took the time to provide us with your feedback.
We are sorry to hear that your experience with our casino so far was not as you expected.
We kindly ask you to contact our friendly customer support via email support@megarush.com or via live chat and they will explain to you what is the issue with the withdrawal of your winnings.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
Best Regards,
MegaRush Team
Very bad casino, scam.
Very bad casino! They did not pay out my withdraw, have waited over 2 month on my payout. The support replies quick, but are not helpful. SCAM! STAY AWAY FROM THIS CASINO!
22 de novembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Ole,
It’s a pity to hear that your experience with our casino was not as you expected.
We value our customers and appreciate hearing how we can improve and better support you in the future.
We kindly inform you that we have sent you a few emails informing you about our withdrawal process and you did not reply to our emails.
We kindly ask you to contact our support and we will again inform you what we are requiring to investigate your missing withdrawal with a payments provider.
We hope that we have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you more with pleasure.
Kind regards,
MegaRush Team
This casino is the best
This casino is the best! Fast service fast withdrawals and the best deposit options I've played and won here with no issues I recommend this casino to anyone
24 de outubro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Katie,
We would like to thank you very much for your feedback and it is really great to hear that you are happy with our products and services. This is very important to us! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Great support ever..!!
23 de outubro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Bhaumik Patel,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Be aware!
Dear players,
Please be aware while opening an account. When you’re still an active player, they treat you like a royalty and with a lot of respect, but once you have to sort something out with them, they won’t solve your problems! They don’t care about you anymore. Please see through the way they treat you when you’re losing. When they have to pay you, they do everything in their power to prevent that from happening or just simply ignore you.
I’m already waiting for 4 weeks on an update on my case. Every time, I get the same answer: ‘The relevant department is looking into it, please stay patient.’
I’m really tempted to take MegaRush to court, hoping they might take me serious at that point, because they certainly don’t do so now.
Edit after MegaRush’s response:
They state that they informed me many times on the case. That’s not true, the answer is the same every time. Issues with the relevant department every time. Enough is enough. MegaRush isn’t even allowed to make players wait 4 weeks for a solution. I don’t want apologies, I want solutions. That’s the one thing they don’t provide me with.
Second edit: ‘We can assure you that we treat the same way customers active playing and those who unfortunately left our service.’ - Not true! I was treated very differently when I was still using MegaRush.
‘MegaRush wants to ensure that its players gamble in a responsible manner. It is of paramount importance to us that gaming is comfortable and does not cause harm.’ - This is far from true. MegaRush doesn’t care about their (ex) players, you only care about making profits, and don’t care if you harmed the player.
‘We do know your case and many times we informed you about the case escalations and internal processes.’ - Also not true. There weren’t any escalations or updates, nothing has happened in those 4 weeks. They don’t come to you directly, you have to ask them for an update, and they always give you the same answers:
- ‘I'm very sorry you had this experience with us.’
- ‘I'm really sorry that you had this experience with us and I wish to somehow change it.’
- ‘I think that only thing what we can really do now is to wait.
I know you've been so patient already.’
- ‘You know that unfortunately, I cannot affect the timeframes on this so we can now only wish for a fast reply.’
These responses are all simply copied from the last chat I had with them. They don’t try to solve anything, they don’t care about you as a player. Never ever play here!
Third edit: They won’t even chat with me anymore, they just open and close the chat and aren’t cooperating at all. Be aware. The good reviews are from satisfied customers on invitation who probably received a bonus or something.
21 de outubro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear KJ,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
We can assure you that we treat the same way customers active playing and those who unfortunately left our service.
We do know your case and many times we informed you about the case escalations and internal processes.
We kindly inform you that once you have closed your account with us on your own request we have escalated your case to the relevant team - to the responsible gambling department.
The team is aware of your contacts and requests and once the decision will be made you will get a reply from them directly.
MegaRush wants to ensure that its players gamble in a responsible manner. It is of paramount importance to us that gaming is comfortable and does not cause harm.
We do apologize for the long waiting time and we kindly ask you to wait for the department's final decision.
We hope this message resolves any concerns you may have.
We wish you the very best for the future.
