Millets - Darlington Opiniões 

749
TrustScore: 5 em 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic staff. Very friendly and knowledgeable. Sorted out my exchange without any issues and helped me pick a different product. I left feeling very pleased and thankful

A empresa respondeu

Classificada 5 em 5 estrelas

Love this shop. Staff always are always friendly and helpful. Shop has a great selection of outdoor gear in including tent pegs and tarps. Recently bought the Icarus 500 and staff brought it to my car... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I went in to try on a specific pair of hiking boots I'd seen online, as the Peter Storm boots is bought previously had been discontinued. Unfortunately, the boots I tried on were... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Darlington

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

749 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(749)

5752 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sam and Jennii were amazing

Sam and Jennii were incredibly helpful with helping me find the right pair of walking shoes. They offered really helpful advice and made sure I left as a happy customer!

4 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service!

The customer service I received at Millets in Darlington was the best Iv ever had. A member of staff spent an hour with me helping find the correct insoles for my hiking boots. She was very knowledgeable and nothing was a problem to her. She couldn’t have done more. And better still I was given a 20% discount. ⭐️⭐️⭐️⭐️⭐️⭐️

2 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Accessible

Access ramp put out for me, although I did have to tell them how to use it. It was left out so I could exit without calling staff to release me. Thank you

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was looking for a new pair of…

I was looking for a new pair of walking/approach shoes. Found several I liked. Darren the assistant was extremely helpful and polite despite having to scurry backwards and forwards to the stock room. Very very helpful, a credit to Millets!
I did finally decide on a pair!

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Visited your store yesterday

Visited your store yesterday, my husband and myself were looking at jackets and there wasn’t sizes available, the young man working in the store ordered them online for us to be delivered to our home no delivery to pay and they have arrived today , we couldn’t be happier 5⭐️rating

21 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly, helpful staff. Good stock

Friendly but not overbearing staff, plenty of stock. Was served by Jamie who was very helpful.

13 de dezembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Highly recommended

Staff friendly and helpful. Item bought excellent quality.

22 de novembro de 2024
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

A well-stocked shop with helpful assistants

A well-stocked shop with a good range of products and sizes.
We were looking to buy new walking shoes. The assistant, Jennii, was full of good advice and brand knowledge. She was helpful but in no way pushy.
We bought a pair each. Great, friendly service by Jennii and Gary.

26 de outubro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

A big thank you to Sam who went out of…

A big thank you to Sam who went out of his way to find something in the stockroom that I wanted.

20 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Good deals and great service

Good deals on boots in the Black Friday offers, and great service from Andy - very helpful and knowledgeable.

15 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Always helpful and friendly staff at…

Always helpful and friendly staff at this branch

16 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Classificada 5 em 5 estrelas
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Found the staff were very helpful in…

Found the staff were very helpful in helping me try on a pair of leg gaiters.
Also a demonstration on how to wear a neck gaiter, proved to be very helpful as I realised I had not been wearing it correctly!

13 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Millets Darlington

Wish there was more stars to give x excellent customer service x very knowledgeable and nothing was too much trouble x the staff are amazing x
Thank you

1 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service, great staff and good deals in Black Friday sale

Went into Darlington branch today looking for a new pack. The guy working today was excellent. He was just the right amount of helpful! What I mean is he had great product knowledge and clearly has a passion for the outdoors, he helped me try on an appropriate pack, made sure it fit correctly, explained about brand specifics and guarantees etc.
I often find that a lot of people who work in these outdoor shops assume you don’t know anything and spend a lot of time explaining basic things which just wastes time and I often lose the will to live and walk out. This guy took time to listen, it’s a shame I never got his name because he deserves recognition.

12 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

The item I wanted was out of stock,the…

The item I wanted was out of stock,the man who served me offered to order it from store and have it delivered to my home address he was very helpful and polite.great all round service

11 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Went in to the store and andy helped me…

Went in to the store and andy helped me get some shoes what a happy and lovely man . Thanks for making me feel very welcome.

9 de novembro de 2024
Opinião espontânea
logótipo da Millets - Darlington

Resposta da Millets - Darlington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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