Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back
Localização
Alterar localização89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB
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Leia as opiniões dos outros
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Ver mais
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Ver mais
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Ver mais
Informações sobre a empresa
- Loja de pneus
- Mecânica automóvel
- Oficina de inspecção
- Serviço de alinhamento de rodas
- Serviço de motorista
- Serviço de troca de óleo
Escrito pela empresa
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Escrito pela empresa
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Informações de contacto
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Reino Unido
- 441782710848
4,8
Excelente
639 opiniões
Pede aos clientes que escrevam opiniões
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Prompt and courteous
Prompt, professional and courteous service - my tyre issue on my VW camper was resolved swiftly
15 de agosto de 2025
Paul and Joe were fab
Paul and Joe at the Newcastle-under-Lyme Mr Tyre were brilliant today. Really friendly, polite and professional when I needed my tyre changed and replaced. I can always trust Mr Tyre for all my car needs and would recommend them 100% ! Thank you.
12 de agosto de 2025
Very helpfull and good customer …
Very helpfull and good customer communication explained every thing
28 de julho de 2025
easy to book appointment on line
easy to book appointment on line, arrived early but was dealt with straight away, not long to fit new tyres and away off home we went
28 de julho de 2025
New battery
The customer service was first class. They put you at ease and checked what was needed. Price sorted battery changed all done in 10 minutes excellent
25 de julho de 2025
It was my daughters car she says they…
It was my daughters car she says they were very helpful and done a good job.
23 de julho de 2025
Everything done to time as promised at…
Everything done to time as promised at agreed price
22 de julho de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Paid for a gold service
Paid for a gold service, didn’t change the oil just topped it up to high, clearly not done it as it’s black and has caused a warning light on my vehicle… Water in the cooling system… which could destroy my engine it could of been like that when bought the car but they still should of noticed and rectified, as essential fluids are part of the service. Spark plugs needed changing, not done or offered to be done… happy with the new tyres so far but wouldn’t recommend getting a service there, feel robbed.. maybe not the company as a whole but definitely dodgy/lazy mechanics… ended up doing spark plugs complete oil change and coolant flush and change myself. Honestly save your money…
17 de maio de 2025
Resposta da Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Buddin,
Could you kindly contact us at customerservice@mrtyre.co.uk with all the details, you have accused us of not carrying out various parts of vehicle service which came into our depot nine weeks ago.
As you have commented that you feel robbed we would like to address your comments either publicly or privately.
I would however like to point out the following regarding your accusation that that we didn't change the oil,
It's normal for engine oil to appear black or dark shortly after an oil change,. This darkening is usually due to residual oil and soot (carbon particles) from the previous oil, which mixes with the new oil. Even with a complete oil change, some old oil and soot will remain in the engine, causing the new oil to darken quickly.
We look forward to hearing from you.
kind regards
Ian
Mr Tyre Ltd
Perfect performance all around as usual.
15 de julho de 2025
Instant service.
7 de julho de 2025
Quick and simplec
Car had an interim service.
Done in 45 minutes and a comprehensive report sent via email.
28 de junho de 2025
Prompt and efficient service and…
Prompt and efficient service and competitive pricing. Highly recommended by me and I’ve used them quite a few times now.
27 de junho de 2025
Fantastic place to go
Friendly staff, extremely efficient service and so easy to book online and pay once you're there! Didn't even have wait a full hour for 4 tyres and alignment to be done! Would highly recommend and I'd definitely use these guys again. Thank you!
21 de junho de 2025
Very kind petsonal
Very kind petsonal, helpful and patiently explained any questions i had. Thank you very much.
12 de junho de 2025
Appointments pointless
Whilst I appreciate that fast fit expect drive in sales, the whole idea of appointments is so that you can arrive and be seen.
What is the point of booking an appointment if you then have to wait for an hour.
Once in the service was good and efficient as usual
7 de junho de 2025
Resposta da Mr Tyre Ltd - Newcastle under Lyme
Dear Craig,
We are very sorry that your experience wasn't as expected. We do try our best to keep to booking times, and i apologise that you were delayed on this occasion. I'm happy to see that once your vehicle was in our workshop the service you received was good and efficient as usual.
We are confident that if you use us again, we will be able to meet your expectations.
Kind regards,
Pete
Customer Service Team
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