Today instalation didn't go as expected at first but after speaking to the supervisor things looked up for me . The guys Joey, Liam and Stefan bent over backwards and installed to my needs . They h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Stefan made attendance to our house to install the required modem. He was respectful to our property at all times wearing boot covers, taking away the leftover pieces of packaging etc and leaving... Ver mais
A empresa respondeu
Quick install by three very efficient workers , Stefan , Elliot and Macca. Stefan explained in detail what happens once my new router arrives and explained it in terms I could understand, many thanks... Ver mais
A empresa respondeu
Couldn’t fault the install today, engineer James was polite and very helpful, helped re route installed cable which had been fitted incorrectly the the outside. No mess left either . Thanks James
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3’s high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.
Informações de contacto
Owen House Owen Avenue, Priory Park, HU13 9PD, Hessle, Reino Unido
- 01482 736133
- info@ms-3.co.uk
- www.ms3networks.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alex who fitted my internet was…
Alex who fitted my internet was fantastic and pleased with his respect in my property and was a great lad to talk to. Questions I had was answered with no problems. Thank you again Alex for the professional installation.
22 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Good morning Craig,
Thank you for taking the time to leave us a 5* review!
It's great to read your glowing feedback about Alex, he is great at what he does! We'll be sure to pass on your kind words.
Thanks again for the review, and we hope you enjoy your new connection.
Kind regards,
Team MS3 💜
Spot on service everything arrived and…
Spot on service everything arrived and happend as i was told .The engineet who fitted it McCauly spot on lad very knowlegable nothing to much trouble very respectful of our home great job
21 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi,
Thank you for a great 5* review! Its what we love to see.
I Will make sure Macauley is fed back on these superb comments.
We hope you enjoy your connection.
Kind Regards,
Team MS3 💜
Shane the install engineer was very…
Shane the install engineer was very accommodating and very knowledgeable. If only all workmen where as pleasant and helpful as Shane the world would be a better place
21 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi,
Thank you for this brilliant 5* review.
What a lovely comment to read, I'm glad Shane really helped, I will make sure this is passed over to him!
Kind Regards,
Team MS3 💜
Your staff performed their work…
Your staff performed their work flawlessly and are truly wonderful employees who provided great assistance through conversation. Thank you for your support.
20 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Mohammed,
Thank you for the 4* review.
We are glad to hear that the engineer performed the work flawlessly, I wonder what we could do to make this a 5* review ...
We hope you enjoy your new service with us!
Kind Regards,
Team MS3 💜
Josh the engineer was really polite
Josh the engineer was really polite, friendly and did a good job installing the equipment.
18 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Shaun,
Thank you for the amazing 5* review.
We are glad that Josh was polite and friendly and the install was up to standard.
We hope you enjoy your new service.
Kind Regards,
Team MS3 💜
Resposta da MS3 Networks
Hi Deeno,
Thank you for the 5* review! We'll be sure to pass along your kind words to James, we're glad to see you were happy with his work.
Thank you again, and we hope you're enjoying your connection!
Kind regards,
Team MS3 💜
So far so good! Would recommend
Went on uswitch for the first time. Saw their deal and was interested.
Clicked on it and a guy spoke to me. Probably their sales team. Anyways they handled everything by informing my current provider and locking in the fixed 2 year contract. (Which was half price)
Had an engineer sort everything out. (Very polite might add)
Just waiting on the router they are sending out and should be fingers crossed, jobs a good one.
Anyways might make another review on the WiFi speed. But so far it’s been great. They’ve kept me in the loop the whole way and yeah so far I would recommend.
15 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi there James,
Thank you for taking the time to leave such a detailed review! We’re delighted to hear that your switch to MS3 has been a smooth experience so far. It’s great to know that our sales team were able to guide you through the process, keep you informed throughout, and help secure a package that offered excellent value.
We’re also pleased to hear that the engineer visit went well and that you found the installation engineer polite and professional.
We hope your router arrives promptly and that once everything is connected, you enjoy the full benefits of your new service. We’d love to hear how you get on with the speeds once you’re up and running.
Thank you again for your review and welcome to MS3!
Kind regards,
Team MS3 💜
Great Experience
Sam the salesman was top class, truly one of the best in the business. Install by Stefan who was a top bloke. Great experience!
9 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Joe,
Thank you so much for the brilliant review! We're so pleased to know Sam was really helpful during the signup process, and that Stefan was great during installation. That's what we like to see!
Thank you again, and we hope you enjoy your new connection!
