I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Ver mais
A empresa respondeu
Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.
A empresa respondeu
Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Ver mais
A empresa respondeu
The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Ver mais
A empresa respondeu
Escrito pela empresa
17/18 High Street, SN15 3ER, Chippenham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was served by Doug this morning who was very helpful and knowledgeable in giving me advice on what jacket would be the most suitable for me and for my pocket. Just so lovely to have old fashioned service with a smile. Will return to Millets soon.

Resposta da Millets - Chippenham
We visited the store last week to replace my daughter’s walking boots ready for her DofE. Doug couldn’t have been more helpful and gave friendly and helpful advice. We had purchased most of the rest of her kit in Go Outdoors but the service there was not a patch on the Chippenham Millets. We’ll be back for sure!

Resposta da Millets - Chippenham
Great service from one the last remaining proper high street shops staffed by people who make it a pleasure to visit. Well done Vicki!

Resposta da Millets - Chippenham
Vicki was very helpful and very knowledgeable about the footwear. Had to take some walking shoes back because they slightly tight but she was extremely helpful and made sure that I got the right pair.
Definitely recommend.

Resposta da Millets - Chippenham
Served by Doug who was super helpful, friendly and welcoming. Always find the Chippenham store staff extremely helpful, a good selection of stock. I’ve purchased many items there & hope to continue to do so ;)

Resposta da Millets - Chippenham
Went into store today to get Daughters equipment & clothing for DofE found staff to be very helpful & knowledgeable even to upsizing the jacket to enable layers underneath & rucksack with rain cover to keep everything dry.
Thankyou for all your help today Vicki

Resposta da Millets - Chippenham
Served by Doug today who was extremely friendly and informative. I hope millets recognise the value of this store.

Resposta da Millets - Chippenham
Excellent service finding Dofe items for my son.

Resposta da Millets - Chippenham
Went into Chippenham store today and asked about specific items that we wanted.
The person that served us helped us by going to find the items but the customer service I received made me feel unwelcome and as though I was a nuisance, despite me making two purchases.
The last thing that was said to me as I left was ‘Are you going now?’ with a faux laugh which was a microaggression. Needless to say, Millets are not the only stockists that sold what we needed and I won’t be going back.

Resposta da Millets - Chippenham
The team at Chippenham Millets are all very lovely. I had Jim help me today with selecting some walking boots. He helped me understand the different treads and what terrains they are good for so I was able to choose 3 pairs to try on. I took my time to try them on and Jim was attentive the whole way. Very happy with my purchase because they are good quality shoes at a very good price! I love this store and will go back for clothing too

Resposta da Millets - Chippenham
Vicki was very helpful and knowledgeable.
Thank you

Resposta da Millets - Chippenham
Doug was very helpful, i hope this shop stays in Chippenham, products are excellent

Resposta da Millets - Chippenham
Doug took the time to help us find exactly what we were looking for - very helpful

Resposta da Millets - Chippenham
Good choice of products. Excellent service

Resposta da Millets - Chippenham
What a great bloke Doug is! Helped my son find his first pair of decent walking shoes for a Cubs hike. Great asset and a great shop.

Resposta da Millets - Chippenham
Called in to the Chippenham store today on a whim. Looked at walking boots/shoes. Didn't find anything comfortable in my 'budget' but so glad Denise mentioned that a Merrell boot could change my mind as it would likely be a perfect fit for me ..... 2 minutes later and I was sold. Definitely worth the bit extra (with my Blue Light Card discount) and so pleased I listened to that wise advice !

Resposta da Millets - Chippenham
I was served by Doug yesterday who was lovely, a credit to your store. He was friendly, knowledgeable and took on-board everything I had to say about what the product had to be. I would definitely visit this store again and recommend it due to my experience with Doug

Resposta da Millets - Chippenham
I was served by Mark today in purchasing a new pair of walking boots, he was knowledgeable and patient with my requests,
This type of service you will not find buying from the convenient internet.
A personal touch.
Thank you

Resposta da Millets - Chippenham
Great customer service - knowledgeable staff and very helpful. Guy who served me was very pleasant and polite. Have bought from this store before and always find what I want

Resposta da Millets - Chippenham
Fantastic service from Doug , such a wonderful shop 😊

Resposta da Millets - Chippenham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.