A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... Ver mais
A empresa respondeu
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Ver mais
A empresa respondeu
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Hitchin
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
26 Market Place, SG5 1DT, Hitchin, Reino Unido
- 01462 413567
4,7
Excelente
515 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful, friendly and reasonable prices
Tamsin was really helpful and friendly when I went in to grab some bits for my trip, even recommended a better (and cheaper) item than the one I had picked up!
5 de abril de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
The staff were helpful
The staff were helpful, polite and efficient. I am very pleased with my purchase. Thank you.
2 de abril de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Pleasant and helpful service from Kirsi…
Pleasant and helpful service from Kirsi today.
2 de abril de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Served by Leo .
Served by Leo .. solid place to buy outdoors equipment..but Hitchin branch need bigger premises!
30 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great service from Kit
Central location, good selection and range of offers. Great service from Kit.
28 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Kirsi was polite and very efficient
Kirsi was polite and very efficient
Thanks very much Millets 👍
23 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service from Tamsin today at…
Great service from Tamsin today at Millets in Hitchin. She was very helpful in finding what I wanted and suggesting alternatives
21 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Very impressed with this store would…
Very impressed with this store would recommend to anyone very friendly and very helpful thank you 😊
20 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Friendly service
Staff friendly and jacket was great value for money
16 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Walking boots
Went in to the store to buy walking boots today. Served by Simon who was very helpful and knowledgable.
13 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Fantastic service today by Tamsin
Fantastic service today by Tamsin. Needed new walking shoes, tried on one pair but no good. Tamsin found another pair and helped me with my purchase. Explained about the fit really well and walked away with Shoes, socks and cleaning products. Happy customer
Thank you so much
9 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Praise for Hitchin store staff.
popped in to store today to return an online order. Was served by Tamsin who was extremely helpful and did her utmost to try and find me
a suitable replacement searching for correct size for me in warehouse and other stores. Very helpful .
9 de março de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Resposta da Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Really helpful and efficient staff
Really helpful and efficient staff , excellent products with healthy discount applied without fuss. Would happily recommend this store.
26 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Kirsi and the other assistant were very…
Kirsi and the other assistant were very helpful they advised us on different types of walking boots that we required as they needed to be waterproof and the options they gave us helped us make the decisions.
Great price to advise us on waterproofing products which were half price !
Great friendly and professional service definitely go back again !
11 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Patient and Courteous staff
Patient and Courteous staff. Clear explanations and good value for money prices.
5 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Staff were friendly,helpful and…
Staff were friendly,helpful and informative. I would definitely recommend
5 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
they asked me what fragrance i had on…
they asked me what fragrance i had on and gave me a high five.
3 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Good reminder to shop locally
I hadn't been in Millets for ages but will be back again soon. Great selection and prices (especially with the crazy sale on right now). Above all, perfect service from Tamsin and Leo – both super-helpful, polite and friendly. Cheers!
3 de fevereiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great service from Leo today
Great service from Leo today. Really helpful and polite.
Many thanks
27 de janeiro de 2024
Opinião espontânea
Resposta da Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
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