Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x
A empresa respondeu
I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Ver mais
A empresa respondeu
Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Colchester
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
17-18 High Street, CO1 1DB, Colchester, Reino Unido
- 01206 574615
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent and very friendly service…
Excellent and very friendly service from Vic and Lee.
1 de novembro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I was greeted by Belinda & Sophie
I was greeted by Belinda & Sophie ! Amazing people , helped so much and just made everything so easy ! I highly highly recommend using millets, Colchester for all your hiking needs ! :)
28 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Helpful and informative
Lee was really helpful in finding what I needed. He was pleasant, not pushy, but I still managed to find myself adding to the original order from the suggestions he made. Shopping is always more enjoyable when you get to speak to a real person. First time in a very long while, but I might return a bit sooner next time.
27 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
I purchased a Berghaus beanie
I purchased a Berghaus beanie. The price was much cheaper than I expected. Lee was friendly, helpful and the service was great.
27 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service from Rob and Gareth…
Excellent service from Rob and Gareth when trying on walking shoes. Friendly and helpful without being pushy.
26 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great shoes at good price
Great shoes at good price. Lee was very helpful, even apologising for my mistake. He explained all product features and I bought three more items as he politely described them, lovely, funny guy! Thank you Lee.
24 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service today from Mandy.
Great service today from Mandy.
Allways a pleasure to shop in Millets at Colchester
24 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Resposta da Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great experience.
We went to millets in colchester to purchase some gifts for our family for the festival season. We were assisted by Mandy, she was very helpful and very professional plus point she introduced to us about the armed forces discount. We hope to visit you soon in the future.
11 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Lee from the Colchester branch was very…
Lee from the Colchester branch was very helpful and polite during our visit to store today. We Felt comfortable asking him questions and his advice assisted us in our decisions. Thanks Lee, I love my new walking boots.
20 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
I found a pair of boots on the Millets…
I found a pair of boots on the Millets website but wanted to try them on before buying them. I phoned the store and spoke to a very helpful lady. She checked the stock while I waited and put a pair aside for me to collect. I called into the shop the next day (20/10/24) and was served by Lee, another very helpful and engaging member of staff. A very pleasant experience.
20 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Rob gave me excellent advice on…
Rob gave me excellent advice on choosing a new pair of walking boots.
19 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Belinda, I love you!
I was in millets with my friend a couple of days ago and we were served by a lovely woman, Belinda. She was so lovely and welcoming as well as extremely helpful. I’ve never had such a great experience in a shop before. She was easy to talk to and a great conversationalist, as if id know her for years!! (She also fought off a bear in the shop just so we could make our purchase, top notch service if you ask me!)
8 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Helpful advice from Rob on 28/09/24
Helpful advice from Rob on 28/09/24. I was looking for waterproof trousers. They are great
28 de setembro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thank you Very much Sophie for you are…
Thank you Very much Sophie for you are managing system is very nice I'm very appreciate.
14 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Very helpful assistance from Sophie in…
Very helpful assistance from Sophie in Colchester. Thanks.
12 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Friendly service
Fast, efficient and friendly service from Lee today. He was very helpful and cheerful. Thanks very much
11 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
See Rob…. He’s a great Tents guy !
Friendly and helpful people t ok do business with in Colchester , a shout out to Rob , we bought a camp chair there , and go back to browse for other things …. Thanks so much guys
25 de agosto de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Millets Customer Care Team
Lee is really great
Lee is really great. Thanks for providing quality stuff.
6 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
5 stars
My fav shop in town. Staff’s customer service 5 stars. Thank you Vic and Sophie for today!
4 de outubro de 2024
Opinião espontânea
Resposta da Millets - Colchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
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