Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
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Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
A empresa respondeu
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Ver mais
A empresa respondeu
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Ver mais
A empresa respondeu
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Reino Unido
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Scott, at the Bury branch, was very helpful, giving useful advice.

Resposta da Millets - Bury
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in for inspection. Scott and Harry were both friendly and professional in their dealing with me. The faulty boots were duly inspected and like for like replacements were happily issued from stock. This validated both my faith in Scarpa's warranty and in Millets attitude to customer assistance. Thank you both.

Resposta da Millets - Bury
Was in fillets in bury, and needed advise on footwear.
Spoke to Ri, who was absolutely brilliant.
Many thanks

Resposta da Millets - Bury
Served by Callum in Bury store.
Helpful and responsive with a good selection.
Happy customer.

Resposta da Millets - Bury
Great service, Ri and Chloe were super friendly and knowledgeable, made sure I got the right pair of boots for me. Thank you !

Resposta da Millets - Bury
I came looking for a winter coat & asked Ri for help & she did help. I did purchase a coat in my price range.
Ri was very friendly & polite

Resposta da Millets - Bury
I came into exchange a coat, the refund process was simple, Harry helped me out again, he's a star.

Resposta da Millets - Bury
Came into millets looking for a new pair of walking boots. Harry offered me great service, he wasn’t too pushy and recommended me a great pair of boots. I will definitely be coming back!

Resposta da Millets - Bury
Harry @ Bury store was very helpful- a great balance between not overbearing and providing helpful advice.

Resposta da Millets - Bury
Always great service, very knowledgeable and friendly

Resposta da Millets - Bury
I've order online which was simple to use. Fast delivery too. I've even been into their shops. Very helpful and very friendly staff. Definitely recommend this company

Resposta da Millets - Bury
Great service by Callum at Bury 1184 and the other staff too. Very friendly and helpful and gave good advice on products. Thanks!

Resposta da Millets - Bury
The young man (Callum at the Wood fields Store) was very helpful and polite. The walking boots I bought were a replacement for a matching pair which I have walked the tread off so I knew I didn't really need to try them on. He explained that if I hadn't worn them outdoors and the tags were still attached I could return them for a different size or have a refund

Resposta da Millets - Bury
ordered next day delivery it arrived 5 days later. Then must of been as some sort of apology, they sent me a £75 off a wine bundle voucher, bare in mind in just 16years old😂

Resposta da Millets - Bury
Callum at Bury 1184 branch of Millets was very professional & helpful.
Millets offers & sales are better than any other camping places.
It would be good to put a "until date" on the offers/sale items though.
Thanks guy's.

Resposta da Millets - Bury
Travelled from Warrington to visit this store on the 9th August after buying a pair of Brasher boots online which were faulty. I was served by Callum and Scott who were very attentive, and dealt with this problem immediately with no trouble. Positive attitudes, friendly and offered further recommendations for things in the store. Best customer service I’ve had in a long time!!

Resposta da Millets - Bury
Went in to buy some walking shoes. Good selection, was able to find just the right pair. There was a sale on, so price was very good and the quality is excellent. Due to the sale was also was able to pick an OS map, which was a bonus. Emily and Callum who were serving were very pleasant and were able to quickly find the right size of shoe I was looking for. Excellent.

Resposta da Millets - Bury
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers !! Thank you Scott PS We went into millets because they had dog biscuits and water available, The competition two shops down wouldn’t let the dog in.

Resposta da Millets - Bury
Excellent and very friendly service from Callum in Bury today. Great shop

Resposta da Millets - Bury
Excellent Service from Callum at Bury Store (1184), Really helpful and a credit to Millets - Thank You

Resposta da Millets - Bury
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