Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Ver mais
A empresa respondeu
Eastbourne Branch Mon 16SEP24 15:06 In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925 For Delivery Receipt: Order Number: 360130925 Assistant Henry Mason :- Henry helped by explaining the i... Ver mais
A empresa respondeu
Alison was amazing today with my son, she made great recommendations. She let us take our time in trying on the shoes and she gave lots of explanations for each types of boot/shoe. Very patient, kind... Ver mais
A empresa respondeu
Having severe osteoarthritis in my big toe joints I needed to replace my walking boots with something wider fitting and more comfortable to walk my dog in the forest. Lauren was so helpful and pat... Ver mais
A empresa respondeu
Escrito pela empresa
146/148 Terminus Road, BN21 3AN, Eeastbourne, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went to the Eastbourne branch today. A very pleasant young man called Henry helped me with with all my queries, and even carried the things I purchased to my car. He was very knowledgeable about the products and was very attentive. Full praise to him he was a superstar. Thanks Henry you will go a long way in this world...if I was your mum I'd be superproud of you. Thanks for everything

Resposta da Millets - Eastbourne
We had the most helpful young man
Nothing was too much trouble and he helped me buy a tent and walking boots
His name was Henry

Resposta da Millets - Eastbourne
Came into Eastbourne branch looking for a large rucksack for my child. Very helpful member of staff approached us and offered to fit the bag to my child. And showed them how to use it. Went above and beyond to help me with my other objects we needed for our girl guides camp. Thanks!

Resposta da Millets - Eastbourne
Thank you to Phil, who fitted my twin girls with rucksacks for their girl guide trip. He was knowledgeable, helpful and friendly and would highly recommend.

Resposta da Millets - Eastbourne
I recently visited millets for some advice and equipment for climb the 3 peak challenge, Phil’s knowledge and guidance was amazing. He explained everything to me so well and honestly went above and beyond to help me. I left the shop with everything I needed and honestly stunned on how helpful and genuine Phil is

Resposta da Millets - Eastbourne
The guy (mature) Henry/Phil on the shoe section was very knowledgeable. If it wasn't for him I would have bought the wrong size hiking boot (I've been buying the wrong size for years!). Also, after years of doing it wrong I now know how to lace them up properly.

Resposta da Millets - Eastbourne
Really knowledgeable, friendly and helpful staff.

Resposta da Millets - Eastbourne
Had to replace my much-loved hiking boots 🥾 (last month but then went on holiday!) Full of praise for the great customer service- Phil got me sorted! Boots did me proud on holiday! HUGE thanks, highly recommend!

Resposta da Millets - Eastbourne
Bought some great shoes thanks to some great advice and expertise from Phil, very good customer service both he and his assistant were very helpful, will definitely shop there again for my outdoor stuff

Resposta da Millets - Eastbourne
Phil from Millets was great. Helped us with the right tent for our family biking trip - not the easiest advice to give. Cheers Phil!!!!!

Resposta da Millets - Eastbourne
Went in looking for a pair of shoes. Was served by Phil, he was very helpful and knowledgeable in what was best for my foot shape and desired shoe purpose. Very happy customer. Brilliant customer service.

Resposta da Millets - Eastbourne
Harry from Hastings at Eastbourne store very helpful gave me excellent advice very polite wish there more people like him

Resposta da Millets - Eastbourne
I was served by a very helpful assistant called Harry. He found a most comfortable pair of walking shoes for me. The price was right and he also gave me discount for my Outdoor membership which was a nice surprise. He is good at engaging with customers and took an interest in what sort of walking the boots would be used for. I left the shop feeling very happy with my purchase.

Resposta da Millets - Eastbourne
Staff were helpful with holding on to the 6 man tent for us till we were ready to collect.
Helpful and knowledgeable on products

Resposta da Millets - Eastbourne
I came in looking for some new hiking boots and I had a really good experience with Phil - he measured my feet, took the time to chat about how I'd be using the boots, made some suggestions (both higher and lower priced boots) and explained the different fits and uses with no pressure to buy any of them. I did end up buying a pair that I am very happy with. A really helpful and friendly interaction. Thank you!

Resposta da Millets - Eastbourne
Assistant was very helpful, friendly and polite.

Resposta da Millets - Eastbourne
Phil was amazing. Very knowledgable and directed both my husband and I to the purchase of 2 pairs hiking boots.
Thank you.

Resposta da Millets - Eastbourne
Phil is a star. I had to get a present for my husband and Phil suggested a few things which worked out better than expected. Thank you for your help

Resposta da Millets - Eastbourne
Really helpful advice from Phil, who made sure I bought the correct fitting walking boots and rucksack. Excellent service.

Resposta da Millets - Eastbourne
Just wanted to acknowledge that the customer service received from Phil at your Eastbourne branch was exceptional.

Resposta da Millets - Eastbourne
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