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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Merc of Enfield have great customer service. Mustafa was very patient and knowledgeable when talking about the car I bought. He answered all my questions even if they were stupid or not. Mustafa took... Ver mais

Classificada 5 em 5 estrelas

This is the first time iv been to a car dealership, Mustafa Honestly help me out even small problem the censor pressure thanks I well be back for services. kind regards Luis

Classificada 5 em 5 estrelas

My husband and I came to see cars and Ali was super helpful. Unlike other places we went to, Ali was honest and transparent instead of push selling. In fact, we didnt buy from the last place even thou... Ver mais

Classificada 5 em 5 estrelas

Amazing guys very helpful and nice. Bought a car off finance and they treated me amazingly, made me and my cousin a coffee. Amir and mustafa was very polite and respectful. Baught a cla mercedes 23 pl... Ver mais

Informações sobre a empresa

  1. Concessionário de veículos motorizados
  2. também em
  3. Serviço de motorista

Escrito pela empresa

Welcome to Merc of Enfield which is a Mercedes-Benz specialist with years of experience working with Mercedes Benz. We are dedicated to selling quality used Mercedes-Benz vehicles at very competitive prices. We offer a wide range of Mercedes-Benz models from two seater sports cars to seven seater MPVs. Merc of Enfield excels itself on providing excellent value for money and a high level of customer service, resulting in considerable amount of repeat business and thousands of happy customers. Buy with confidence from a trusted Mercedes-Benz Specialist.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(93)

93 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best service

Best service, Mustafa is the most patient and compassionate sales man. Very good part ex prices. I love my new eqc and would definetly be back for upgrade. Thank you again.

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought a car from here 3 years ago and took it back today

Bought a car from here 3 years ago. Today I took it back and wanted an upgrade, they happily took my car as a part exchange and had an amazing deal. Definitely recommend. Staff are always so polite and honest Wich is something I am very particular with. Shout out to Amir for cleaning the car for me and shoutout to mustafa for giving me the best experience.

15 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service; from start to finish Mustafa and Amir, patient, professional and understanding! Very happy with my new eqa premium plus. Will definitely be back from upgrade!

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great thanks to the team

Great thanks to the team. Amazing cars. Amazing prices. No pressure sales, and warranty can be paid in 0% installments. A great thanks to everyone at Merc of enfield especially Adam.

8 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My first E Class😁🙏🏼💯

I had an excellent experience buying my first Mercedes E-Class, and I couldn’t be happier with the service I received.

From the moment I walked into the showroom, the team were incredibly welcoming, professional, and genuinely helpful and kind. They took the time to answer all of my many many questions lol, and explained everything clearly and never made me feel rushed or under pressure.

Their knowledge, honesty and integrity, and attention to detail made the whole process smooth and enjoyable, and they went above and beyond to make sure I found the right car. Buying my first E class Mercedes is a special milestone for me, and they made it an experience to remember.

I would highly recommend this showroom to anyone looking for exceptional customer service and a stress-free car-buying experience. Thank you again for all your help—I absolutely love my E-Class!

Thank you to Saj and his team!

Best wishes

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I called in to buy a car and a worker…

I called in to buy a car and a worker called mustafa had taken the call in which he was very helpful. Giving me tips on insurance maintaining the car and overall taking car of it. I would highly recommend to get your car in this company as they are fair with prices and overall very respectful.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Offered car has hidden defects

Offered car has hidden defects. Merc of Enfield can not be trusted. Saj only admits, if one finds the faults. If one wants to buy, one should be accompanied by a car expert to find the faults. Mercs of Enfield is too expensive for the poor quality, which they deliver.

2 de setembro de 2025
Opinião espontânea
logótipo da Mercofenfield

Resposta da Mercofenfield

Dear J D H,


Thank you for your fifth review.

We have now reported this review to the review platform, as we do not believe it serves the purpose of helping other customers. Genuine reviews should explain the specific issues experienced with a vehicle so that others can make informed decisions. Unfortunately, your reviews contains only broad allegations without any specific details or evidence.

Our records also show that you have never attended our forecourt or purchased a vehicle directly from us in person, and you have never had any face to face interaction with any member of our sales team. This makes it difficult to understand the basis of many of the statements made in your reviews.

In addition, you have contacted us on more than one occasion requesting reimbursement for a replacement key. This request was declined because it was made almost one year after the vehicle was purchased, well outside the timeframe in which such matters can reasonably be considered.

Throughout this matter, we have remained open to discussing any genuine concerns and resolving legitimate issues. However, repeatedly posting vague reviews without providing clear information is not constructive and does not help future customers understand what actually occurred.

We remain committed to honesty, transparency, and excellent customer service. If you have any specific concerns regarding your purchase, we encourage you to contact us directly so that we can address them appropriately.

Classificada 5 em 5 estrelas

Amazing dealership with great customer service

Amazing dealership with great hospitality from start to finish. Ali was extremely informative, professional and friendly throughout the whole process. He took the time to answer all my questions, break down all the available options and helped me choose the perfect car without any pressure.

Couldn’t be happier with the experience and the car I left with. Highly recommend Mercofenfield and especially Ali for anyone looking for top customer service and a smooth buying experience!

10 de maio de 2026
Opinião espontânea

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