We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... Ver mais
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Leia as opiniões dos outros
Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... Ver mais
A empresa respondeu
Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assiste... Ver mais
I gave nanny tax 5 stars because whenever I phone whoever I speak to are always kind and helpful. I spoke with Bluebell this afternoon and she instantly dealt with a couple of queries that I had. Blue... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de folhas de pagamento
- Especialista fiscal
- Consultor fiscal
- Declaração de impostos
- Serviço de declaração de impostos
Sobre Nannytax
Escrito pela empresa
Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
- 95% of customers rate our unique online member’s area excellent.
- Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
- Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.
Informações de contacto
7th Floor, Telecom House 125-135 Preston Road, Brighton, BN1 6AF, Brighton, Reino Unido
- 02031374401
- info@nannytax.co.uk
- www.nannytax.co.uk
4,7
Excelente
803 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Self service platform
The service they provided is like a self service platform, employer has to fill in all the employment information manage the employees themselves. It took me so many calls to set up my employee on their portal. Any change of employment conditions the employer would have to do it themselves. If you would like self service platform then choose them others, better to avoid.
9 de julho de 2026
Opinião espontânea
Resposta da Nannytax
To Yuan,
Thank you for taking the time to share your feedback. I'm sorry to hear that your experience didn't meet your expectations.
Our platform is designed to give our customers direct control over their payroll and employee information, which many customers value for its flexibility. We understand, however, that this approach may not suit everyone's preferred way of working. Our team is always on hand to provide guidance and answer any questions you may have.
It's good to know that you were able to speak with Mark yesterday afternoon and that the issue has now been resolved. We value all customer feedback, as it helps us continue to improve both our platform and the support we provide.
Best wishes
Laura Eason
Head of Customer & Operations
Simple and straight forward interface…
Simple and straight forward interface online and quick access to support on the phone when needed
11 de junho de 2026
Opinião espontânea
Resposta da Nannytax
Thank you for your feedback! I'm glad you found our online interface easy to use and our support team quick to help. We appreciate your review!
Straightforward and easy renewal…
Straightforward and easy renewal process.
5 de junho de 2026
Opinião espontânea
Resposta da Nannytax
Hi Claudia,
Thank you for your feedback! I'm delighted to hear that you found the renewal process straightforward and easy - exactly how it should be!
Best wishes
Laura Eason
Head of Customer & Operations
Feedback on nannytax
We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal with things very quickly. An excellent service. Have recommended them to many other and would definitely use again if I had to.
26 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Thank you for your wonderful review and for being a valued client for the past seven years. I'm delighted to hear you've been happy with our service and support. Your recommendations mean a lot to us, and we truly appreciate your trust in Nannytax.
Best wishes
Laura Eason
Head of Customer & Operations
Very easy renewal process
24 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Hi JS,
Thanks for your review! I'm glad you found our renewal process straightforward, we aim to keep your experience as seemless as possible.
Best wishes
Laura Eason
Head of Customer & Operations
Excellent efficient service with a very…
Excellent efficient service with a very friendly, professional team!
21 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Hi Alice,
Thanks for your review! I'm glad you found our service efficient, friendly and professional - that's exactly what we aim for!
Best wishes
Laura Eason
Head of Customer & Operations
Makes life easy
Makes life easy. Reminders for insurance and what you need to do to stay compliant and responsible employer
16 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Hi Laura,
Thanks for your review! I'm glad the reminders help make compliance and employer responsibilities easier to manage - that's exactly what we aim for!
Best wishes
Laura Eason
Head of Customer & Operations
Simple and straightforward
Simple and straightforward. Have had insurance for a year and just renewed. Easy to fill out all forms, reminders when renewal was coming up.
8 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Hi Anna,
Thank you for your review! I'm so pleased you found the process simple and the renewal reminders helpful.
Best wishes
Laura Eason
Head of Customer & Operations
Smooth operation :)
8 de maio de 2026
Opinião espontânea
Resposta da Nannytax
Hi Adam, thanks so much for your review. It's much appreciated!
