I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
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Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Ver mais
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Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Ver mais
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The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Ver mais
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Escrito pela empresa
11 Laura Place, BA2 4BL, Bath, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have really enjoyed being part of the MoveGB team. There is a variety of activities available to try and the staff are ALWAYS helpful, friendly and courteous. I would recommend MoveGB to anyone.

Resposta da MoveGB
MoveGB are helpful, friendly and I love everything they stand for. High fives all round! 🙌

Resposta da MoveGB
There are so many different activities and venues to try out. The number increases weekly. I really like the dance classes. The subscription compares well to membership of gyms etc especially the variety of choice.
I contacted Customer Services recently as I had a query with my membership in these Covid times. They were able to resolve this to my satisfaction. Thank you.

Resposta da MoveGB
Sorted out my tech issue easy efficiently, and politely, and got back to meet save me waiting.....

Resposta da MoveGB
I had a missed booking for my gym session on 1st October (a fault with the gym venue I believe) but the MoveGB team were able to fix it easily. To me this was really important as I'm trying to do the October challenge.

Resposta da MoveGB
Excellent company to deal with. Always friendly and really helpful if you need to call for anything. Huge range of classes and the plans are such good value.

Resposta da MoveGB
MoveGB Partner team (for instructors) always super fast to respond to queries, everything I have ever asked for has been done. Great customer service

Resposta da MoveGB
They are great! Really quick to respond, and really understanding. Thank you very much!

Resposta da MoveGB
Great friendly customer service. My issue was dealt with very quickly.

Resposta da MoveGB
Great to actually speak to a friendly and helpful human being!

Resposta da MoveGB
I’ve been using MoveGB for years. It has been a fenomenal tool for me to get into a healthy exercise routine. I had the opportunity to try many different classes, meeting lots of people and finding what is right for me. I had benefits for my loyalty (which is a nice add-up) and whenever I have had an issue, the customer service has been exceptional. I don’t get tired of recommending it to my friends.

Resposta da MoveGB
Had a couple of issues booking in with a local gym but MoveGB were great about it all and contacted me to sort everything out. Really made me feel valued as a member. 5* customer service!!

Resposta da MoveGB
I've worked with MoveGB for years now and I can't recommend them enough. As a fitness provider they've helped me reach a wider audience and are always sending new people to my classes. They are always very friendly, approachable helpful and just a great bunch to work with!

Resposta da MoveGB
Not used membership due to covid. Unfortunately my classes have stopped they offered me to freeze my membership for another 3 months with option of longer if needed.

Resposta da MoveGB
I love MoveGB. It is really good value, it allows me to access a wide range of classes and the live-streamed classes are a real boon during the pandemic restrictions. I will continue to use them in the future, especially when away from home. Queries are always dealt with courteously and efficiently on the phone by friendly staff.

Resposta da MoveGB
Brilliant support from MoveGB team. Very efficient and knowledgeable.

Resposta da MoveGB
I rang the customer helpline & the service I received was excellent.
Sean from the customer team was very professional & courteous.

Resposta da MoveGB
I had a payment query and the customer support team replied quite quickly despite the Covid situation. They were extremely polite and helped me resolve my issue efficiently.

Resposta da MoveGB
From an instructor's point of view, working with MOVE GB is a dream. I have previously worked with other service providers and have NOT had the same care, attention to detail or level of response. All of the agents are knowledgeable, personable and extremely helpful.
I can not recommend Move GB highly enough.
Christine x

Resposta da MoveGB
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