Millets - Hastings Opiniões 

1049
TrustScore: 5 em 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Friendly efficient staff thank you Ethan & Phil. I bought shoes, Phil has a background in shoe retail and is very knowledgeable, it’s becoming unusual to find someone who can fit shoes properly so I w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Me and my children came into the store looking for a rain coat for my Autistic son who has sensory issues with clothing and two staff members Lewis and Phil were absolutely amazing, they went above... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ethan was knowledgeable and helpful when I asked to try on some walking boots. He asked about the type of terrain i would need them for and how often I would wear them before explaining the main fea... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Hastings

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 12/13 York Building, TN34 1NN, Hastings, Reino Unido

  • 01424 233589

5,0

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1049)

5780 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic experience from a great team...

After buying a pair of Merrell walking shoes, I decided to exchange them. Before I wore them, I went back to the store, where Lucy and Phil were incredibly helpful and guided me in picking out a different pair. The Hastings branch is lucky to have such friendly and professional staff. Thank you, team Hastings!

27 de novembro de 2025
Opinião espontânea
logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great store

Offer on for £39 Millets brand leather hiking boots and a very helpful knowledgeable guy Phil, helped me try them on, gave advice, took time to get everything just right. Great product, great service 😀

6 de dezembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Friendly and helpful staff member

Catherine was very helpful and informative about the walking boots I was buying

5 de dezembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Incredible experience - well done Phil!

I went into Millets to find my partner some hiking boots. Phil quickly came over to assist. He was very knowledgeable and talked me through lots of different options that would be ideal for my partner. I was in awe of his genuine passion, kindness and extensive product knowledge. I really trusted and valued his opinion. I got the perfect boots and even some socks too. Phil made my experience in Millets easy and enjoyable. What a lovely man and incredible representative of your brand. He really made me smile and I will definitely be coming back. Phil needs a raise!

2 de dezembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Classificada 5 em 5 estrelas

Absolutely amazing service from Phil…

Absolutely amazing service from Phil who helped advise and ensured that the boots fitted correctly. Lots of advice for Duke of Edinburgh. Just perfect personal friendly service, thank you very much.

1 de dezembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Phil provided excellent customer…

Phil provided excellent customer service and is very knowledeable about hiking boots. Thank you very much! The Brasher pair I got are perfect! They feel very comfy and we went through muddy terrain on the weekend in the forest. My feet stayed nice and warm. Also the socks he recommended are great too! If you need advice - ask Phil!

28 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Classificada 5 em 5 estrelas

Amazing experience

I can truly say that we had an amazing shopping experience today at the Hastings branch. Ethan was truly awesome! He was our main point of contact but We were also assisted by Richard and Sophie.
Ethan asked about what we had planned (Norway in January) and then gave advice that totally made sense.
At no point did we feel rushed or upsold.
This team are why we decided to get everything we needed from the retail outlet and the one item not available there was ordered from the Millets website.
I hope the team see this review so they get the recognition they deserve as true assets to Millets.
Thank you again
David and Emma

30 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Harry.

I visited the Hastings shop with my husband who was served by Harry. We needed advice on the walking shoes and Harry was helpful, informative and friendly, finding my husband the perfect shoe for his requirements. Thanks Harry.

22 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Extremely happy with my visit today

Extremely happy with my visit today, served by Harry who proactively approached me while I was looking at jackets. He was lovely and chatty and sorted out the changing room for me. He also mentioned Berghaus lifetime guarantee, which i want aware of. Thank you very much, Harry

26 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Extremely happy with our visit today

Extremely happy with our visit today, served by Harry who proactively approached us while we were considering footwear for an upcoming trip. He was knowledgeable, helpful and relaxed, which led us to purchasing more than planned without feeling pressured. It was a great shop experience, very refreshing to be served by someone who clearly loves (and is very good at) their job and the products they sell. Thanks again Harry! 😊

23 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Helpful and knowledgeable

Phil was so welcoming. He has a great knowledge of the products and is able to offer helpful advice based on his own experience of using the products.

20 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent 1:1 customer care.

Excellent 1:1 customer care.

21 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Went to buy walking boots for my…

Went to buy walking boots for my mother. We were served by Phil who couldn’t have been more helpful and knowledgeable in advising us which boots would be the best choice for her.

21 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Harry and Phil were extremely helpful…

Harry and Phil were extremely helpful with my walking boot purchase.
Phil’s knowledge and guidance is exceptional. He pointed me in the direction of the walking boot that was exactly right for my size and shape of foot and for the type of walking I will be doing. I’m glad he was there as my original choice was inappropriate and would have let to discomfort.

20 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Served by Phil this morning who was…

Served by Phil this morning who was very helpful and prompt. Very knowledgeable. Managing to successfully assist myself and another customer at one.

In and out with a new pair of shoes, very happy. The kind of experience that makes you value the high street.

Well done Millets.

21 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Phil’s knowledge was first class and he…

Phil’s knowledge was first class and he understood my correct sizing and style of walking boot. The recommendation to try the boot at home for an hour worked as I needed to go back due to my foot expanding at home. Merrels are a great brand for wide feet, great old school service that went a long way.

18 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Went into millets with my elderly…

Went into millets with my elderly mother for her to buy Christmas presents, we was served by Phil who was so pleasant and helpful.

18 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Amazing and knowledgeable advice and…

Amazing and knowledgeable advice and service for my daughters DofE kit.

24 de outubro de 2025
Opinião espontânea
logótipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent Customer Service

Always receive a friendly greeting when we enter. The staff are always polite, helpful and have knowledge of the products they sell. The shop floor is tidy and clean.

15 de novembro de 2025
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logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Harry very helpful

Harry very helpful, efficient and friendly.

13 de novembro de 2025
Opinião espontânea
logótipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

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