This was my second order from Melon and Starfish and it has been just as wonderfully straightforward as the first one. It arrived quickly and was perfectly wrapped, and with free gifts too which are a... Ver mais
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Leia as opiniões dos outros
I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Ver mais
A empresa respondeu
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Ma... Ver mais
A empresa respondeu
I’ve been a customer for a few years now and I highly recommend them. Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Informações de contacto
Manchester, Reino Unido
- hello@melonandstarfish.com
- www.melonandstarfish.com
4,6
Excelente
256 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Elroel changing colour concealer
Excellent service and fast delivery would buy again
23 de julho de 2026
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Been in croatia for 8 days the food has…
Been in croatia for 8 days the food has been quite a bit below average. THIS place on the other hand is
heaven sent. food.. price… FOOD is very good! and nice people
26 de julho de 2026
Opinião espontânea
LOVE melon and Starfish!!!
This was my second order from Melon and Starfish and it has been just as wonderfully straightforward as the first one. It arrived quickly and was perfectly wrapped, and with free gifts too which are always a treat! Thank you Melon and Starfish!! 🥰
18 de maio de 2026
Resposta da Melon + Starfish
Thank you for your kind words.
Great products and quick delivery!
It’s the first I order from them. The delivery was quick and the products are great. Looking forward to get something else from this shop :)
7 de julho de 2026
Resposta da Melon + Starfish
Thank you for your kind words.
Great products
Great products, fast delivery, fab customer service and I always get a couple of great free products.
11 de junho de 2026
Resposta da Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Cute and simple for daily beauty needs!
Such a cute and easy to use website! Absolutely love the wide range of products and delivery was so reliable and smooth. Can’t wait to order here again!
8 de junho de 2026
Resposta da Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
The best price and quick delivery
27 de maio de 2026
Resposta da Melon + Starfish
Thank you for your kind words.
Resposta da Melon + Starfish
Thank you for your kind words.
Order not fulfilled
Initially impressed by price point and clarity of communication. Then order cancelled without any explanation why.
22 de maio de 2026
Resposta da Melon + Starfish
Hi Joanna,
We sincerely apologise that your order was cancelled and that our team did not contact you at the time to let you know.
Following our investigation, we found that the cancellation was carried out by our warehouse team due to the product being damaged. Unfortunately, the correct procedure was not followed on our system, which meant you were not notified of the cancellation when this happened.
We completely understand how frustrating this must have been and are very sorry for both the inconvenience and lack of communication. We are reviewing this internally to help ensure this does not happen again in future.
Please let us know if there is anything further we can assist you with.
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
First time order
First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.
18 de abril de 2026
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Exactly the product I was looking for.
27 de março de 2026
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
the product is horrible ended up in…
the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou
20 de março de 2026
Opinião espontânea
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Always a great experience
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!
12 de março de 2026
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
I’ve been a customer for a few years…
I’ve been a customer for a few years now and I highly recommend them.
Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.
4 de março de 2026
Opinião espontânea
Resposta da Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Good selection of products
20 de fevereiro de 2026
Resposta da Melon + Starfish
Thank you for your kind words.
Great Experience
Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!
7 de fevereiro de 2026
Opinião espontânea
Resposta da Melon + Starfish
Thank you for your kind words.
Resposta da Melon + Starfish
Thank you for your kind feedback.
I have not received it
I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!
2 de dezembro de 2025
Resposta da Melon + Starfish
Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.
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