Moto Lounge Opiniões 

AVOID AT ALL COST!

What an absolutely shocking company! I ordered a pair of motorbike trousers online. The delivery said up to 5 days. I contacted the company to check on delivery and was informed that they were coming from Denmark and would take longer. I was shocked as no where on the purchasing page did it mention international shipping or any additional wait times.

The advisor assured me the trousers would be with me shortly. A few days went passed and I received another email from. DPD advising that I now owed custom fees of £60!! Shocked!! The dpd email gave two options to pay the fees or return the item.. I decided to return the item as I could not justify the additional £60 on top of the £172 I had paid for the trousers. I notified the company straight away and was informed I would get a full refund. Another 10 days passed and no email or refund.

I emailed them again today to check what was happening and received a message back to say that they've contacted dpd as they have not had the item returned. Unfortunately they have lost the package and due to this I would not get a refund as I am responsible for the item being returned.

I am completely in shock as I've never experienced such poor customer service. I therefore would avoid this company especially if you are not based in Denmark! I hope this review helps others as I wish someone had warned me.

Hjemmesiden er nem at finde rundt på. Gode beskrivelser af produktet og let forståelig størrelsesguide. Efter bestilling af varerne får man klar besked om levering, evt. ventetid på levering o.l.
Gode produkter der lever op til det de lover også i store størrelser. Ikke sidste gang jeg køber noget her fra.

Fantastisk betjening god tid og godt udvaæg

Besøgte butikken sammen med min kone. Fin lille butik, og vi fik den bedste service.

Bedste service. Lækkert tøj og sød personale. Fik en aftale udenfor alm åbningstid hvilket var en kæmpe hjælp. Og kørte derfra med tøj der sad perfekt🥰 kom igen

Keep me updated and still fast delivery 🚚

Lækre produkter og hurtig levering :-)

Super god betjening, hurtig levering, kan varmt anbefale.

God betjening venlig personal kommer helt sikkert tilbage igen

Great quality, quick delivery, nice company to support :)

Altid søde og hjælpsom . Har meget fedt mc tøj .

Jeg skulle have mig et nyt sæt skulderbeskyttere, og jeg så på hjemmesiden at der var 10-15 dages levering pga fjernlager. 3 dage senere ligger pakken klar til afhentning! Super hurtig levering og jeg glæder mig altid til pakker fra Moto Lounge! Jeg elsker den personlige hilsen, selv på små ordre. Fantastisk kundeservice 😁

Har flere gange handlet i moto lounge.
Denne gang var det “bare” en t-shirt
Men som altid super behandling

Dejlig butik, stort udvalg og den sødeste betjening

alles tiptop

Tolle Jacke, passt perfekt! Kann ich nur empfehlen! 🙏👍⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Super fed butik til os kvinder, virkelig god betjening, glæder mig til at kunne bestille min jakke hjem også.

Utrolig lækre varer og god s