Millets - Hemel Hempstead Opiniões 

557
TrustScore: 5 em 5

4,9

185 Marlowes Shopping Centre, HP1 1BB Hemel Hempstead, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Hemel Hempstead

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Reino Unido

  • 01442 500634

4,9

Excelente

TrustScore: 5 em 5

557 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(557)

5780 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Vicki was pleasant and assisted myself…

Vicki was pleasant and assisted myself in obtaining the goods that I needed. My experience from walking through the door to exit was an enjoyable experience

24 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Meg was not only knowledgeable

Meg was not only knowledgeable, she was very friendly and helpful in assisting my son in selecting the kit he needed for the Gold Dof E expedition.

She was very patient in guiding him and offering advice on the appropriate clothing.

Meg certainly displayed the values and behaviours expected of a Millets employee.

Well done Meg

24 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service from a happy knowledgeable colleague

22 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always. staff very helpful and polite

23 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

Meg, the shop assistant, was really friendly and knowledgeable. Great service and advice as I tried on mamy different brands to get the right fit.

23 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Excellent service again from Sam today

Excellent service again from Sam today. Last minute purchases for the Camino de Santiago de Compostela hike included a packable Peter Storm mustard waterproof and 100% cotton tops.

22 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Enthusiastic & helpful staff

Very accommodating and enthusiastic staff, especially Sam who was particularly helpful on my visit. Will definitely continue my custom with them.

22 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great service from Sam

Great service from Sam. Polite, knowledgeable & very helpful. Excellent shopping experience. 👍🏼

22 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience at the Hemel Hempstead store. Steven was extremely helpful and knowledgeable. Will definitely use this store again.

20 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I purchased an airbed for my son to…

I purchased an airbed for my son to stay over and staff were more than helpful helping me to choose which airbed was best. It stayed up all night and my son was pleased with it.

19 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Sam was very helpful & knowledgeable

Sam was very helpful & knowledgeable. Great customer service

21 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Martin and Sam from the Hemel Hempstead deserve a medal

Martin and Sam from the Hemel Hempstead store went out of their way to look for and find a jacket which was originally out of stock, but came in on the delivery that day. Sam came up to me with the jacket as soon as I walked in. Brilliant service and a pleasure to have such can do attitude.

20 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I bought a Technicals Tibet 65+…

I bought a Technicals Tibet 65+ rucksack from your Hemel Hempstead branch of Millets around lunchtime today, Thursday 20th April 2023, I was overwhelmed with not only the professional manner of the 3 staff I met and who helped me, they made me smile ever so much, I was buzzing on my medical treatment so I was probably quite a shock, I was made to feel ever so welcome and put at ease, we chatted about things I like to do with the outdoors being an ex British soldier, I got great advice about what I have plans for as an artist who likes to combine my artistic talents to enjoying the great outdoors, I will most definitely be coming back to the store to see Ste and Sam who dealt with me at the till, staff like them are a real asset to a company such as Millets, I will also be recommending the store to my ex military friends and civilian friends alike, I can't thank you enough, yours thankfully David Slater.

20 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

Exceptional staff

Exceptional in store service from Paul and team, very helpful, friendly and patient, all ways like to try on shoes before I buy great little shop.

19 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

The best staff and store

Staple store if any high street, so glad it’s still trading
Popped in to make a purchase and the staff member Steven was incredibly helpful, knowledgeable, professional and helped me make the perfect purchase
Steven is the true jewel in the crown of a fantastic Millets store
I will be back 😊👍👌🏻

18 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

Speedy delivery

Visited the Hemel branch and they had run out of the sleeping bag I wanted. Sam placed an order for me to be delivered to my home. To my delight it was delivered the next day (Saturday) so I’m delighted. Thank you!

14 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Great returns service

Struggling with variations in the footwear manufacturers sizes I was in danger of setting off on holiday without a suitable pair of walking shoes.
In the Millets' store a size 10 in my chosen shoe was too big and they didn't have a 9 in stock, (no half sizes).
So ordered a size 9 on line from Blacks. When it arrived it was too small. Took the shoes back to Millets who sorted out an alternative shoe from their stock which fitted; same manufacturer, different model but all good and fit for purpose.
They also sorted out all the payment and refund issues there and then, so the following day I went on holiday with my new shoes and no lingering payment hassles.
A big thank you to Martin and his team at Millets Hemel Hempstead for the friendly service and for sorting this out so efficiently.

12 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Young Sam always greets me when i walk…

Young Sam always greets me when i walk into her shop. She always offers her help in finding the item or items i want. My favorite shop in Hemel.

17 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Exceptional service as always

Exceptional service as always from the staff in Hemel. Always informed about the offers and advice given on all products to a high standard

14 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Sam and Joel always provide really…

Sam and Joel always provide really great help. I bought a bunch of Berghaus water proofs for my team at work a few months back. Good advice on the brand and my price point. They still work great despite being worn daily.

Plus today I just needed to look after a pair of leather boots. Sam knew exactly the right product and voila I have clean soft leather boots again.

Thank you team Hemel!

13 de abril de 2023
Opinião espontânea
logótipo da Millets - Hemel Hempstead

Resposta da Millets - Hemel Hempstead

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

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