Mifoaudio Opiniões 

153
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sounds great! These Mifo 05 earbuds have everything I wanted: punchy bass, good sound quality, excellent noise-cancellation feature, and outstanding battery life. One of the buds had some issues and s... Ver mais

Classificada 1 em 5 estrelas

Jan.12,2024….Ordered..2sets..ofMifo05..earbuds…Was immeadiately…billed..and..payment..made..through…PayPal….Paid$279.10…No.product…received..as..of..Feb.21..2024. Order..was..never,,shipped..no..... Ver mais

Classificada 5 em 5 estrelas

Ive been investing in quality audio products for over 20 years. From home theatre to headphones, I believe audio changes the entire experience of anything you do. I love the Mifo earbuds, they deliver... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Got these a few weeks back mainly for quick calls during the day, but ended up using them more for music as well. First use was smooth, though I had to adjust volume levels a bit. Since, they've been... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento audiovisual

Escrito pela empresa

Mifo: Redefining Wireless Audio Experience Welcome to Mifo, a leader in the design and manufacture of True Wireless Stereo (TWS) earbuds. With a passion for innovation and a commitment to excellence, Mifo delivers top-of-the-line audio solutions that enhance your listening experience. Our Mission: At Mifo, our mission is to combine cutting-edge technology with sleek design to provide our customers with the best TWS earbuds in the market. We are dedicated to enhancing your audio experience through products that offer superior sound quality, comfort, and reliability. Product Excellence: Advanced Sound Quality: Our TWS earbuds are engineered to deliver crystal-clear audio with deep bass and balanced mids and highs, providing an immersive listening experience for music lovers and audiophiles alike. Innovative Design: Mifo earbuds feature ergonomic designs that ensure a comfortable and secure fit, making them perfect for all-day wear, whether you're at the gym, commuting, or relaxing at home. Long Battery Life: Enjoy hours of uninterrupted listening with our long-lasting battery life and quick-charging capabilities, keeping your music playing throughout the day. Seamless Connectivity: Our TWS earbuds utilize the latest Bluetooth technology to provide a stable and seamless connection with your devices, ensuring lag-free audio and easy pairing. Quality and Innovation: We are committed to pushing the boundaries of audio technology and delivering products that meet the highest standards of quality. Our team of experts meticulously tests each product to ensure it meets our rigorous quality control standards, providing you with earbuds that are built to last. Customer Satisfaction: At Mifo, we value our customers and strive to offer exceptional customer service and support. Our dedicated team is always ready to assist you with any questions or concerns, ensuring you have a seamless and enjoyable experience with our products. Global Presence: Mifo's TWS earbuds are enjoyed by customers around the world. We are proud of our global reach and are committed to bringing the best wireless audio experience to music enthusiasts everywhere. Join the Mifo community on Trustpilot and share your experiences with our products. Your feedback is invaluable in helping us continue to innovate and improve our offerings. Contact Us: For more information, please visit our website or contact our customer support team. Thank you for choosing Mifo – your trusted partner in wireless audio technology.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,3

Todas as opiniões

(153)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've been waiting decent earbuds for a…

I've been waiting decent earbuds for a while, and these are the ones. Great sound, and the fitment is excellent. Boy, do they ever block out sound! The passive mode takes a bit of getting used to since it makes everything sound digital, but it does the trick. Highly recommended.

10 de junho de 2024
Classificada 5 em 5 estrelas

I use these earbuds every night for…

I use these earbuds every night for sleeping. Love that I can leave one in the charger and use the other. The battery life is great. Any pairing issues I had were because I switched between my phone and tablet. A simple shut down and forgetting the device on the tablet fixed it. Happy so far.

5 de junho de 2024
Classificada 5 em 5 estrelas

Sounds Great

Sounds Great! It took some time to deliver, but I'm overall happy with the product, build quality and sound quality.

4 de junho de 2024
Classificada 5 em 5 estrelas

Sounds great

Sounds great! These Mifo 05 earbuds have everything I wanted: punchy bass, good sound quality, excellent noise-cancellation feature, and outstanding battery life. One of the buds had some issues and stopped working, which can happen with any electronic device. But I experienced the best customer service from Mifo---they helped me fix the issue promptly. It's been almost a year now, and I'm still in love with these buds.

3 de junho de 2024
Classificada 5 em 5 estrelas

We gave those to my teen daughter 6…

We gave those to my teen daughter 6 months ago, and she's still thrilled with the quality and durability of both the earbuds and the charger. The charger has been dropped more than a few times and has held up well! I felt the price was fair compared to other earbud brands that are much higher in price.

2 de junho de 2024
Classificada 5 em 5 estrelas

They came fully charged and paired…

They came fully charged and paired immediately---couldn't be easier. The noise cancelling is fantastic, and they fit snugly in my ears. They come with different sized ear plugs, so you can find the ones that fit best. The case is solid and has a nice weight to it.

2 de junho de 2024
Classificada 2 em 5 estrelas

MiFO has recognized that Delivery of product and customer support needs to improve.

July 2 2024
Customer Service (Karla) reached out to me on June 21 2004 advising that Mifoaudio is attempting to improve customer support and explained that their delivery of product was partially related to manufacturing issues.

Mifo offered to send me Sonitrek Sling Smart Bluetooth 5 Portable Wireless Waterproof Speaker as a gesture to compensate for the inconvenience noted in the previous TrustPilot post and as an apology.

I accepted the offer and have received the Speaker on July 2nd and have been able to test it and have found it fully functional.

As such I am now updating the previous post and note that Mifo is now advising that it is working to improve its deliveries and that it has delivered its token of apology to me. .

