The package was lost in the post. Quite excellent service from this company, and Jason in particular, who reposted a replacement, and kept me posted. I was impressed.
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Leia as opiniões dos outros
I’ve been buying from Minoxidil-direct.com for over a decade. Need I say more? Great service overall: competitive prices, speedy delivery and a smooth, hassle-free buying experience. Customer servi... Ver mais
Great prices and fabulous service. One of my packages appeared to stop moving once it reached Heathrow. I contacted Jason who immediately got on the case, but not before offering a replacement or... Ver mais
I have now been using M-D for just under 4 years. Jason has always given excellent customer service, and is second to none we when it comes to resolving technical issues! As for the products, I... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.
Informações de contacto
515 Centerbrook Drive, 33511, Brandon, Estados Unidos da América
- 8134228053
- jason.irmler@gmail.com
- www.minoxidil-direct.com
4,0
Bom
75 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
LOL I have been ordering from this site…
LOL I have been ordering from this site for 13 years and I have never had any problem. Yes, of course, when airplanes don't fly because of COVID, you cannot get your order. (Geniuses!) Under normal circumstances, it takes approximately 2 weeks for a shipment to arrive in Europe. But my last order (spring 2020) arrived after 3 months.
P.S.: Since their website doesn't allow any orders (anywhere), I tried to find out more about the current situation and it seems that it has a surprising, unpleasant denouement: The owner of the shop was arrested in May 2020 and it seems that sending packages from a US jail isn't very easy. This explains all the problems with responses (which was surprising because otherwise, he replied reliably). So, there is no other option but to find some other supplier.
14 de maio de 2021
Opinião espontânea
fake treatment,I would give no stars if possible
I would give no stars if possible, my order took 12 weeks to arrive and during that time I couldnt contact them, they didnt answer any emails, nothing, so I was very surprised when it finally arrived. I used it as directed religiously for 3 months and saw no new hair growth any where what so ever, which considering I have a couple of patches I grow facial hair easily I expected some new hair growth, if it was going to work I would have shown maybe the beginings of new hair growth but nothing. I think it is fake, although I cant prove it. BEWARE.
11 de fevereiro de 2021
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
I would like to a discount for being unsatisfied with our product.
Please contact me directly at orders@minoxidil-direct.com
Kind Regards,
Jason
Sales Manager
Scam
Scam , don’t buy. Shipment never arrived and no communication back from them .
29 de dezembro de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
They took my money and never sent the…
They took my money and never sent the product. Then never replied to my emails.
They send your first shipment out to gain trust, then when you place a bigger order, say bye bye to your money.
3 de dezembro de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Terrible
Terrible - avoid. I placed an order 8 weeks ago, still not arrived. There is no tracking and this company ignore my emails, there is no way to contact them except by emails, which they ignore.
They have taken by money, not supplied the goods, and then ignored me
12 de agosto de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Products never arrived
Products never arrived, multiple emails sent, messages via social media and phone numbers don’t work!
I was lucky and recovered my money via PayPal!
Avoid!!
I used minoxidil world which is UK based was £4 cheaper than what I ordered and turned up two days later
23 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
I have ordered an item on 11 June still…
I have ordered an item on 11 June still the my order has not been received, I have sent many emails bu no response at all. This is the worst company I have used.
23 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Never shipped my order
I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery.
Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.
22 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Ordered on the 8th of June
Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage?
Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.
21 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Should be given a Zero rating and taken…
Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back
15 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
I feel they are Scammers
I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.
14 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Same reason as all the other 1 stars…
Same reason as all the other 1 star reviews on here.
Made an order on the 12th of June, and have had 0 updates on what is happening with it. On their website it is still noted as "Processing".
They mention 5-6 week "Lead" times on orders, but to have it stuck at "Processing" for 4 weeks?
I emailed them twice about it, with no response, and then another time to cancel my order. Still no response.
Of course, they are still able to take your money, and send out Marketing emails. Even one to rub it in and say that my supply should have run out by now...
Simply put. Do not order from these guys. You will get screwed over.
13 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Scammers!
Scammers!
I placed an order on 9th of June and nothing arrived yet! I have sent 3 emails asking for details and no answer at all but they keep sending marketing emails! Stay away from them and do not order!
11 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Do not order from them!
Another long-time customer here with the same story as everyone else. I don't know what happened to this company during the pandemic, but they do not appear operational. Your orders will not be shipped and you will not get a response from them. I was fortunate enough to get a refund through PayPal and won't be dealing with them anymore in the future, you shouldn't either.
9 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Like everyone else ordered weeks ago no…
Like everyone else ordered weeks ago no order and no response to any emails I am going to report them to Action Fraud as a bogus company. I suggest others do the same. Advice to anyone DO NOT BUY FROM HERE
9 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Shocking service!
Shocking service!! Items not arrived, emailed several times with no reply!
Do not use this company!!!!!!
7 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Very reliable
I previously wrote a very negative review on this company as I didn’t get my delivery but I have since found out it was covid related and the company has more than made up for it, Jason is a pleasure to deal with
5 de julho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Ordered from these guys many times…
Ordered from these guys many times before, however, this time my order was never fulfilled. Email sent with no response and the number on the website is bogus.
26 de junho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
I have used this company for a long…
I have used this company for a long time and no issues, however i ordered on the 4th May with it being Covid i expected delays. However i was given a tracking number it states label created 5th May not yet in system. I have sent numerous emails just to see what the delay will be but not one response considering its near 2 months since i ordered i would have expected at least a mail to say we are working on it or offering a refund. I won't be ordering from this site again.
24 de junho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
Scammers,illegitimate site
Please DO NOT ORDER FROM THIS COMPANY IT IS A SCAM.I have ordered from these scammers on may 2and 2020,and after numerous requests for any updates or refund I have had no replies but I have had a reminder to renew my order.
Do NOT USE.
11 de junho de 2020
Opinião espontânea
Resposta da Minoxidil-Direct.com
Thanks for the review.
We had shut down for a very long time due to COVID postal delays and non-deliveries.
When you last tried to order, our payment gateway was down.
However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.
Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.
Kind Regards,
Jason
Sales Manager
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