Kind regards,
MegaRush Team
Never use megarush
Never use megarush, you dont Get the bonus, stay avay from megarush!!!
17 de outubro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Geir,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
After reviewing your player account we have noticed that you have received welcome spins and for the welcome bonus, you have selected the wrong offer, once you have opted-in for the wrong welcome offer and you have used your deposit in play, we are not able to link you with a bonus once the deposit was used on the account.
I can assure you that you are entitled to a welcome offer with your next deposit but you have to select the correct offer while depositing.
If you have any other questions or suggestions, please do not hesitate to contact us at support@megarush.com.We will be more than happy to support you.
Kind regards,
MegaRush Team
You guys are not letting me withdraw my…
You guys are not letting me withdraw my winnings. Now you have blocked my account on the name of verification. You should have done that while deposit not withdrawal. This is pure scam. Hate your casino and don't recommend it.
17 de setembro de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Gagan,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
I would like to inform you that the documents request is our standard verification procedure accepted by the account holders due to registration.
Please note that regarding our procedure the customer is obliged to send indicated copies of documents by the Security Department, at any time after registering the account.
Please kindly note that according to MegaRush terms and conditions:
MegaRush reserves the right to request additional information and documentation from any client, if such evidence is required to fulfill other legal obligations.
Also, this process is required to meet our legal obligations. Getting to know our customers also assists us in ensuring that we are fully compliant with all applicable laws and regulatory demands.
I can assure you that, as soon as the documents have been processed our relevant department processing all outstanding payments and the user is informed immediately about the verification process status.
If you have any other questions or suggestions, please do not hesitate to contact us at support@megarush.com.We will be more than happy to support you.
Kind regards,
MegaRush Team
Ongoing withdrawals of 10 000 nok is…
Ongoing withdrawals of 10 000 nok is missing 4000 nok. I had to verify extra when I wanted to withdraw. They keep asking me for my bank statements over and over again. Support is terribly slow and rude!
Edit: look at the response below, they pretend it's my fault when they paid me my money and compensated me with 200x spins and 200 nok bonus money for their mistake. Also verified account that seems to need verification every time I wanna withdraw.. site is bad
30 de agosto de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Stefan,
It’s a pity to hear that your experience with our casino was not as you expected.
We value our customers and appreciate hearing how we can improve and better support you in the future.
All of our players need to of course go through a verification process which is obligated by the gaming authority, and also the law.
What comes to withdrawals there are monthly and weekly withdrawal limits and these limits are dependent on the payments provider and can be visible in the withdrawal section.
We hope that we have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you more with pleasure.
Kind regards,
MegaRush Team
Best casino for fast deposit and…
Best casino for fast deposit and withdrawal my withdrawal credited my bank account in 2 hr so verry verry fast
29 de agosto de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear My Way,
We would like to thank you for your time and effort to write us feedback! We are so happy to hear that you are enjoying our services! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Super Support top 👍🏿
27 de julho de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Costa Amiga,
Many thanks for taking the time to write us positive feedback! We are so happy to hear that you are enjoying our services.
Don't hesitate to reach out to our lovely customer support team if you need any help or feel like sharing your experience with us in detail - We would love to hear what we did right! 😁 We're available both on live chat and email at support@megarush.com.
Have a superb day!
Kind regards,
MegaRush team
Best casino I have played
Hi,was easy to register.
Invested some hundred krones,got won about 7000kr.
In few hours.
It's not to make a commercial for casino.
Its fact.
Withdrowal is fast and easy.
5 stars.
10 de julho de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Mats,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Absolutely the worst casino around
Absolutely the worst casino around. I warned you !! Stay away from them, def a scam
4 de julho de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Erin,
It’s a pity to hear that your experience with our casino so far, was not as you expected.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
We would like to inform you that we are a licensed provider and that all of our games are based on a random number generator.
Furthermore, it is not possible to guarantee a profit in the casino.
All games of chance involve a risk, which the customer is of course aware of.
We hope to have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you with pleasure.
Kind regards,
MegaRush Team
Super Casino und super Rash!!!
Super Casino und super Rash!!!! I’m voraus: nein, ich wurde nicht für meine Bewertung gekauft oder angeworben.