April 21 2024

Earbuds have arrived on April 3rd via courier some 110 days after they were ordered with a 3 to 5 days shipping.
Never did get any shipping information. Am now trying to return them for a refund since I bought two replacement sets prior to leaving on a trip in Feb.
I have bought Mifo earbuds on 4 other occasions and have been happy with them. Too bad their customer service has fallen off from when I dealt with them in 2020 and 2021 2023.

6 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Earbuds great when they work, customer service is crap

The earbuds I was gifted from them have been fantastic for a while: sound quality is great. Bu after just over a year of light to moderate use, they've developed an issue of not connecting to the charging case properly, so they run out of battery within 10 minutes even when they've been in the fully charged case for hours. I tried to contact customer support and waited almost a MONTH before they responded, which is actually insane. When they did respond, they asked for a bunch of info about the product. I was out of town and had to get the info from my family back home, so I didn't respond immediately. After just ONE day of waiting for my response they closed the conversation. So I've contacted them again, and now I'll probably have to wait ANOTHER month for another response. Incredibly frustrating system.

12 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They sent me earbuds that didn’t work

They sent me earbuds that didn’t work. I tried emailing them so many times about getting a return and I didn’t get to hear back from them till months later when they finally approved my return. So I sent them back just as they instructed me to. Gave them the info for the tracking. And never heard from them again. Didn’t get a replacement or my money back. They are terrible at responding. This was over the course of 5-6 months.

21 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Jan.12,2024…Earbuds…ordered…payment.by..PAYPal…no delivery…PayPal..no help!!

Jan.12,2024….Ordered..2sets..ofMifo05..earbuds…Was
immeadiately…billed..and..payment..made..through…PayPal….Paid$279.10…No.product…received..as..of..Feb.21..2024.
Order..was..never,,shipped..no..shipping..advisory..or..tracking…number..provided.
MIFOaudio..has..failed..to..respond..to inquiries..(3…separate..emails)
PayPal…fails..to..provide..any..help…(advertises..180.day..period)
Mifoaudio.ca…has..no..phone..number…Inquiry…appears..to..be..directed..to..India…advising..phone..is..xxx..xxx.xxxx.

12 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Update - product received!

Update June 2024 - mifo finally made it right! Sent the product and a small Bluetooth speaker for our inconvenience. Apparently it was a third party fulfillment issue.
Sadly all our previous experience buying earbuds from mifo more than han 2 years ago (4 pairs!) was good but I ordered 2 massagers for Christmas presents and similar to others got a DHL tracking number that doesn't work. It's been a month and a half and no customer service or any communication. Will have to pursue refund through credit card.... Very disappointing.

2 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Defective product; no customer service

Like many others I should have read these reviews before ordering. The erabuds were a Christmas present purchased in December 2023 and did arrive though later than anticipated delivery and with tracking that somehow is based on Portugal and impossible to actually follow.One earbud (right) is full of static and customer service is nowhere to be found after countless emails and a chat box that is never answered no matter how long you wait… and no phone number to call. We are thinking this is a writeoff and won't waste money on a tracking return based on what I have read here. Have also tried the US site as well and still no response. This has been more than a week. Don’t buy from this company. Should know that if it’s not available in a store it’s not worth the money and have no recourse.Their online reviews must be self generated which is misleading for customers!

8 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Order Never Arrived, Bogus Tracking Number Given, Non-Existent Customer Service!

I placed an order with this company on Dec 27. My item has still not arrived. Their website says orders are dispatched from their Toronto warehouse (same day if you place your order before 12:00 PM EST).

The tracking number they gave me is bogus. It links to a carrier site in Portugal that says they do not have information relating to that number.

I've sent them countless emails, chats (they NEVER answer their chats) and even DM on Instagram and they have yet to give me the courtesy of a response! I can't even call them as there is no number listed.

I wish I would have seen all the terrible reviews on TrustPilot before I purchased from them.

24 de dezembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

They arrived!!

Customer service contact is terrible. i wrote a terrible review yesterday saying no contact. Thought i lost my money but hey, after I walked two kilometers and back again to buy another brand because I thought since they never replied or even gave me tracking info etc, they weren't coming, I just walked up to my front door and low and behold, there sitting at my front door was the Mifo buds!! whew!! But now I have to walk back to take the others back! Ah thats ok...easy peasy since I can easily return the other pair to Staples. Will do it tomorrow.

6 de dezembro de 2023
Opinião espontânea
logótipo da Mifoaudio

Resposta da Mifoaudio

Thank you for updating your review and sharing your experience with us. We apologize for the lack of communication and any inconvenience caused. We're glad to hear that your Mifo earbuds have arrived.

We understand the frustration of not receiving tracking information and will work to improve our customer service to prevent this from happening in the future. We hope you enjoy your new earbuds and appreciate your patience and understanding. If you have any further concerns, please feel free to contact us directly at support@mifoaudio.ca

Classificada 1 em 5 estrelas

Like many others I should have read…

Like many others I should have read these reviews before ordering. The erabuds were a Christmas present purchased in November 2022 but arrived after my daughter left town. One earbud won't charge and cutomer service is AWOL with no phone number just a chatbot that doesn't respond.
I think this is a writeoff and won't waste money on a tracking return based on what I have read here and on the UK site

10 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY THESE!

DO NOT BUY THESE!! The only reason their getting one star is because there’s no 0 option. Bought some in may, right one wouldn’t charge. Contacted them about exchange/refund (preferred refund after a quick redit search revealed this is a common issue) and was given instructions on how to send them back. Have tracking number and have sent countless emails kept getting generic responses. Now they’re not even replying to me. Horrible company, poor product.

8 de junho de 2023
Opinião espontânea

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