My Green Lighting Opiniões 

182
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

For three years I have searched for a small tubular shade to fit my Oslo lighting feature, I came across this amazing firm who had just the item I had searched for. The 4 tubes arrived carefully pac... Ver mais

Classificada 5 em 5 estrelas

I had a great experience with My Green Lighting. Although I needed to return my original order because our walls weren’t suitable for the fittings, Jennifer was very helpful and made the whole retu... Ver mais

Classificada 5 em 5 estrelas

Purchased two wall lights for dining room, always difficult off pictures but have to say quality far exceeded the price paid delivery and packaging was first class. So pleased w it th all aspects.

Classificada 5 em 5 estrelas

Brilliant. After many fruitless web searches for what I needed I came across My Green Lighting. I'd decided by then that the next result that looked possible on the web I'd visit and confirm face... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação
  2. Fornecedor de lâmpadas

Escrito pela empresa

Low energy lighting doesn't have to be ugly, so save the planet in style with fantastic energy saving lighting!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(182)

35 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

My experience with My Green Lighting has been excellent from start to finish. I found the website easy to use, quickly found the product I wanted, and when there was a problem with my delivery Kate was quick to respond and extremely helpful. It was so reassuring to know that I could speak to somebody directly. Highly recommend.

20 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company

Bought a side light at £108, cracked when switched on - asked for a refund and was told that I would need to pay to return the light.
The company offered to replace the part but why would I want to keep an item that broke straight away.

22 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

If I could rate My Green Lighting zero…

If I could rate My Green Lighting zero stars I would. I placed an order and prior to placing the order I was told by a representative that I would be guaranteed next day delivery if I placed the order before a certain time frame. They claim that they never said that and they don't record calls. My item was delayed and they even shared fabricated information that they claim was from the courier. I spoke directly with the courier who confirmed that what I was told was nonfactual. When I saw other reviews, I believed that this was a solid, well-trusted company. Would not recommend purchasing from My Green Lighting as they lack in service and accountability. Please avoid at cost of disappointment.

15 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

They have the best customer service team!

I originally bought a couple of light bulbs but found out I chose the incorrect fitting (the packaging for the bulbs was brilliantly packed, no worries they'll break at all!). I spoke to customer service team and they have been so helpful with the refund and also finding a selection of the correct bulbs I could use and also explaining the pros/cons to different lumens, sizes, specific to my uses. I couldn't ask for better service and will be highly recommending them over Amazon/any other company. Extremely impressed with the care they take with every query I had (I had a lot!) 5* company!

8 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer serviceI had a faulty light fitting and…

I had a faulty light fitting and thought it was the tubes, so I ordered some from My Green Lighting. When I received them it turned out it was the fitting itself which was faulty and that fitting is no longer made. When I contacted My Green Lighting they agreed to take them back for a full refund which was processed very quickly.

21 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I had ordered four under cabinet lights and one casing had a mark. The communication with the help desk was excellent. They sent a replacement within three days. Very good service! Good quality of the under cabinet lights.

22 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Purchased a light fitting at a very good price. Unfortunately there was a manufacturing problem with the light. Contacted My Green Lighting who were exceptionally helpful and arranged a new and fully checked item to be sent to me. Good traditional style of service

21 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

New toru led kitchen cabinet lights

I purchased some new led under kitchen cabinet lights from my green lighting, on the Saturday, my parcel arrived at my preferred address on Wednesday--when I was able to go through my items at the weekend, I realised I needed to order a few more items, they were also promptly delivered to me within 48hrs.
All now working perfectly.
Thankyou my green lighting.

14 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I had a small problem with an Emergency…

I had a small problem with an Emergency LED Light kit I purchased from MGL , the retaining arms were missing, I emailed MGL and they immediately contacted their supplier, who then immediately sent out a replacement that I received the very next day.
Extremely impressed with their MGL's response and quick action and to their suppliers with their prompt action at resolving the issue. Gold Stars to both companies. Thank You.

13 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

Amazing service. Gave me information I needed and made the ordering very clear, Prices very good and delivery fast. Light in kitchen now installed.

9 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

LED under cabinet linked light fittings

Whilst I was searching for some replacement fluorescent tubes, I came across mygreenlighting who were able supply an LED equivalent at an extremely excellent price and delivered in only a couple of days.
All fitted and working in only an hour! Very pleased with the results.

11 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fluorescent tubes

I ordered two fluorescent tubes on Friday last week. I had tried another supplier and they were worse than useless. The tubes arrives the following day - Saturday - very well packed, and they were just the job !
I haven’t placed an order with My Green Lighting before but I will do so agsin.
Excellent service !

22 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid.

Avoid.
I ordered 2 lights for my new kitchen.
The sent me one envelop with 2 different boxes inside and only one was complete. The second had only cable and fixture. They "forgot" the actual light.
When I contacted them, they called me a liar.

12 de setembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Wide range of lamps and comprtitive pricing

Since my retail outlet closed I have been looking to find Integral lamps without success. A short internet search took me to 'My Green Lighting' and they came up trumps. They seem to stock everything and more. I didn't make a price comparison beforehand but they are surely quite cheap - how do they do it? So pleased with the rapid delivery of the 5 lamps I ordered and I will be a returning customer. Thank you.

9 de setembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

There was a crack in the ring which…

There was a crack in the ring which fits around the base of the lantern of the outside lamp. My Green Lighting responded immediately and replaced the ring at once. Excellent service and it wasn’t their mistake that there was a fault.

9 de maio de 2023
Opinião espontânea

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