I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
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I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
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Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Ver mais
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Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Ver mais
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The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Ver mais
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Escrito pela empresa
11 Laura Place, BA2 4BL, Bath, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service, query answered promptly and membership is excellent value for money.

Resposta da MoveGB
I really like the concept of MoveGB.
The platform gives members the freedom to try such a wide range activities & instructors, and it gives activity provider a chance to be discovered.
I have been an activity provider since 2016 and MoveGB definitely helped to keep me motivated to continue running classes throughout this strange time.
Since March 2020 I have had members log into my sessions from all over the UK. It's wonderful to meet new people and somtimes become a part of their journeys of health and wellness.
So many classes have become a real community space that people can look forward to.
It's really nice to hear when my MoveGB participants feel motivated and encouraged to take part lots of activities especially at a time like this. MoveGB just makes it simple!
The customer service is always efficient and friendly.
Many Thanks MoveGB 🙏🏾

Resposta da MoveGB
During lockdown I was very keen to get back to a Pilates class on line.
I heard about MoveGB when I searched Edinburgh Leisure for classes. The App is great. Easy to negotiate and quick to perform tasks which is important for me. I would recommend MoveGB and their App to anyone. I’m now back at Pilates!

Resposta da MoveGB
Great app, a lot of activity opportunities all over the UK. Perfect option to try classes or gyms for free before you actually sign up for them. Great potential, hope it will spread very quick. Efficient as well. And great Customer service.

Resposta da MoveGB
Excellent customer service. Very responsive, supportive, and willing to help solve any issues. Always respond promptly to any queries, and are always super polite and friendly

Resposta da MoveGB
Such a fantastic range of classes in a huge variety of styles. And very competitive prices for membership options. It's really helped to keep me fit during lockdown and given me the chance to try things I would never normally have considered.

Resposta da MoveGB
Great customer service as always. Query dealt with straight away in a really friendly and professional manner

Resposta da MoveGB
Excellent customer service. Very responsive, supportive, and willing to help solve any issues.

Resposta da MoveGB
Excellent customer service. Efficiently resolved my billing issue.

Resposta da MoveGB
I've been with MoveGB for a few years now and in addition to loving the variety of my workouts (it's a great way to find some lovely independent classes) it's the flexibility and customer service that is second to none. One extremely happy customer.

Resposta da MoveGB
Great concept and I have found the huge variety of online streamed classes helpful during lockdown. Its good value and the classes are generally of a high standard. There are occasional usability problems with the platform which is why I didnt feel able to give it 5 stars, but the Move GB staff are always very helpful and responsive whenever something goes wrong :0)

Resposta da MoveGB
Great app to get a huge variety of fitness classes and much cheaper than direct with gyms. Also, a very helpful, efficient and friendly customer service team.

Resposta da MoveGB
They performed to a much higher standard than they needed too.

Resposta da MoveGB
We had an issue that could have potentially affected a great number of members. MoveGB were very quick to provide a solution, saving us a lot of work and saving a lot of frustration for our members.

Resposta da MoveGB
I got charged last year for £52 while i thought that I'm paying only the £1/week as it was advertised. Didn't notice it until much later so I couldn't do anything about it, but today a got charged again witout my acknovledgement which is just disgusting. I know they gonna say it's written somewhere in the contract. But it's just not right advertising something and then act in a different way. Tricking people into getting charged for something they don't actually want to.

Resposta da MoveGB
The team at MGB always respond promptly to any queries, and are always super polite and friendly

Resposta da MoveGB
Excellent company,
Any issues that arise are solved instantly, finding movegb at this time is a god send

Resposta da MoveGB
Always very friendly and very helpful, list of different activities to choose from. My personal favourite of Jumpfit, I love the fact that this year they have supported so many amazing zoom classes.
MoveGB is excellent value for money and means you can try a while range of new things.

Resposta da MoveGB
Dealt with a payment query I raised earlier today, as a Move provider, the whole issue was sorted within an hour!
Very efficient service, very impressed!
Carl, London

Resposta da MoveGB
A fantastic fitness service which allows me to do loads of types of sports, the app is really easy to use and the customer service is always friendly and efficient. Thank you!

Resposta da MoveGB
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