These guys lie & don’t care about customer care was delivered to me with 2,437 extra miles like wtf. ?? I live 80 miles from them. My warranty was nearly void because of this. They made some random gu... Ver mais
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Leia as opiniões dos outros
I recently bought my Citroën C5 Aircross from MFI Motor Company and I’m really happy with my purchase. I was specifically looking for one with a panoramic roof, and I got exactly what I wanted. Shez... Ver mais
A empresa respondeu
I had an excellent experience working with Abrah . His customer service truly went above and beyond from start to finish. He kept me informed every step of the way and made sure I always knew the stat... Ver mais
A empresa respondeu
Bought a car from them in December unfortunately after having it for 4 days the oil light came on took it back to them Abrar was very helpful and assisted me in getting a courtesy car from them whilst... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
339b london road, cr44be, London, Reino Unido
- 02086822337
- sales@mfimotorgroup.com
- www.mfimotorgroup.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Lovely car 5*
Lovely car, very happy . Good service and aftercare. Always rate MFI for there services over the years
These guys lie & don’t care about…
These guys lie & don’t care about customer care was delivered to me with 2,437 extra miles like wtf. ?? I live 80 miles from them. My warranty was nearly void because of this. They made some random guy drive it to me. (Should be delivered on a flatbed) There is a gap in the door so when I reach over 50 mph there is loud wind sound rushing in. Electrics are also faulty. Don’t touch these guys unless you are going to their dealership directly & you know how to thoroughly check a car. Do not get delivery.
I had an excellent experience working…
I had an excellent experience working with Abrah . His customer service truly went above and beyond from start to finish. He kept me informed every step of the way and made sure I always knew the status of my car. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into making sure everything was handled properly. I would highly recommend Abrah to anyone looking for a great car-buying experience.

Resposta da MFI Motor Group
Great Car, Excellent Service & Home Delivery ⭐⭐⭐⭐⭐
I recently bought my Citroën C5 Aircross from MFI Motor Company and I’m really happy with my purchase. I was specifically looking for one with a panoramic roof, and I got exactly what I wanted.
Shezad was very helpful throughout the whole process and even arranged to have the car delivered directly to my home, which made everything so easy and convenient.
Really pleased with the car and the service. I would definitely recommend MFI Motor Company.

Resposta da MFI Motor Group
I've purchased a car from MFI and paid…
I've purchased a car from MFI and paid extra for the car to be delivered to me, however the car was delivered to me broken so I've taken it back straight away and they had the car for 6 weeks trying to fix it every time I try to get some info of what is happening I've been told give me more time so I end up waiting 7 weeks until I've had enough and I've decided to reject the car and ask for refund. However they accept rejection but they trying to charge me for braking the car even though I've driven it 15 miles for a test drive and to take it back to them I don't recommend buying anything from this people as they don't care about customers only cere about them self's

Resposta da MFI Motor Group
I got my QASHQAI from MFI
I got my QASHQAI from MFI. The gentleman Mohammed was amazing and supported us throughout, took at test drive and guided us through everything required for my new car. Excellent customer service! This is my 3rd car; however, I have never experienced exceptional service like this before.
I recommend buying from them.

Resposta da MFI Motor Group
Amazing communication throughout the…
Amazing communication throughout the process and very easy transaction.

Resposta da MFI Motor Group
Great Customer Service
Friendly service, very helpful. Arrived near closing time but was welcomed and allowed to test drive. Walked through all details smoothly and pressure free.

Resposta da MFI Motor Group
The guys over there is absolutely…
The guys over there is absolutely fabulous and professional.
They been very helpful and transparent with me. I really appreciated that.
Well done guys.

Resposta da MFI Motor Group
I had a great experience with MFI Motor…
I had a great experience with MFI Motor Group!
The team provided excellent hospitality and outstanding customer service from start to finish.
I especially appreciated the smooth home delivery service — everything was handled professionally and on time. My new Skoda Octavia in white color arrived in perfect condition.
As a new buyer, I felt well taken care of throughout the whole process. Highly recommended for anyone looking for a reliable and customer-friendly car buying experience!

Resposta da MFI Motor Group
Very good company polite made my…
Very good company polite made my experience of buying a car great.

