From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Ver mais
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Leia as opiniões dos outros
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Ver mais
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Ver mais
A empresa respondeu
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
Informações de contacto
21 Chiltern Street, W1U 7PH, London, Reino Unido
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Excelente
403 opiniões
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Unbeatable customer service
Unbeatable customer service, the guys are always so friendly and welcoming. From purchasing my first pair of Monc Glasses to having my favourites reshaped when I’m in town.
3 de julho de 2025
Resposta da MONC
Dear Conor,
Thank you for taking the time to leave us such a lovely and positive review.
As a small team, we really do appreciate it and will be sure to pass on the great feedback to our team.
As always, please let us know if we can help with anything else in the future.
The MONC Team.
Resposta da MONC
Hi Andrew,
We try our best to make things as easy as possible for our customers and we thank you for your support.
Kind regards,
The MONC Team.
Resposta da MONC
Hi Basil,
Thank you for taking the time to leave us such a positive review. We really do appreciate it and look forward to having the chance to help you again in the future.
Kind regards,
The MONC Team.
Lenses replaced… a bargain !
My lovely dark glasses were so scratched after years of abuse so I decided to get the lenses replaced. 10 mins and £50 later my glasses were as good a new . A great sustainable solution
28 de junho de 2025
Resposta da MONC
Hello Chantal,
Thank you for your kind review and informing others out there about the xtra services and repairs we can offer of Sunglasses.
Thank you for your continued support and we look forward to seeing you again soon.
The MONC Team.
Chris and Roxy were so accommodating…
Chris and Roxy were so accommodating and so helpful
It was such a fun experience. If we didn’t have plans would have loved to stay longer
Can’t wait to head back in Autumn when we return
Looking forward to the new collections
31 de julho de 2025
Resposta da MONC
Dear Mr Siegal,
Firstly let me say, it was a pleasure meeting you both yesterday. it really made both our afternoon's.
Also thank you so much for taking the time to leave us such a lovely review while you're here on vacation. we really do appreciate and we look forward to seeing you both again in the fall.
Enjoy the rest of your trip.
All the best,
The MONC Team.
The in-store team were great but the…
The in-store team were great but the glasses simply do not stay on my face and have become unwearable.
26 de junho de 2025
Resposta da MONC
Dear Mrs Boughtflower,
Thank you for taking the time to leave us your review, we really do appreciate hearing your feedback.
I did reach out by email the other day inviting you back into store for a frame adjustment, this is a common thing in the optical industry especially with the extreme hot weather we had throughtout the last few months.
Thankfully the fitting will rectify the issue you have had and will only take approx 5 mins to have your sunglasses back to as new condition.
Feel free to eiether come in and see us in store or drop me an email at Info@monclondon.com and we can arrange a fitting appointment.
We look forward to hearing from you.
The MONC Team.
A happy purchase and good work by Monc.
Their initial guidance on which design suited my face and then the speedy delivery of the specs were careful and unpushy. The specs are great, too.
25 de julho de 2025
Resposta da MONC
Dear Micheal,
Thank you so much for taking the time to leave us such a lovely review.
As a small British Independent, we really do appreciate and we look forward to seeing you both again soon.
The MONC Team.
Great Customer service.
13 de junho de 2025
Resposta da MONC
Hello Sally,
Thank you for taking the time to leave us a review. It's wonderful to hear that you had a good experience with us in-store at Chiltern Street.
We hope to see you again soon!
All the best,
The MONC Team.
Lovely boutique with friendly staff who…
Lovely boutique with friendly staff who are on hand to make sure the glasses you choose are perfect for you.
1 de junho de 2025
Resposta da MONC
Hello Katy,
Thank you for taking the time to leave us a review and for the kind words. We're so please you had a good experience and that we were able to help you find the perfect eyewear.
We hope to see you in store again soon!
All the best,
The MONC Team.
Lovely customer service with such charm…
Lovely customer service with such charm & professionalism
7 de junho de 2025
Resposta da MONC
Hello Deborah,
Thank you for taking the time to leave us a review.
As always, we are here if there is anything we can help with, please don't hesitate in contacting us. We hope to see you in-store again soon!
All the best,
The MONC Team.
Awesome product and Chris was beyond…
Awesome product and Chris was beyond helpful. I can't wait to return to London and buy more glasses.
4 de junho de 2025
Resposta da MONC
Hello Kristin,
Thank you so much for taking the time to leave such a positive review, It really does make us here at MONC happy to read.
Likewise, we are here and looking forward to your next visit to London, was great hearing all your stories.
All the best,
The MONC Team.
I love these glasses
I love these glasses. Exclusive designs and extremely high quality glasses that truly stand above the competition.
23 de maio de 2025
Resposta da MONC
Good day Austin,
Thank you for taking the time to leave us a review, it really does make the world of difference to hear you enjoyed your experience here at MONC.
Hope you are loving your new Sunglasses and hopefylly we will see you in London again at some point in the future.
Kind regards
The MONC Team.
New Age Eyewear
The frames are beautifully made with a planet conscious ethos. The service was excellent. I would highly recommend the brand for minimalistic, sophisticated and stylish eyewear.
24 de maio de 2025
Resposta da MONC
Good day Saraswathy,
It was lovely meeting you at this years Chelsea Flower Show and then having the chance to see you again in store.
We want to wish you all the best with your new business and hopefylly we will get the pleasure to see you again in the future.
All the best,
The MONC Team.
great pair of glasses and importantly
great pair of glasses and importantly, I got it well fitted and now am wearing it daily.
15 de maio de 2025
Resposta da MONC
Dear Kenneth,
Thank you for taking the time to leave us a review, we really do appreciate it.
We hope you enjoyed your time in London and we look forward to welcoming you back in store at some point in the future.
Kind regards
The MONC Team.
Fantastic personal service
Fantastic personal service. Modern but classic frames in great colours.
20 de maio de 2025
Resposta da MONC
Dear Mrs Fahie,
It was lovely meeting you at this hears Chelsea Flower Show and we're so happy you managed to get yourself one of our new limited edition Raval Sunglasses.
As always, if there is anything we can help with in the future, please don't hesitate in reaching out.
All the best,
The MONC Team.
Resposta da MONC
Hello Sam,
Thank you for taking the time to leave us a review and more importantly for your continued support.
As always, we are here if there is anything we can help with, please don't hesitate in contacting us.
All the best,
The MONC Team.
Just Superb
Superb, an excellent purchase made even easier by a super friendly and helpful team
6 de maio de 2025
Resposta da MONC
Dear Mr Anderson,
Thank you as always for your kind words and your continued support.
We look forward to seeing you in store at some point in the future.
Kind regards
The MONC Team.
Always a pleasure doing business with…
Always a pleasure doing business with Freddie
4 de abril de 2025
Resposta da MONC
Good Day Lee,
Thank you for leaving such lovely feedback, i know Freddie and the team really appreciate it.
Chris look's forward to helping you both choose your new sunglasses tints in the future.
Kind regards
The MONC Team.
Resposta da MONC
Dear Mark,
As always thank you for your kind words and continued support.
We look forward to seeing you and the family at some point in the future.
All the best,
The MONC Team.
great brand
12 de março de 2025
Resposta da MONC
Dear Nicolas,
Thank you for your kind words.
If there is anything we can help with in the future, please feel free to get in touch.
The MONC Team.
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