A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... Ver mais
A empresa respondeu
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Ver mais
A empresa respondeu
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Hitchin
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
26 Market Place, SG5 1DT, Hitchin, Reino Unido
- 01462 413567
4,7
Excelente
515 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What a cheerful team you have there.
What a cheerful team you have there. Top class service and a pleasant experience.
Well done...
24 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Popped in to pick up some camping gas
Popped in to pick up some camping gas, Simon was cheerful, helpful and attentive. All sorted nice and quickly. Thanks
16 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Helpful and friendly staff (Kursk)
Helpful and friendly staff (Kursk). Got exactly what I wanted at a sensible price
18 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Simon and Tamzin were both very helpful…
Simon and Tamzin were both very helpful in helping me get exactly what I need for my trip away. Excellent delivery of customer service from you both!. Thank you very much :)
15 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Fantastic Support and help
Fantastic, patient, detailed help – nothing was too much trouble. Answered all my questions knowledgeably and helpfully. Thank you so much Tamsin!
14 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Brilliant advice and a great new top!
I was served by the lovely Kit today who was extremely helpful and knowledgeable, gave lots of advice about warm layer for walking that would be lightweight as well. Thrilled with my new top and can’t wait to use it on my trip away. Thank you for the advice Kit !
8 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Tasmin was very helpful👍
9 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service from Simon…
Excellent customer service from Simon and Leo while buying new walking boots.
3 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful staff.
1 de agosto de 2024
Resposta da Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Fast efficient service from Kirsi
Fast efficient service from Kirsi
today.
1 de agosto de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Needed some last minute wash in water…
Needed some last minute wash in water repellant for a Goretex jacket and didn't think Millets in Hitchin would have it, being a relatively small store, but no issues, there it was at the till! Really friendly staff and its a refreshing change to visit a high street shop, find what you need in stock and be treated with courtesy, respect and friendliness.
9 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service at Millets
Great service at Millets, when buying items for a school trip the staff were very helpful. They even took me upstairs to show me where everything was.
16 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Very knowledgeable and I got exactly what I wanted.
27 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service
Excellent service - I needed new bootlaces. The assistant measured my old lace and immediately found me a selection in the colour scheme I wanted. Served at the till by Tamsin. Very good, efficient, swift service. It’s great that we still have Millets in Hitchin!
26 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Thanks for the help Tamsin!
20 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Great service
Great service, Leo was very helpful and there were some good discounts in store.
19 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service by Tamsin at the Hitchin…
Great service by Tamsin at the Hitchin store. Phoned day before to check stock plus a couple of questions. Arrived in store the next day to collect the item. Great service both on phone and in store.
Thanks Tamsin
17 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Resposta da Millets - Hitchin
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service
Went in to buy some walking boots. There was a good selection available and in stock. Leo gave great service and was very attentive.
13 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Team Hitchin!
Great, friendly service from Tamsin. I left the shop with exactly what I was looking for.
11 de julho de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
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