Kind regards,
Team MS3 💜
The switch from Kcom to MS3 was handled…
The switch from Kcom to MS3 was handled entirely at their end and we had zero issues.
The installation staff were knowledgable, efficient and friendly.
An initial speed test after installation for the 900mb/s connection produced a speed of 946.64mb/s. I think the numbers speak for themselves.
Would definitely recommend.
11 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi,
Thank you for this 5* review, we love that you had such a good switch and installation experience!
Its also great to hear about the speed you are receiving!
Them numbers certainly do speak for themselves.
Kind regards,
Team MS3 💜
Msc amazing helpful staff
Msc amazing helpful staff, from the man on the phone through to the engineer's; couldn't fault them for their attention to detail. 100% recommendation. Thank you everyone. Gold stars 🌟 all round.
12 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hello,
Thank you for this amazing review!
We love the 5* review but also the Gold stars!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Had my new broadband fitted today
Had my new broadband fitted today, Josh was very helpful really friendly and helped with any questions I had. Made me feel at ease, would highly recommend
12 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hello,
That is great to hear that Josh was very helpful and answered all of your questions, we'll make sure to pass this onto him!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Resposta da MS3 Networks
Hello,
Thank you for the brilliant 5* review!
We're really pleased to hear our team was friendly and efficient and you would recommend!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Josh was absolutely brilliant from…
Josh was absolutely brilliant from start to finish. Very helpful, informative and professional throughout the whole job. He explained everything clearly, got straight on with the work and made the whole process easy and stress-free.
Couldn’t have asked for better service honestly. A genuine credit to the company and a very hardworking member of staff. Would highly recommend.
12 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Shaun,
Thank you for the brilliant review! We're glad to hear that Josh was professional and informative during his visit, and that he helped make the process stress free. That's what we love to see. We'll be sure to pass along your lovely feedback to Josh, I'm sure he'll be made up!
Thank you again, and welcome to MS3.
Kind regards,
Team MS3 💜
Absolutely brilliant service all the…
Absolutely brilliant service all the guys who did the work were Absolutely spot on and left everything clean and tidy will be recommending ms3 in the future
8 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Christopher,
Thank you for leaving such a great review! We really appreciate it.
We're very pleased to hear our engineers were brilliant and left your property nice and tidy - that's what we want to see.
Thank you again, and welcome to MS3!
Kind regards,
Team MS3 💜
Resposta da MS3 Networks
Hi John,
Thank you for the 5 star review, this is greatly appreciated.
We are happy that the service was sorted to your expectations and we hope you enjoy your new service with us.
Kind Regards,
Team MS3 💜
Broadband installation MS3 network.
Engineer arrived in time slot provide, was polite and curtious and respected my property, discussed with me what he was going to do and we're to place cables and router .
7 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi there Alan,
Thank you so much for taking the time to leave us this fantastic review! We're so happy to hear that the engineer arrived on time, was respectful towards your property and explained what he was going to be doing before actioning it. That's what we like to see!
Thank you again, we hope you're enjoying your connection.
Kind regards,
Team MS3 💜
Really good professional installation…
Really good professional installation very quick very little mess nice box on the wall very happy with it
8 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Scott,
Thankyou for taking the time to leave us a 5* Review.
We are pleased to hear your installation was professional and you are very happy with it.
We hope you enjoy your new connection!
Kind Regards,
Team MS3 💜
Friendly and efficient
Friendly and efficient. Zoe was first-rate.
7 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Beverly,
Thank you for the amazing 5 star review, this is greatly appreciated!
We are more than happy that Zoe was first-rate and efficient. This feedback will be passed over to her.
Kind Regards,
Team MS3 💜
Whilst the date of installation took a…
Whilst the date of installation took a little while, possibly due to trees at the front of the house. Once the cable had been run to the house, the engineer to fit the unit was right on time and fitted the terminal box very quickly and without mess. However getting the connection to ZEN was a little more difficult. Possibly due to my lack of knowledge of these electronic systems. I had to get a friend to visit and organise the connection. In general, can't complain as I am rather aged.
J.H. Corse
6 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi John,
Thank you for the 4 star review.
I am pleased to read you are now connected and the installation was quick and mess free.
We appreciate the feedback and we hope you enjoy your new connection.
Kind Regards,
Team MS3 💜
Friendly & Timely
Engineer was there early as requested, worked quickly whilst being friendly & polite.
7 de maio de 2026
Opinião espontânea
Resposta da MS3 Networks
Hi Jacob,
Thank you leaving an amazing 5 star review, this is greatly appreciated.
We hope you enjoy your new service with us.
Kind Regards.
Team MS3 💜
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.