Millets - Uckfield Opiniões 

738
TrustScore: 5 em 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

A empresa respondeu

Classificada 5 em 5 estrelas

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac. So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa desportiva
  3. Loja de malas e malas de viagem
  4. Loja de artigos para acampamento

Sobre Millets - Uckfield

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

4,9

Excelente

TrustScore: 5 em 5

738 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(738)

5186 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great range of products and service and satisfied…

Great range of products and satisfied with my purchase. Isaac in particular at the Uckfield store was helpful, professional and patient __ great customer service always makes the difference. Thankyou Isaac and Millets.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Classificada 5 em 5 estrelas

I wanted a rucksack and the assistant…

I wanted a rucksack and the assistant measured it to meet my specifications, then went to check colours. Nothing was too much. Thank you.

25 de março de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

What a very helpful chap Ben was……

What a very helpful chap Ben was… perfect

26 de março de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Classificada 5 em 5 estrelas

Rocco and Simon lace tying method

Merrell MOAB3.
Looked after by Rocco and Simon who provided superb advise including lace tying method to avoid pressure on bridge of walking shoe.
Genuine advice on products.
Tested on Paintball stag event.

14 de janeiro de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Classificada 5 em 5 estrelas

Simon Uckfield branch

I bought some walking poles from Simon in the Uckfield branch Feb 21st. I had an accident and had not used them until today. They are excellent and he was so helpful in the time he spent with me. It was so greatly appreciated. My husband and myself were so impressed with the service

21 de fevereiro de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Outstanding Service

We went to Millets in Uckfield to get our daughter prepared for DofE Gold. Simon could not have been more helpful if he tried. Could not recommend him highly enough. What he doesn’t know about the products is not worth knowing. Thank you so much!

8 de março de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Andy was very pleasant and helpful

Andy was very pleasant and helpful. Good knowledge

1 de março de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Bought a pair of Brasher water…

Bought a pair of Brasher water repellent trousers from Uckfield branch today and the staff could not have been more helpful.
Thank you

25 de fevereiro de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

Purchased my first walking shoes today…

Purchased my first walking shoes today with the help of Phoenix. Fabulous customer service and extremely knowledgeable . The whole team are extremely friendly and approachable , I would highly recommend the Uckfield store.

23 de fevereiro de 2025
Opinião espontânea
logótipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Classificada 5 em 5 estrelas

I recently visited Millets in Uckfield…

I recently visited Millets in Uckfield and had a fantastic shopping experience, thanks to a wonderful staff member named Poppy.

From the moment I walked in, Poppy greeted me with a warm smile and offered her assistance.
I was looking for some outdoor gear, and Poppy's knowledge about the products was impressive.

She patiently answered all my questions and provided excellent recommendations based on my needs. Her friendly and professional demeanor made the entire shopping process enjoyable.
Poppy went above and beyond to ensure I found everything I needed, even checking the stockroom for a specific item. Her dedication to customer service truly stood out, and I left the store feeling very satisfied with my purchases.
Overall, Poppy's exceptional service made my visit to Millets a memorable one. I look forward to my next visit and seeking out Poppy for any future purchases.

13 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Isaac was so helpful today helping me find some new walking boots. I really felt I had the time to choose and he gave me plenty of options. Everyone showed us great customer service today.

8 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Simon was- as usual- fantastic

Simon was- as usual- fantastic in his service. Explaining how the types of boots were good for certain kinds of activities, and how to lace them differently to make them more comfortable.

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hiking Boots

Went into the store to look at the different types of hiking boots. Tried on a couple of different pairs trying to see which ones I liked, then one of the workers came over and started to explain why one of the pair of boots wouldn’t suit my foot shape. He went and got a pair he thought would work for my feet and explained how to tie them to support my feet more when I’m walking, as he looked at my feet and saw I had a high instep. Learnt a lot in half an hour talking to him about boots and laces that I never knew about before. The boots were on sale. Extremely grateful for Simons help and expertise.

22 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hiking socks plus plus

I came into store to look for hiking socks. They were on discount. I was trying to assess the range of options by reading the labels. A staff member came over to help, telling me pros and cons of different brands. I learned the washing instructions and, as a bonus, I got some advice about tying hiking hoot laces can affect both comfort and fit of the sock/boot combo. Needless to say, I purchased a good choice of hiking socks and left with lots of extra info too!

16 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Expert customer service

I bought a pair of Peter Storm Snowdon II walking boots in store today. The assistant was very knowledgeable and advised me how to check the size, how to lace them up correctly and how to care for them. What's more, as I had seen them on line he matched that price and included the store sale discount. The sale offers also extended to the Nikwax cleaning and proofing products which he recommended.
You don't get that sort of service on-line.

21 de janeiro de 2025
Opinião espontânea

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