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My Chemist Plus Opiniões 1232

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing service, all required information provided with deep knowledge and not rushing at all. Thanks Bonita for your help. She is amazing pharmacist with lots of products knowledge. Thanks

Classificada 4 em 5 estrelas

Can’t fault the service overall. I had an abscess on the Friday, filled in the questionnaire, and was prescribed amoxicillin quickly. The cost is on the higher side, and the fact they don’t opera... Ver mais

Classificada 5 em 5 estrelas

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... Ver mais

Classificada 5 em 5 estrelas

Having conducted my online consult on Wednesday afternoon. The service was exactly as described. Receiving my prescription at 09:06am on the Friday. Prompt, courteous and helpful service from start... Ver mais

Informações sobre a empresa

  1. Farmácia

Escrito pela empresa

Online Pharmacy and Online Prescription Service


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

(Legal) Drug Dealing Cowboys!!

Will never use again. I’ve made multiple orders over the last few years & no complaints. My latest order arrived last Saturday, on opening I was disappointed to discover 2/3 of the order was missing. Ok, mistakes happen. So I’ve Emailed multiple times (no reply), called their 24/7 helpline non stop (they never answer). The lesson to be learned is, if you get lucky & they send your correct order 1st time….Jackpot. If there is a problem forget any kind of customer service. Your only option is to claim your money back through your bank/credit card company.

4 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The website said that orders made…

The website said that orders made before 2pm would be delivered next day.
I placed my order at 9.19am on Monday and I even paid extra for guaranteed 1pm delivery for the following day.
My Order did not arrive on the Tuesday so I enquired why and that was due to them not processing the order until that evening, past the time it could have been dispatched. I was not happy as this was in contradiction to what was advertised. I asked for a refund of the additional postage fee I paid and was told it would be processed but I have not had that back.
I therefore expected that I would receive my order by 1pm on the Wednesday instead. I didn't It has just arrived today, 3 days after placing an order which should have been guaranteed for next day before 1pm.
I did email to chase and express my dissatisfaction however I personally found the responses that were sent back to be rude and unhelpful.
I will not be using them again and certainly do not recommend their services.

27 de janeiro de 2022
Classificada 5 em 5 estrelas

A premium worth paying for

Having conducted my online consult on Wednesday afternoon. The service was exactly as described. Receiving my prescription at 09:06am on the Friday.
Prompt, courteous and helpful service from start to finish. Everyone I dealt with couldn’t help enough - reminding me to make sure I get a dentist appointment (I’m still waiting!!!).
Cannot recommend enough. Yes you pay a premium for this service but you do get exactly what you pay for. Thank you

21 de janeiro de 2022
Classificada 1 em 5 estrelas

I haven't received my order

I haven't received my order. I have sent numerous emails that haven't been responded to. Neither can I get hold of the organisation via the telephone.

14 de janeiro de 2022
logótipo da My Chemist Plus

Resposta da My Chemist Plus

Hi
Please email admin@mychemistplus.co.uk and we can look in to this for you.

Regards

Classificada 1 em 5 estrelas

So far a poor experience

So far a poor experience, submitted and paid £52 9:40am (ish) yesterday and still no update on my order over 24 hours later, I haven’t sent multiple messages with no response

12 de janeiro de 2022
Opinião espontânea
logótipo da My Chemist Plus

Resposta da My Chemist Plus

Hi

We have no order under Glenn Steven’s!

Regards

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