Millets - Bracknell Opiniões 

1653
TrustScore: 5 em 5

5,0

46 High Street, RG12 1LL Bracknell, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such a shame this store is closing after so many years. They have got lots of bargains with everything reduced. Despite imminently losing her job, the staff member was pleasant, cheerful and helpful.... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sharon helped with sorting out equipment for my son’s DofE expedition. Her knowledge and expertise was so helpful to make sure he had the correct stuff. Well done Sharon. We will be very sorry to see... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The customer service was outstanding. Jack and Nat looked after me. They were not pushy and despite not having jobs to go to when the Bracknell store closes down they were amazing. I paid more for the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Bracknell

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 46 High Street, RG12 1LL, Bracknell, Reino Unido

  • 01344 203524

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1653)

5258 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It was so good price for me to buy me…

It was so good price for me to buy me bag. And the price was so affordable. Good quality, discounted. I talked with Megan or Megs she was so good to us. Very good customer service. Thank you

2 de fevereiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service

2 de fevereiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

What helpful staff!

I was needing a warm jacket before going on a holiday to Switzerland. Anya and Jack were both incredibly knowledgeable and helpful and I came away with exactly what I needed. Thank you.

27 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Helpful for boot advice!

Had a very helpful lady Natalie who helped me choose some boots to try, based on what I wanted. Very nice and friendly. Bought some and hope they’re good!

24 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I visited the Bracknell store to return…

I visited the Bracknell store to return an online order and Jack was ever so helpful. He went the extra mile to assist me getting a refund and he is a true asset to the company!

23 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Jack at Bracknell was very helpful and…

Jack at Bracknell was very helpful and attentive.

20 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Millets (Bracknell), perfect for your outdoor equipment needs

Millets (Bracknell) is pretty much my default location for anything related to the outdoors. I have rarely not been able to get what I wanted, and I always find the staff welcoming and helpful.

I would particularly like to commend the service provided by Cody on my last visit (26th Dec 2025). He was enthusiastic, personable, attentive, and above all accomplished.

My partner described him as providing "old school customer service".

I would certainly recommend this store should you require any outdoor equipment.

26 de dezembro de 2025
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Resposta da Millets - Bracknell

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Classificada 5 em 5 estrelas

I visited Millets in Bracknell on 2nd…

I visited Millets in Bracknell on 2nd January 2026 and Jack served me, he was really friendly, helpful, polite and it was lovely to see.

2 de janeiro de 2026
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Resposta da Millets - Bracknell

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Berghaus jacket

Berghaus jacket. I went in between Chrstmas and New Year for a Berghaus jacket combo. I spent a while trying on various sizes and customer service person was super helpful, and helped weigh up options. Item was ordered and arrived a few days later. I have tried on and fits really well.

29 de dezembro de 2025
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Resposta da Millets - Bracknell

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Millets staff are awesome

Jack and Meg were fantastic when I went to buy some shoes, very talkative and welcoming, definitely will come back!

13 de janeiro de 2026
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Resposta da Millets - Bracknell

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Always great

Always had great service here.

6 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Friendly and Helpful Team

Popped in today for some new waterproof walking/trekking shoes. I am a size 13 so hard to find many options (a lot of stores stop at 11 or 12) and Oliver was more than happy to help me identify my options, rather than looking at shoes I couldn't have.

Oliver also identified some products with a heavy sales discount and I was able to grab a few bargains while I was in store.

The rest of the team were all very friendly, even though it was close to closing time I felt no pressure or rush of service.

Would definitely use Millets in Bracknell again.

10 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

The very welcoming I received from Megs…

The very welcoming I received from Megs when I entered the store. She also recognised me as a regular customer.

6 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Amazing experience

Nat was very helpful in answering all my questions about backpacks, and more than happy to assist me with adjustments, which was so helpful. Oliver was so friendly and helpful at checkout too! An absolute pleasure to have visited your store today and pick up some very cheap but reliable gear!

3 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Really great service from Cody

Really great service from Cody. Very knowledgeable and helpful.

Update: One piece of feedback I forgot to mention is that it worked out cheaper for me to buy online using the SAVE15 code. Unfortunately, the team weren’t able to price match in store. It would be great if staff were empowered to honour online promotions, as the current setup encourages customers to buy online rather than support the high street.

2 de janeiro de 2026
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Natalie was very patient when I tried…

Natalie was very patient when I tried on billions of pairs of walking shoes. She offered advice about which shoes to get, and which ones were waterproof.

30 de dezembro de 2025
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Resposta da Millets - Bracknell

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Really great prices and Jack was super…

Really great prices and Jack was super friendly to my pokemon mad son!

28 de dezembro de 2025
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great Service

Served by Oliver and he was most helpful. Lovely experience!

28 de dezembro de 2025
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

First time camping set up

Natalie knew what advice to give me from her own personal experiance for me to complete first time camping set up knowing i was lacking space on my motorbike advised weight tent etc

29 de dezembro de 2025
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Very impressed with the lady helping me…

Very impressed with the lady helping me research jackets today. Natalie was very knowledgeable with respect to the Berghaus jackets I was interests in as well as other brands. I will definitely return and speak with her when I am ready to purchase in the new year.

27 de dezembro de 2025
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logótipo da Millets - Bracknell

Resposta da Millets - Bracknell

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

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