Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back
Localização
Alterar localização89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB
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Leia as opiniões dos outros
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Ver mais
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Ver mais
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Ver mais
Informações sobre a empresa
- Loja de pneus
- Mecânica automóvel
- Oficina de inspecção
- Serviço de alinhamento de rodas
- Serviço de motorista
- Serviço de troca de óleo
Escrito pela empresa
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Escrito pela empresa
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Informações de contacto
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Reino Unido
- 441782710848
4,8
Excelente
639 opiniões
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first time been there service good…
first time been there service good would go again
27 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Avoid! Incompetent, Patronising, Dishonest
These guys are beyond incompetent. They don't listen, the misquote and order the wrong tyres. They promise services they can't deliver, and then argue relentlessly with the customer. Avoid!
24 de julho de 2026
Opinião espontânea
Resposta da Mr Tyre Ltd - Newcastle under Lyme
Dear Utopia Collective,
We strongly suspect this review is connect to other recent posted reviews and not a genuine review.
If that is not the case, could you kindly contact us at custerservice@mrtrye.co.uk with the details.
kind regards
Mr Tyre Ltd
Misleading quotes, poor service and excuses that don't add up.
I visited the Newcastle-under-Lyme branch some to ask about tyres and tracking for a Sprinter van. They explained that the current tyres are over sized. I asked them to sell me the normal size road tyres. I was told it would be no problem and was quoted £135 per tyre, plus the cost for the tracking adjustment, with the staff insisting this was the cheapest available option.
I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all.
Now they are making excuses about tyre sizes and types, and about the size of their ramp for the work on the tracking, when all this was made clear from the very start. They are either misleading customers on purpose, or are just not paying attention. Either way, this was a complete waste of my time. I went to a competitor the next day, they understood immediately what I needed and got it sorted straight away.
23 de julho de 2026
Opinião espontânea
Resposta da Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Meier,
Further to your second posted review, we would like to state that we are not making any excuses about tyres sizes and types, we have just purely stated a factual correct response.
When you visited the depot to enquire about the cost of the tyres, I was actually present at the time and witnessed and listened to the conversation. At no point was there a discussion about the current tyres being over sized, you were informed that it was an odd sized tyre and you were quoted accordingly.
kind regards
Ian
Mr Tyre Ltd Regional Manager
Misleading In-Store Quotes and Clueless Service
I visited the Newcastle-under-Lyme branch today to ask about tyres and tracking for a Sprinter van. I was told it would be no problem and was quoted £135 per tyre, with the staff insisting this was the cheapest available option. I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all. Misleading in-store prices and terrible communication—they seem to have no clue what they're doing.
21 de julho de 2026
Opinião espontânea
Resposta da Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Meier,
We are sorry that you are disappointed, however we would like to point out the following,
You visited our depot on Tuesday 21st July and you asked a staff member to give you a quote on your tyres, he went out and checked the size on your van. The tyre he checked was a 235/70R16 Mud&Snow van tyre. When he checked our system he informed you that this was an unusual size and they would have to be ordrered in, he quoted you £135 for a similar tyre.
At 4.49pm the same day you rang the depot and told our staff member that you had ordered off our website four tyres and were we able to carry put the wheel alignment at the same time. You told him that the vehicle was a Mercedes Sprinter Van, he replied and said without seeing the vehicle he could not guarantee we could carry out the wheel alignment as it it could be too long for our ramp, we would have to see it first. You then informed him, if that was the case cancel the order.
Looking at the tyre order you placed with us, you ordered 235/65R16 Van Tyres which is a completely different size to what you were quoted for in store, and is different to the size our staff member took off one of your tyres.
We have not mislead you with prices quoted, we quoted on the size which was on your vehicle when you visited the depot.
kind regards
Ian
Mr Tyre Ltd
Friendly staff
Friendly staff, competitive price and didn't take long. All in all great service 👍
9 de julho de 2026
Needed an honest opinion on my tyres…
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres and told to call in anytime to have the wear checked. Gave me confidence in the brand and will definitely have my repeat custom. Thank you
2 de julho de 2026
Friendly Staff and a great service
25 de junho de 2026
Great service and advice etc all done…
Great service and advice etc all done on time
19 de junho de 2026
Very good service and reasonable price
Very good service and reasonable price, technician pointed out a minor defect on my wheels and advised what to do next. Good customer service and really friendly.
17 de junho de 2026
Good service with clear professional…
Good service with clear professional feedback. Happy to come back again for future tyres and services
4 de junho de 2026
Great service as always 👍
5 de junho de 2026
Very helpful member of staff
3 de junho de 2026
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