Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver mais
A empresa respondeu
Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... Ver mais
A empresa respondeu
I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... Ver mais
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Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... Ver mais
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Escrito pela empresa
The Maltings Shopping Centre, AL1 3HL, St. Albans, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service and attention to detail

Resposta da Millets - St Albans
I came into the store a little apprehensive about my up coming National 3 Peaks challenge, looking for some help with new boots.
Darren came straight away and offered assistance, far more than I had expected. Darren talked me through the essentials in choosing the right kit, what to look for and how I can tackle the up coming challenge with the right information.
Darren comes from a lot of professional and personal experience in having completed the challenge and many other treks previously and he was so engaging in helping me decide on essential kit.
Darren was patient and allowed me to take my time and ask as many questions as I needed to help me. I was so inspired and felt like I could tackle this challenge with all the right equipment and energy needed. I am grateful for the whole team today, they all made my experience shopping so enjoyable and I’m glad I made the trip to the store - I didn’t need to go anywhere else!

Resposta da Millets - St Albans
We went into millets today for walking poles but not sure which would be the right ones. Darren was super helpful and talked us through all the options,price ranges and how
To use them properly. Very useful advice and guidance, and we will be going back . Thank you!

Resposta da Millets - St Albans
I was buying some walking boots today and had excellent service from Darren. He even helped me with a new lace technique to stop heel movement! Very happy with the service and my new boots.

Resposta da Millets - St Albans
Popped in to get some last minute d of e kit and Darren could not have been more helpful. Thank you Darren!

Resposta da Millets - St Albans
Best service ever - like have a personal shopper. Darren gave us great advice and made sure the rucksack was fitted and set up perfectly. Polite and efficient service at the till too.

Resposta da Millets - St Albans
Darren was extremely helpful when assisting me to find a suitable pair of hiking boots. He really encouraged me to go outdoors and get more into hiking!

Resposta da Millets - St Albans
I was looking for DofE equipment and Darren was extremely pleasant and nice, I had a great experience!!

Resposta da Millets - St Albans
My son and I were in the St Albans branch today shopping for DofE equipment. Darren was exceptional with his advice and knowledge, not only based on equipment but with other useful information too. His customer service was absolutely brilliant and you should be really proud to have him as part of your team. In addition on previous visits other team members have also been really helpful, there is obviously a great knowledge base and bond within your staffing.

Resposta da Millets - St Albans
Rob was very helpful in helping us get walking boots and a hiking rucksack for my son.

Resposta da Millets - St Albans
Darren and Rob were very helpful, informing me and my daughter about her Duke of Edinburgh, and assisting us in finding the right equipment for her! We came away informed and prepared, thank you!!

Resposta da Millets - St Albans
A big thank you to Darren for helping me get the relevant Duke of Edinburgh items for my son. Knowledgeable, understanding amd funny!

Resposta da Millets - St Albans
Darren was an absolute diamond! So helpful, so knowledgeable, and made it so much easier for us today!

Resposta da Millets - St Albans
We received great help from Darren. He went over and above to help us in selecting correct kit for DoE expedition.

Resposta da Millets - St Albans
Darren was brilliant serving my grandson and I this week (9 April 25). Professional, so knowledgeable, and helpful with loads a constructive advice for a 15 year old about to go on a world challenge to Albania involving trekking, camping and 40 degrees F. I shall be feeding back his constructive suggestions to the rest of the team. What a star!

Resposta da Millets - St Albans
Impeccable service from both staff members who were working the day we went in. Especially for Darren who helped my husband with a pair of walking boots. Very friendly and helpful. Nothing was too much bother for him. Would definitely recommend visiting this store

Resposta da Millets - St Albans
Big thank you to Darren who helped me find vegan hiking boots. He gave me 3 different types of boots to try on and had no problem getting different sizes when they were too small.
He was very knowledgable and knew the key differences between each boot which really helped me make my decision

Resposta da Millets - St Albans
Very friendly staff, Darren was lovely and helped us pick out some nice bags out and showed us how to do them up properly

Resposta da Millets - St Albans
We walked into the shop wanting to buy a backpack for travelling and straight away got directed to the perfect one. Darren was amazing helping me fit it perfectly and getting me to walk wearing it many times. He also added weights to make sure it was correct. Thanks so much for a great experience!

Resposta da Millets - St Albans
Darren very helpful but not in a pushy way. Had to try on a couple of items and ask a few questions about the shorts and he was able to give clear answers. Felt he was there to advise not just sell stuff - which actually made me feel confident about purchase

Resposta da Millets - St Albans
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