Apologies for the slow review but we've been on holiday. The lad who serviced our boiler was polite, efficient and sorted the job with minimal fuss. He even offered some helpful tips and is a credit... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bernard Hough Great company, they give a first class service from initial contact requesting a quotation through to the final completion of the work. The whole company cannot be faulted, I would rec... Ver mais
I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Ver mais
A empresa respondeu
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de gás
- também em
- Canalizador
- Fornecedor de ar condicionado
- Fornecedor de caldeiras
- Reparação de aquecedores
- Serviços de instação de tubulações de gás
Escrito pela empresa
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Informações de contacto
290 Chorley New Rd, BL6 5NY, Bolton, Reino Unido
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Excelente
800 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt,efficient, clean and friendly
Prompt, clean,polite and very efficient.
25 de setembro de 2026
Boiler svce
Excellent service,professional and friendly staff on time appointment.
29 de setembro de 2026
They were efficient and friendly and…
They were efficient and friendly and did the job quickly.
29 de setembro de 2026
THE ENGINEERS DID A GREAT JOB WITH AS…
THE ENGINEERS DID A GREAT JOB WITH AS LITTLE DISRUPTION AS POSSIBE, CLEANED UP AFTER THEMSELVES AND WERE POLITE AND EXPLAINED EVERYTHING THEY WERE DOING.
29 de setembro de 2026
Brilliant Service
Bernard Hough
Great company, they give a first class service from initial contact requesting a quotation through to the final completion of the work.
The whole company cannot be faulted, I would recommend them to anyone.
29 de setembro de 2026
Opinião espontânea
Courteous
Courteous, efficient and reliable service always. Would certainly recommend.
22 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you for the glowing 5-star review!
We pride ourselves on providing courteous, efficient, and reliable service, so hearing that we consistently hit the mark for you means everything to our team. Thank you for your continued trust and for taking the time to recommend us—we’re always here whenever you need us!
A credit to your company
Apologies for the slow review but we've been on holiday.
The lad who serviced our boiler was polite, efficient and sorted the job with minimal fuss. He even offered some helpful tips and is a credit to your company.
15 de setembro de 2026
Good Communication ,through the initial…
Good Communication ,through the initial ordering process,quality workmanship,with clean and tidy trained technicians.
All in all a good job!!
Many Thanks to all
23 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you for taking the time to share your review!
Clear communication and tidy, top-quality work from our technicians are high priorities for us, so we’re delighted to hear that everything went smoothly from start to finish. We truly appreciate the recommendation and look forward to working with you again in the future!
Correct choice
Quick date, On time arrival, Notifications i.e. installer set off, explanations, covering for carpet, answering phone promptly, fixing 2 radiators n explanations why they wasn't working, ie pin stuck down on control valve so we leave open now. Pleasant manner by installers, removal of rubbish organised.
21 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for taking the time to share such detailed feedback! We are delighted to hear that you had a great experience from start to finish—from getting a quick appointment and receiving real-time updates to keeping your carpets clean and taking care of the rubbish.
It’s fantastic that our engineers could get those two radiators working again and take the time to explain the stuck valve fix. Helping you understand your system so you can keep everything running smoothly is always our goal.
We truly appreciate your business and your kind words about the team's service!
Resposta da M&R Plumbing & Heating Ltd
Thank you for the review! We appreciate your business and are glad our team could deliver efficient, hassle-free service to get the job done right.
Very helpful in choosing the correct…
Very helpful in choosing the correct boiler, workmanship very professional and follow up call was a nice touch.
17 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the 5-star review!
We know that choosing the right boiler can feel like a daunting decision, so we're thrilled our team could help guide you toward the best option for your home. Making sure the installation is handled with expert craftsmanship and following up to ensure everything is running smoothly are top priorities for us.
We truly appreciate your business and your feedback—please don't hesitate to reach out if you ever need anything else!
Resposta da M&R Plumbing & Heating Ltd
Thank you for the review! We're delighted to hear you had such a great experience with us this year. We truly appreciate your business and look forward to helping you again whenever you need us!
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the fantastic feedback! We're thrilled to hear that you found our team friendly, efficient, and brilliant to deal with. We truly appreciate your support and look forward to working with you again!
I have no hesitation in recommending…
I have no hesitation in recommending this company. They were extremely efficient, professional & courteous throughout my dealings with them.
16 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the wonderful feedback and for taking the time to recommend us!
Efficiency, professionalism, and courtesy are values we strive for with every customer, so hearing that this was your experience means everything to our team. We truly appreciate your business and look forward to helping you again whenever you need us!
Very good bunch of lads whom fitted a…
Very good bunch of lads whom fitted a new boiler, so swiftly and a year later serviced the boiler with a Super smile.
Well done Lads.😊😊😊😊👍
10 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the fantastic review! We’re thrilled to hear the lads made such a great impression, both with the quick boiler installation last year and for returning with a super smile for the annual service.
We truly appreciate your continued trust in us over the years and your kind words. We'll be sure to pass your praise along to the team—they'll be delighted! 😊👍
Excellent Company
Polite , efficient staff
always sensibly priced
Honest appraisals of the issues and repairs required
16 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the fantastic feedback!
Being honest, transparent, and fairly priced while providing polite and efficient service is the core of how we run our business. Knowing that you appreciate our clear appraisals and quality work means a lot to the whole team.
We truly appreciate your continued support and look forward to working with you again!
Excellent service. Good price
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All completed within a week at a really good price. Thank you
15 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the detailed 5-star review! We know how stressful managing property repairs can be, so we always aim to take that hassle off your plate by liaising directly with your tenants. We're thrilled we could get the call-out and service taken care of quickly and at a great price.
We really appreciate your business and look forward to helping you again in the future!
Communication was good.
Communication was good.
Timing was good.
Very polite.
Very efficient.
15 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the 5-star review! We really appreciate you taking the time to share your feedback. Keeping communication clear, arriving on time, and providing friendly service are top priorities for us, so it’s great to hear we hit the mark on all fronts.
We look forward to working with you again in the future!
M&R contacted us regarding…
As promised M&R contacted us regarding an annual boiler service and, as always, great communication all round.
I do feel a little picky saying it but, the engineer told my wife he had spilt a little water and had dried it up. Unfortunately however, the bedding and towels in the cupboard were left wet.
Meh! 6 and half a dozen you could say🤷🏻♂️
Otherwise good service.
14 de setembro de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you for taking the time to share your feedback and for your continued trust in M&R. We are glad to hear that you were pleased with our communication and overall service. However, we are very sorry to hear about the situation with the wet bedding and towels in the cupboard. A member of our team will contact you directly today to address this and ensure it is resolved for you."
Resposta da M&R Plumbing & Heating Ltd
Thank you so much for the 5-star feedback! We take pride in being a team you can always count on to get the job done quickly and right. We really appreciate your support and look forward to working with you again!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.