If you need a vehicle and are entitled to use this service, then this is the way to buy. Straightforward process ably guided through by knowledgeable sales adviser Stephen. Then delivery controller... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... Ver mais
A empresa respondeu
I was looked after by Lewis. He was very professional from start to finish. Very helpful with my many questions and patient when we needed time to make a decision. He responded promptly to emails and... Ver mais
A empresa respondeu
Just bought a Cupra Tavascan from motor source group. Dealt with Dave Flaherty who was brilliant. Very knowledgeable and keen to put a Fantastic deal in place. Having never used this type of service I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Concessionário Audi
- Concessionário BMW
- Concessionário Ford
- Concessionário Toyota
- Concessionário Volkswagen
Escrito pela empresa
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Informações de contacto
LN6 7QY, Lincoln, Reino Unido
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4,9
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sourced for the car I wanted and gave…
Sourced for the car I wanted and gave relevant advice.
Great discounts!
16 de março de 2026
Resposta da Motor Source Group
Thank you for sharing Toyin. We're so pleased we could help with your new car, answer your questions with relevant advice and of course save you money too! Thank you for choosing Motor Source Group!
Not a good experience lies lies more lies
I ordered an Omoda Noble car on the 5th November 2025 with an expected delivery day of 31st December 2025. I didn't expect it on this day as its new years and most things close down. I contacted my personal delivery coordinator Claire Scott 3rd week in January for an update as she never contacted me regarding delivery. I was told there was a delay and delivery was expected mid February I thought ok not a real problem for me and was willing to wait. Mid February came and went and I had to contact Claire again re information this time i was told the car was on a ship but it couldn't be unloaded into the doc. New delivery end March 2026. I was willing to wait as I was going to be out the country however my plans changed due to the War In Iran.
I contacted Claire again mid March for information and was told delivery would prob be the following week on the Friday . Friday came and went NO CAR so I cancelled the order . What a disaster.
The salesman Stephen was great all details taken deposit paid no issues but thecrest of the journey was rubbish. A coordinator who never once contacted me regarding the car not turning up I had to do all the contacting to her for information. I supplied bank details I received my refund 2 weeks later .....
I purchased a car the following day with a 4 day pick up .
Im surprised at the 4.9 stars looks like im the only customer unsatisfied.....I find that very suspicious.
.
16 de março de 2026
Opinião espontânea
Resposta da Motor Source Group
Thank you for taking time to share your comments Gary; we really do understand and share your frustration with the delivery delay for your new car.
Omoda is a new brand into the UK market and has seen a very rapid rise in popularity, unfortunately this, and the complications with global shipping at the moment, have impacted build and delivery times, and is something beyond our control.
Stephen and Claire have always worked hard to give you the most up-to-date information, correct at the time of the manufacturer providing it, and continued to work behind the scenes between conversations with you to get further updates, always sharing any new information straight to you. Our team work hard to ensure that all of our customers are kept informed as reflected in our genuine reviews here, so we apologise that we have fallen short of expectations for you this time.
It is great to hear you have since purchased a car and should you have any questions at all, our team are always here to help.
Great buying experience very helpful…
Great buying experience very helpful and sourced the exact car I wanted I would highly recommend buying a car through Motor Source Group.
31 de março de 2026
Resposta da Motor Source Group
Thank you Tanya! We're so pleased to help with your new car and find the exact car that's right for you. From all of our team, thank you for choosing Motor Source Group and for your recommendation too!
Simple straight forward process
Simple straight forward process , great person on the end of the line , polite , professional and caring . Julian was excellent throughout the start of this process thank you
1 de abril de 2026
Resposta da Motor Source Group
Thank you so much for sharing your review and experience, especially with such lovely comments for Julian too. We're really pleased to help with your new car and thank you for choosing Motor Source Group!
Very quick and easy to deal with.
Very quick and easy to deal with.
Phoned me back and were very helpful.
Professional business.
1 de abril de 2026
Resposta da Motor Source Group
Thank you for sharing your review Nick! We're so pleased that you have found our team helpful and it's been easy to support your enquiries. Always here for you if you have any questions, just let us know.
Fast, efficient affordable service
The service was fast, efficient and helpful. Great deal in my new car.
30 de março de 2026
Resposta da Motor Source Group
Thank you for your review. It's great to hear the service was fast, efficient and affordable. Thank you for choosing Motor Source Group.
I have contacted Mortor Souce
I have contacted Mortor Souce , Stephen was so professional and kind to guide me through the process.I recommend it.
26 de março de 2026
Resposta da Motor Source Group
Thank you Luigi - Stephen has loved heping you with your new car and we thank you so much for choosing Motor Source Group, and for your recommendation too!
Very professional
I was looked after by Lewis. He was very professional from start to finish. Very helpful with my many questions and patient when we needed time to make a decision. He responded promptly to emails and his admin was spot on. Highly recommended.
25 de março de 2026
Resposta da Motor Source Group
Thank you for sharing your thoughts on your experience, Lewis will be pleased to hear he helped you with your questions and allowed you to make a decision on your new car. We thank you for your recommendation and thank you for choosing Motor Source Group.