Also, ich wollte diese Casino mal ausprobieren, da ich es noch nicht kannte. Hatte mir vorher Bewertungen bezüglich der Problematik dieses Casinos durchgelesen. Ich habe eingezahlt, habe verloren aber auch gewonnen, wie es halt beim Glücksspiel so ist. Ich kann nur sagen, die Verifizierung ging total schnell, Support war über email erreichbar und hat sich auch rasend zurück gemeldet. Link angeklickt, Dokumente hochgeladen und musste tatsächlich nur wenige Sekunden warten und schon war ich verifiziert und das spielen konnte beginnen. Jetzt zur Auszahlung: ich musste wirklich nur einen Tag warten, um das meine Auszahlung auf meinem Konto war. Ich bin immer skeptisch was auszahlen angeht bei Casinos, die ich nicht kenne. Aber dieses Casino hat mich mega überrascht! Die Auszahlung war in nur knapp einer Stunde bearbeitet, das ist mega!!!
Fazit, Leute macht eure eigenen Erfahrungen und achtet nicht auf Bewertungen die alles ins Schwarze ziehen. Dieses Casino ist seriös und zahlt aus, die Verifizierung ist kinderleicht, auch wenn der Support meist auf Englisch ist! 🙂
17 de junho de 2021
Opinião espontânea
Resposta da MegaRush Casino
Dear Kerstin,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Hab hier richtig gut rausgeholt, danke Gamble Check
Hab hier richtig gut rausgeholt am Wochenende. Bin durch Zufall beim lesen eines Artikels auf das Casino aufmerksam geworden, hatte wohl Glück. Habe 100 Euro ohne Bonus eingezahlt und schön auf 4,7k hochgezockt. War geiles Entertainment der Spitzenklasse, echt. Bin sonst echt kritischer aber hier hat echt alles gepasst. Danke Gamble Check
14 de junho de 2021
Opinião espontânea
Resposta da MegaRush Casino
Liber Fabi,
Wir bedanken uns herzlich für Ihr Feedback und hoffen, dass es Ihnen gut geht!
Es ist wirklich schön zu hören, dass Sie mit unseren Produkten und Dienstleistungen zufrieden sind. Dies ist uns sehr wichtig.
Wir tun unser Bestes, um unsere Kunden unter anderem mit Bonusangeboten und Gameplay-Zufriedenheit zufrieden zu stellen. Unser Ziel ist Ihre Unterhaltung.
Wir möchten diese Gelegenheit nutzen und wünschen Ihnen auf Ihrem weiteren Weg mit uns viel Glück.
Mit freundlichen Grüßen,
MegaRush-Team
absolut nicht empfehlenswert
absolut nicht empfehlenswert, kaum Gewinne und wenn denn nicht mal ansatzweise hoch. Lasst hier bloß die Finger von weg!!! Hier ist euer GELD definitiv verloren, da helfen auch keine Bonies etc. würde am liebsten gar keinen Stern vergeben!!! Reine Abzocke....
27 de maio de 2021
Opinião espontânea
Resposta da MegaRush Casino
Lieber Siddy,
Es ist schade zu hören, dass Ihre Erfahrung mit unserem Casino bisher nicht so war, wie Sie es erwartet haben.
Wir schätzen das Feedback unserer Kunden und tun unser Bestes, um unseren Spielern Unterstützung und Unterhaltung zu bieten.
Wir möchten Sie darüber informieren, dass wir ein lizenzierter Anbieter sind und alle unsere Spiele auf einem Zufallsgenerator basieren.
Darüber hinaus ist es nicht möglich, einen Gewinn im Casino zu garantieren.
Alle Glücksspiele beinhalten ein Risiko, dessen sich der Kunde selbstverständlich bewusst ist.
Wir hoffen, Ihr Anliegen geklärt zu haben.
Wenn Sie Fragen oder Bedenken haben, zögern Sie bitte nicht, unseren freundlichen Support über die E-Mail-Adresse support@megarush.com zu kontaktieren. Wir helfen Ihnen gerne weiter.
Mit freundlichen Grüße,
MegaRush-Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.