I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Ver mais
A empresa respondeu
Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Ver mais
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Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Ver mais
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The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Ver mais
A empresa respondeu
Escrito pela empresa
11 Laura Place, BA2 4BL, Bath, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Incredible customer service - always get back to you quickly and are super friendly and helpful, and have gone to extra mile to sort out pausing and postponing my membership over lock-down.
I started out just doing a free trial with MoveGB hoping to try a couple of classes but with no particular plans to consider a membership with them once the trial was up. But I loved it and quickly became a member. I've found so many brilliant yoga teachers and venues all over the city through the app that I never would have tried otherwise. Regular yoga classes on the beach looking out to sea have to be a highlight.
I've not been very well with chronic fatigue. Before I got ill I thought the only types of excercise worth doing were fast team sports, but thanks to MoveGB I've fallen in love with yoga (turns out it's not just stretching!) and it's had a really positive impact on my health. Thanks for making classes so accessible and easy to organise around commitments and location.

Resposta da MoveGB
Great customer service - dealt with my issue quickly & efficiently. A local gym opens from 6.30am but sessions on the app were only showing from 8.00am - the person I spoke with had fixed the issue in 10 minutes, emailed me to confirm and added the desired sessions to my favorites on my account.
Top work

Resposta da MoveGB
Great service to keep nation healthy! So many choices with flexibility of time and variety of classes. The classes are literally available from 6am till 9pm. You can decide last minute and join within half hour, especially helpful to the people who are busy and can’t plan.
No Further excuse for lack of fitness!

Resposta da MoveGB
Great opportunity to stay active from home. Reasonable price, genuine membership options. And a lot of fun!

Resposta da MoveGB
Efficient when dealing with an issue. Thank you!

Resposta da MoveGB
Having used movegb for a while before lockdown i have always rated it highly. This is only more so since forgetting to freeze my membership and then refunded me and sent me a lovely email thanking me for being a key worker. I have used the freeze option until October which they have helped me extend when I had again forgotten to do!!!
Super speedy replies from staff and lovely emails!

Resposta da MoveGB
Excellent service and customer support is always bang on!

Resposta da MoveGB
It's always easy to get through on the phone, and the staff are really friendly and helpful.

Resposta da MoveGB
Great way of finding online workouts!
I’ve found some great classes and you’re often saving money by going through MoveGB rather than the service provider.
No limit to the area as the workouts are given live over zoom.
I don’t think I’ll be going back to the usual way of attending classes.

Resposta da MoveGB
Great choice of class and good back up help from the MoveGB team, when things don’t work out quite as planned! Thank you 🙏🏽

Resposta da MoveGB
Move Gb is the best option for exploring new places and it offers lot of different options! You can experience different activities,
you always feel very welcome from the Move Gb team, Very helpful and gentle too!

Resposta da MoveGB
Brilliant service provider! There's a huge variety of activities to choose from and the booking is easy and quick. The customer service team is one of the best that I ever encountered. They are always helpful, quick and willing to find the best possible solution. Highly recommend giving it a go! :)

Resposta da MoveGB
I signed up for a trial, service was ok. Ended up getting a membership direct with gym but still get constant spam e-mails from "Lizzie" Really annoying!!! I ended up marking them all as spam and unsubcribing. I don't need 6/7 e-mails from them a week. ANNOYING AF!

Resposta da MoveGB
I have been a member for some time and have always had a friendly and helpful interaction with the staff at MoveGB in resolving any issues.

Resposta da MoveGB
Great customer service, helpful, friendly and quick.

Resposta da MoveGB
Fantastic team who are friendly, helpful and effective in finding solutions to queries and enabling members and partners to deliver and access variety fitness through memberships. MoveGB is great!

Resposta da MoveGB
Only been using them a couple of weeks as a partner but a great company. Friendly and helpful staff from set up through to support. Had some lovely new clients booked through the system too.

Resposta da MoveGB
Very helpful group, I love working with them!

Resposta da MoveGB
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