Exceptional Service from Lewis Chapman
The service I received from Lewis Chapman was exceptional. After my initial disappointment of hearing my vehicle spec and colour was not available, Lewis proceeded to find me the same vehicle the next day, in an alternative colour. Having replied to his message he went to secure the vehicle only to find someone else had just reserved it. Lewis then proceeded to find a list of alternative specs and availability, only to find my initial choice had become available again and it was the only one on the system, albeit it was not even in the country. This time we were successful in landing my choice, super chuffed to say the least. This is the second time Lewis has been brilliant at his job and on each occasion providing an exceptional service. We agreed everything is for a reason and I can not wait to take collection of my new electric Skoda Elroq in the near future. Lewis is an absolute credit to your organisation and many thanks again for persistence Lewis, top man.
24 de março de 2026
Resposta da Motor Source Group
Thank you for taking the time to share such a fantastic review.
We’re delighted to hear about the exceptional service you received from Lewis. He always goes the extra mile to make sure our customers find the right vehicle, so it’s great to know his persistence and dedication helped secure your preferred Skoda Elroq in the end.
We’ll be sure to pass your kind comments on to Lewis – feedback like this means a lot to our team. Thank you for choosing Motor Source Group.
Resposta da Motor Source Group
Thank you for sharing your review Debbie. This aspect of our service is really important to us so we're pleased to hear how you have been supported.
Thank you for choosing Motor Source for your new car!
disappointed with the service
After waiting 6 months for my vehicle, just when it was finally ready, I was informed that I am not eligible for the originally proposed PCP deal. Instead, I was told that if I still want the car, I must switch to a Hire Purchase (HP) option.
This is extremely frustrating and unacceptable.
What makes it worse is that at the time of booking, the Motor Source Group clearly confirmed that I was eligible for PCP. Now, after such a long wait, changing the terms feels completely unfair and misleading.
Very disappointed with the service from Motor Source Group. Poor communication, lack of transparency, and a complete disregard for customer expectations.
Would not recommend.
31 de março de 2025
Resposta da Motor Source Group
Dear Jithin John,
At the time of your cancellation a year ago, we explored the finance options with you. Without going into details of your order here, due to changes in circumstances from your initial finance proposal to the time of arranging delivery, it was no longer possible to offer you the PCP option, which was explained at the time and we also provided contact with the finance lender so that you could discuss your personal circumstances directly.
We took time to work with you through the options and when it was agreed that the alternatives were not viable for you, you requested that we cancel your order, which we did and refunded your deposit.
We will always work with our customers to offer the best options for their individual circumstances and help you to make informed decisions.
Resposta da Motor Source Group
Thank you Wayne - we're happy to help!
Helpful friendly staff Motor Source your new car
If you need a vehicle and are entitled to use this service, then this is the way to buy. Straightforward process ably guided through by knowledgeable sales adviser Stephen. Then delivery controller Amy looked after all required forms, and kept me updated very smoothly and efficiently until my car was available from local dealership. Would use Motor Source Group again with out hesitation.
13 de março de 2026
Resposta da Motor Source Group
Thank you so much John, this is lovely to hear and Stephen and Amy are so pleased with your feedback too. It's been our pleasure to work with you and, from all of our team, we thank you for choosing Motor Source Group!
The whole process so far has been easy…
The whole process so far has been easy helped along the way firstly by Dave then by Claire. Cannot rate the process highly enough and a great saving.Just the wait now for our new car to be delivered.
27 de fevereiro de 2026
Resposta da Motor Source Group
Thank you for sharing your review and experience so far Alan; we really appreciate this and are so pleased to help with your new car.
Claire will continue to keep you updated and we look forward to the delivery of your new car too.
From all of our team, thank you for choosing Motor Source Group!
Was very good sales person whom made…
Was very good sales person whom made process easy for me
16 de março de 2026
Resposta da Motor Source Group
Thank you James! We're so pleased to be able to help you with your new car.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Easy to contact.
16 de março de 2026
Resposta da Motor Source Group
Thank you Valerie! We're so pleased to help with your new car, and thank you for choosing Motor Source Group!
Just a very simple process
10 de março de 2026
Resposta da Motor Source Group
Thank you Keith, its great to hear you found the process very simple. Thanks for choosing Motor Source Group.
Dave kept us well informed and was…
Dave kept us well informed and was quick to reply to any queries we had. He was pleasant and was a pleasure to work with. We would recommend you and would use you in the future.
9 de março de 2026
Resposta da Motor Source Group
Thank you James, this is lovely to hear and Dave really appreciates your feedback too.
From all of our team, thank you for choosing Motor Source Group and for your recommendation too!
Amazingly attentive service
Amazingly attentive service from start to finish. Would throughly recommend.
4 de março de 2026
Resposta da Motor Source Group
Thank you Louisa, this is lovely to hear and we're so pleased to help with your new car.
From all of our team, thank you for choosing Motor Source Group and for your recommendation too!
Puma Purchase
Stephen was so helpful , explained everything clearly, including my choices. A very professional approach.
6 de março de 2026
Resposta da Motor Source Group
Thank you for sharing your review Yvonne. We're pleased to hear how Stephen helped with your new car, making everything clear and explaining the choices to you as well.
From all of our team, thank you for choosing Motor Source Group!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.