Midnight Rose Emporium Opiniões 233

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

80% on my merch was perfect, though the bat mobile had a torn heart that will need repairing before I can give it as a gift. Perhaps unpackaging the items and inspecting the manufacturers quality a bi... Ver mais

Classificada 5 em 5 estrelas

I've ordered twice from midnight emporium. The items were stunning well worth the money .They are also packed in the loveliest way the attention to detail from ordering to sending to receiving is seco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Every time i've bought things , i've never been dissapointed. Love my little Incense Burner Dragon. So cute. Smaller than I imagined but still very adorable! packaging was really well done, so my litt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great store for alternative items. Has a wide range of alchemy England items as well as other quirky things. All the thing I bought were very well packaged and contained a thankyou note for supportin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de velas
  3. Loja de lembranças
  4. Fornecedor de incensos
  5. Ourivesaria

Escrito pela empresa

Gothic & Witchy homewares, gifts, jewellery and accessories. Online only Gothic store.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

233 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Ordered twice but I see more in the future!

Ordered twice but I see more in the future! Both orders arrived swiftly, even the one that was placed before Christmas in a very busy period. All the products I ordered were top notch and are awesome, and the loved ones I gifted them to were so happy and liked them so so much! Can't wait to get some new stuff next time, it's 100% worth it!

20 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Negligent When Sending Parcels

Yesterday I received a notification from royal Mail that my delivery had arrived. It had not and there was an image of an unfamiliar building hallway attached.

4 hours later I managed to catch the mail man in the street and he kindly drove his van to this previous address to retrieve my items.

At this point I had knocked on and rang every door bell within a 5 house radius and nobody had my package.

When I did receive the package I could see my surname! was missing, my name was spelled wrong!, my title was wrong!, my address was wrong!, and if I hadn't managed to track the mail man down on the street I'd have never managed to receive these gifts in time for my nieces lunch before Christmas.

This caused significant distress, and the amount of negligence shown with how my address and name was wrong, AND even missing, I am afraid I will no longer shop at Midnight Rose Emporium. This was an absolute mess. I've shopped here and planned to shop again but I will in the future order from another shop as I don't believe I may genuinely receive my order in the future.

Please for the love of God talk to your staff, this is unacceptable

20 de dezembro de 2025
Opinião espontânea
logótipo da Midnight Rose Emporium

Resposta da Midnight Rose Emporium

I’m sorry to hear about your experience. It appears the Royal Mail shipping label was generated incorrectly via an automated system between my website and Royal Mail. Unfortunately, this is outside of my direct control and is not something I have previously encountered.

As the review was left immediately after the initial email, I didn’t have the opportunity to investigate the issue or offer a resolution, which I would have been happy to do.

Classificada 5 em 5 estrelas

Beautiful items

Beautiful items. My daughter will love them so much. I appreciated receiving more cones of the scent I had ordered as other item ordered was out of stock. Well packaged. Good delivery time. Will definitely buy from again.

15 de dezembro de 2023
Opinião espontânea

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