Resposta da MFI Motor Group
Good customer service and support from…
Good customer service and support from Abrar. Any issues he was available to support and help. I purchased a good car with low mileage. My new car was delivered to me for free and old car picked up too.
No complaints, definitely a positive experience.

Resposta da MFI Motor Group
Excellent response and service
Bought a car from them in December unfortunately after having it for 4 days the oil light came on took it back to them Abrar was very helpful and assisted me in getting a courtesy car from them whilst they fixed the problem. They kept me updated the whole time and since I get the car back it has been fine.

Resposta da MFI Motor Group
1st class Customer service from start…
1st class Customer service from start to finish.
Abrar was professional and very helpful.
💯 recommend this company

Resposta da MFI Motor Group
Excellent service by the staff..

Resposta da MFI Motor Group
I had a very good experience dealing…
I had a very good experience dealing with Shezad. The car was in excellent condition, exactly as described. He explained everything clearly and honestly, answering all my questions without any pressure.
What I really appreciated was that he allowed me to bring my own mechanic to inspect the car, which gave me extra confidence and peace of mind. Everything was transparent and straightforward.
Thank you, Shezad, for the great service. I would definitely recommend MFI to other.

Resposta da MFI Motor Group
Amazing service
Amazing service, I change my car every year and the manager gets me the best deal!

Resposta da MFI Motor Group
Well knowledgeable staff and quality…
Well knowledgeable staff and quality cars...I purchased my Fiat panda with them and the car is spotless...provided me 3 months warranty as well..will definitely come back

Resposta da MFI Motor Group
STAY CLEAR OF THIS COMPANY!
STAY CLEAR OF THIS COMPANY!!
I bought a car for 13,390 on 3ed january. It wasnt delieverd not on the back of a truck like a profession company but driven down adding extra mileage. On the day of delivery after having a fresh MOT the day before, an extra 400 miles was put on the clock! It was delievered at 10pm at night, it was dark i couldnt inspect the car properly as light isnt great by mine, took it up the road for a test spin, the steering was bouncy and breaks were creaky, desperate to be on the road with three disabled children as well as myself being disabled i took the car! MASSIVE MISTAKE...
So... 6 days of having the car, engine management light comes on, informed Abrar (communication was great at the start) took the car to a garage to get it pluged in for dignostics, came up with 9 fault codes, drove home and the automatic gear box wouldnt shift to the next gear and the cars computer told me to stop the car immediatly! After 1 hour it was driving again, at this point my children are not in my local school so ive asked a friend if we could stay few days while get the car sorted so i can get them to school, told by company to get it in the garage and they would pay for the work to be done, rung around took 3weeks to get into a garage for a proper dignostics, i then told them i think its best they come get it because i feel there is underlaying problems i wouldnt be able to fix, and cant get stranded with my very young children!!! I wasnt wrong... test come back with 19 faults, told the gear box is on its way out, the electrics are damaged and the cam belt and water pump is due to be repalce, they told me to send the car back!! So i did immediately rejected the car under the 30days consumer act 2015 with the 30 days, it took them a week to collect, they did offer a curtasy car while they took it back to be fixed but by this point my constant messaging and being ignored at times, ive lost all trust in them, they collected the car two weeks ago and i am still figthing to get my money back with replys saying ill get back to you, its been sent via bacs (wasnt sent), it will be in your account in 48 hours still nothing!!! The unnesserary stress this has caused is crawl and unacceptable, being self employed and needing trasport to get to clients houses, ive lost 5 weeks work and had to sign on for benifits until i can get back to work, ive had to cancel our hoilday to see my mum whom isnt well, my children have missed clubs which has put them back from their friends whom have moved up levels, i am having to pay for taxis to get around as busses are not a option with mine and my childrens disablities... so 7 weeks on 20th febuary, im still on my friends couch, shes getting annoyed which is understandable!! So now i have filed claim court to get my money and addition cost back, have reported to trading standards and will be taking this to the media in due course.
These people have No compassion or urgency and the managers tone was very aggressive telling me i let a good car go!
Helpful and positive workers while also…
Helpful and positive workers while also being effective and having strong communication
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