Millets - Chippenham Opiniões 

975
TrustScore: 5 em 5

4,9

17/18 High Street, SN15 3ER Chippenham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.

A empresa respondeu

Classificada 5 em 5 estrelas

Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Chippenham

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 17/18 High Street, SN15 3ER, Chippenham, Reino Unido

  • 01249 472533

4,9

Excelente

TrustScore: 5 em 5

975 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(975)

5156 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service at Millets Chippenham

Was served by Doug this morning who was very helpful and knowledgeable in giving me advice on what jacket would be the most suitable for me and for my pocket. Just so lovely to have old fashioned service with a smile. Will return to Millets soon.

15 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service

We visited the store last week to replace my daughter’s walking boots ready for her DofE. Doug couldn’t have been more helpful and gave friendly and helpful advice. We had purchased most of the rest of her kit in Go Outdoors but the service there was not a patch on the Chippenham Millets. We’ll be back for sure!

9 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service from a proper high street shop.

Great service from one the last remaining proper high street shops staffed by people who make it a pleasure to visit. Well done Vicki!

9 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Exchange footwear

Vicki was very helpful and very knowledgeable about the footwear. Had to take some walking shoes back because they slightly tight but she was extremely helpful and made sure that I got the right pair.
Definitely recommend.

9 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Served by Doug who was super helpful

Served by Doug who was super helpful, friendly and welcoming. Always find the Chippenham store staff extremely helpful, a good selection of stock. I’ve purchased many items there & hope to continue to do so ;)

9 de abril de 2026
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logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

DofE

Went into store today to get Daughters equipment & clothing for DofE found staff to be very helpful & knowledgeable even to upsizing the jacket to enable layers underneath & rucksack with rain cover to keep everything dry.
Thankyou for all your help today Vicki

9 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Served by Doug today who was extremely…

Served by Doug today who was extremely friendly and informative. I hope millets recognise the value of this store.

8 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service finding Dofe items…

Excellent service finding Dofe items for my son.

5 de abril de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Classificada 3 em 5 estrelas

Appalling staff attitude

Went into Chippenham store today and asked about specific items that we wanted.

The person that served us helped us by going to find the items but the customer service I received made me feel unwelcome and as though I was a nuisance, despite me making two purchases.

The last thing that was said to me as I left was ‘Are you going now?’ with a faux laugh which was a microaggression. Needless to say, Millets are not the only stockists that sold what we needed and I won’t be going back.

3 de abril de 2026
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logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

The team at Chippenham Millets are all…

The team at Chippenham Millets are all very lovely. I had Jim help me today with selecting some walking boots. He helped me understand the different treads and what terrains they are good for so I was able to choose 3 pairs to try on. I took my time to try them on and Jim was attentive the whole way. Very happy with my purchase because they are good quality shoes at a very good price! I love this store and will go back for clothing too

17 de março de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Vicki was very helpful and…

Vicki was very helpful and knowledgeable.
Thank you

13 de março de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Doug was very helpful

Doug was very helpful, i hope this shop stays in Chippenham, products are excellent

11 de março de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Don took the time to help us find…

Doug took the time to help us find exactly what we were looking for - very helpful

25 de fevereiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Good choice of products

Good choice of products. Excellent service

23 de fevereiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

What a great bloke Doug is

What a great bloke Doug is! Helped my son find his first pair of decent walking shoes for a Cubs hike. Great asset and a great shop.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Classificada 5 em 5 estrelas

Wise advice !

Called in to the Chippenham store today on a whim. Looked at walking boots/shoes. Didn't find anything comfortable in my 'budget' but so glad Denise mentioned that a Merrell boot could change my mind as it would likely be a perfect fit for me ..... 2 minutes later and I was sold. Definitely worth the bit extra (with my Blue Light Card discount) and so pleased I listened to that wise advice !

5 de fevereiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Classificada 5 em 5 estrelas

Doug was amazing

I was served by Doug yesterday who was lovely, a credit to your store. He was friendly, knowledgeable and took on-board everything I had to say about what the product had to be. I would definitely visit this store again and recommend it due to my experience with Doug

4 de fevereiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I was served by Mark today in…

I was served by Mark today in purchasing a new pair of walking boots, he was knowledgeable and patient with my requests,
This type of service you will not find buying from the convenient internet.
A personal touch.
Thank you

31 de janeiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service - knowledgeable staff and very helpful. Guy who served me was very pleasant and polite. Have bought from this store before and always find what I want

15 de janeiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service from Doug

Fantastic service from Doug , such a wonderful shop 😊

14 de janeiro de 2026
Opinião espontânea
logótipo da Millets - Chippenham

Resposta da Millets - Chippenham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

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