The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Ver mais
A empresa respondeu
Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Ver mais
A empresa respondeu
I was looking for a decent walking boot and Mike at the Brighton Millets really knew his stuff. He provided a customised service asking the right questions to determine my needs and then made some ex... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Brighton
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
Unit 3, Air Street, BN1 3FB, Brighton, Reino Unido
- 01273 964665
5,0
Excelente
302 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Millets - Brighton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Came in with my dogs to buy walking…
Came in with my dogs to buy walking shoes; the selection was very good for a small store and In the end I settled for a pair of rambling boots! I’m no rambler but I can’t wait to wear them out !!
16 de agosto de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent service
I was treated really well, the employees were extremely attentive and helpful. They both showed me where I could get exactly what I wanted and offered me a cheaper option. They were friendly. I would recommend this store to my friends and family.
26 de julho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
always excellent at Brighton Millets!
always excellent at Brighton Millets!
thanks Jason!!
11 de agosto de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful
Came in today to get some last minute bits for a festival, staff were absolutely amazing and super helpful, store manager Nathan was super polite and very professional with a lot knowledge about all the products, would definitely recommend 💪
9 de agosto de 2023
Opinião espontânea
Resposta da Millets - Brighton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Great customer service Alfie and Nathan…
Great customer service Alfie and Nathan were very helpful when looking for a good sleeping mat for festivals. will be returning
1 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Jason from millets Brighton was great
Jason from millets Brighton was great, helped me work out which waterproof was the best for me, great prices too!
4 de agosto de 2023
Opinião espontânea
Resposta da Millets - Brighton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent product
Excellent product, less than half price, very friendly and helpful staff. Thank you.
2 de agosto de 2023
Opinião espontânea
Resposta da Millets - Brighton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Millets Brighton recommended
I bought some new boots in the Brighton Millets shop today. The staff member (Nathan) was friendly and provided very good product advice.
29 de julho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
A Cosy shop tucked away in Brighton
A Cosy shop tucked away in Brighton. Always a good deal and the staff look friendly and busy!
19 de julho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Had a issue with a pair of faulty walking
Had a issue with a pair of walking boots, afer a inspection and adv o only had a bank statemet they mived the earth to assist which resulted in a updale which i was happy to take thanks again nathan and lewis from the brighton store based on this interaction i will be shopping with u for years 😀!!! Pay rises needed
14 de julho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
I wanted to buy a decent pair of…
I wanted to buy a decent pair of walking shoes to get me through the preparation and taking part in a walking marathon. I walked into the Brighton store and was served by a very polite, patient and knowledgeable young man who not only advised me fully on what I should be looking for but took the time and trouble to ensure I had the very best fit. Me and my Merrells walking shoes are best of friends already. 10/10 for everything
4 de julho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Helpful staff who sorted out some…
Helpful staff who sorted out some summer shorts.
3 de julho de 2023
Resposta da Millets - Brighton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great little shop in Brighton …
This was our first time in Millet’s shop in Brighton and we had a very positive shopping experience. The quality of the items sold seems really good and Mike was very friendly and helpful in assisting us to buy trekking shoes for our trip. We will certainly consider going to Millet again if we need to buy other outdoor clothes and equipment.
27 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Nathan in the Brighton shop was…
Nathan in the Brighton shop was extremely charming and helpful. Sorted out replacement of a faulty gas stove for me.
11 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Nathan was a star!
Nathan the store manager was an absolute star, he helped us set up two tents in store to help us decide which to buy! Would 100% recommend.
11 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
The service was amazing and the…
The service was amazing and the knowledge of what kind of walking saddles I needed for my travels was really informative and helpful! I also bought a kayak which was fantastic as we will get such a lot of use out of that this summer. Thank you for such a knowledgeable a lovely experience. Can't recommend this shop and the staff highly enough! X
5 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
I went to buy a tent and some camping…
I went to buy a tent and some camping equipment and as I am a novice and 70 years old I was a bit clueless. Nathan the young man who served me was so helpful and patient, he advised me on the ease of setting up and packing away tents and even sorted out the combination lock I bought.
5 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great Customer Service
Amazing customer service from Finley. He was great at answering questions and guiding me around the store.
5 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Excellent customer service
3 de junho de 2023
Opinião espontânea
Resposta da Millets - Brighton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.