Best wishes
Laura Eason
Head of Customer & Operations
A very easy site to use
A very easy site to use. No fuss no problems.
28 de abril de 2026
Opinião espontânea
Resposta da Nannytax
Hi Evayne,
Thank you for your kind words! I'm really glad to hear you found the site easy to use and hassle-free.
Best wishes
Laura Eason
Head of Customer & Operations
Nice and easy
Nice and easy. Was straightforward and quick to do.
27 de abril de 2026
Opinião espontânea
Resposta da Nannytax
Hi Walter,
Thanks for your feedback! I'm to hear you found the process nice and easy, and that everything was quick and straightforward.
I really appreciate you taking the time to share your experience.
Best wishes
Laura Eason
Head of Customer & Operations
Very straightforward and quick process!
8 de abril de 2026
Opinião espontânea
Resposta da Nannytax
Hi Alex,
Thanks so much for your review! Glad you found it quick and straightforward.
Best wishes
Laura Eason
Head of Customer & Operations
Excellent service
Excellent service. Takes up much of the hassle!
1 de abril de 2026
Opinião espontânea
Resposta da Nannytax
Hi George,
Thank you so much for your kind words! I'm really glad to hear that our service made things easier for you, that’s exactly what we aim for.
Best wishes
Laura Eason
Head of Customer & Operations
Resposta da Nannytax
Hi Nadjeneba,
Thank you for your feedback! I'm glad to hear you had a good and quick experience with us.
Best wishes
Laura Eason
Head of Customer & Operations
Resposta da Nannytax
Thanks for your feedback! I'm glad you found everything simple and straightforward. I appreciate you taking the time to share your experience.
Best wishes
Laura Eason
Head of Customer & Operations
I HAVE BEEN WITH NANNYTAX FOR YEARS!!
I HAVE BEEN WITH NANNYTAX FOR YEARS!!
I NEVER HAD A PROBLEM AND AT THE MOMENT ALL THE AGENTS ARE JUST EXCELLENT AND HELPFUL
THANK YOU TO YOU ALL
21 de fevereiro de 2026
Opinião espontânea
Resposta da Nannytax
Hi Victoria,
Thank you for your continued support of NannyTax! I'm so pleased to hear you’ve always had a great experience and found our team helpful. We truly appreciate your kind words.
Best wishes
Laura Eason
Head of Customer & Operations
hard to renew initially, although Tracey on the phone was great
hard to renew
28 de janeiro de 2026
Opinião espontânea
Resposta da Nannytax
We appreciate your feedback, while I'm sorry the renewal was tricky at first, it’s great to hear Tracey was able to help. We’re working behind the scenes on technology upgrades to create a smoother, more user-friendly experience, and can’t wait to share what’s coming next.
Best wishes
Laura Eason
Head of Customer & Operations
Super straight forward with no surprises
Super straight forward with no surprise hike in the renewal premium. Thank you.
19 de janeiro de 2026
Opinião espontânea
Resposta da Nannytax
Hi Nick,
Thank you for your kind feedback. I'm pleased to hear everything was straightforward and transparent for you - exactly what we aim for!
Best wishes
Laura Eason
Head of Customer & Operations
Resposta da Nannytax
Hi Niamh,
Thank you for your feedback! I'm glad to hear you found it easy and quick to use.
Best wishes
Laura Eason
Head of Customer & Operations
Friendly and super efficient
The administration involved in employing a nanny is truly daunting but Nannytax has taken care of it all, from dealing with HMRC to calculating holiday pay for irregular hours, they have taken the strain; and always with speed and friendliness.
I cannot recommend them highly enough. Thank you.
23 de dezembro de 2025
Opinião espontânea
Resposta da Nannytax
Thank you for your lovely feedback. I'm so glad we could take the strain out of the administration and make the process straightforward for you. Your recommendation means a great deal to us.
Best wishes
Laura Eason
Head of Customer & Operations
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