Love visiting this store great staff especially summer who is very helpful and helps you get the right gear for what u need, and I usually end up buying extra things I don’t go in for 🤣
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Having purchased walking boots (Merrell) from Millets 4 years ago, today noticed new offers in window so looked for new pair. Assistant Maiya was exceptionally patient and helpful, managing to find ha... Ver mais
A empresa respondeu
Such a shame the store is closing :-( Summer is always extremely helpful and we always receive great customer service. It’s been my go to shop for my scouting and camping gear for some time so will re... Ver mais
A empresa respondeu
I went in close to the end of the day however I was allowed to try on a pair of trousers which I bought and Summer the assistant was so friendly, courteous and helpful. No rushing, being pushy or he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Eastleigh
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
15/17 Market Street, SO50 5RH, Eastleigh, Reino Unido
- 02380 018253
4,9
Excelente
404 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Summer was really friendly and…
Summer was really friendly and welcoming. Fabulous service!
20 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent Customer Service by Graham
Excellent Customer Service by Graham, I may have been returning an item bought from Blacks online, but he was very helpful and patient as he had to use a system in the back office…..
I ended up browsing and bought a light in store
14 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Very good service
Graham was very helpful, good levels of stock
19 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Lightweight boots
I bought a pair of women's HI TEC lightweight boots.
There were plenty to choose from and all at good prices.
I tried different makes but found these the best for me, replacing a pair of similar HI TEC boots I have had for several years.
Ideal for the summer mohts and drier weather.
Altogether a successful purchase.
I was served by Zac who was pleasant and helpful
12 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Good service at Esstleigh
Colleague ‘Summer’ at Eastleigh was helpful and cheerful.
5 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Jess was very helpful
4 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful
Very helpful. Good value. Graham did all he could to advise and help. You don't get that on the internet.
1 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Served by Summer
Served by Summer, she is very helpful and patient. My English not good, but she help me with patient.
1 de setembro de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Served by Jess who was very helpful
Served by Jess who was very helpful, efficient and pleasant. I wish all people working in retail were as good as her.
She gave me full attention, wasn't pushy at all,happy to find the right shoes for what I wanted.
29 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Zac served me at the Eastleigh store…
Zac served me at the Eastleigh store and was really helpful and chatty and personable.
I bought a pair of Rivelin Brown walking boots after some good advice on 2 pairs I was choosing between. Excellent customer service thank you Zac.
23 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Graham
Graham in the Eastleigh store was fantastic. He helped me with sizes for a coat for my daughter and even showed me how to get it back in the bag. He even said if it was too small that I could phone to sort out a size 10.
Very kind and helpful.
24 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Nice shop
Our local millets (Orpington) shut many years ago so we had a good look round. The lad working there was very helpful and pleasant.
21 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service
We went in looking for a nice sleeping bag for an upcoming trip. We were kindly greeted by two helpful members of staff at around 4. Very nice experience because of them and their advice!
21 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service
My husband were looking for trainers in a large size and were surprised how much choice was offered as this has not always been his experience. We were served by Zac who couldn't have been more helpful. He checked which shoes were available and after my husband had tried on and decided which pair he wanted Zac suggested they were worn around the house initially to make sure they were comfortable.
21 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent customer service from all the…
Excellent customer service from all the staff but particularly Zac who went out of his way to find a product for me (spare tent pole).
31 de julho de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great Service
Excellent help from Summer, Adam and Graham buying three pairs of footwear (adult and child) this week.
9 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Summer was great
Summer was great, very helpful and good knowledge of products
8 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
GOOD QUALITY ITEMS AND VERY GOOD SERVICE
7 de agosto de 2023
Resposta da Millets - Eastleigh
Good morning Clive,
Thanks for the wonderful review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Jason,
Millets Online Reviews Team.
Nothing was too much trouble
Nothing was too much trouble for Graham & Adam. So helpful, excellent service, went in to buy 1 pair of shoes and came out with 3 pairs.
4 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I went in looking for a beanie hat for…
I went in looking for a beanie hat for a gift. Summer was amazing and did not hesitate in going up to the stock room to get some for me to pick from.
She was very friendly and actually looked like she enjoyed her job.
Thank you summer, you made my day
2 de agosto de 2023
Opinião espontânea
Resposta da Millets - Eastleigh
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.