National Tyres and Autocare - Bootle Opiniões 59

TrustScore: 4.5 em 5

4,5

231 Hawthorne Road, L20 3AW Bootle, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I live in wales and I needed a set of 4 tyres for my Tesla this company were superb The tyres were delivered the following day as described Will definitely recommend

Classificada 1 em 5 estrelas

Just avoid - car never moved for a day it was there. Manager and area rep covered up. Again it was booked in for tracking something that another reviewer as left negative feedback on. Unless you... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a slow puncture, losing air after filling up 4 hrs earlier. These lads were great, called in 11am and told pop bk 2pm and it was sorted. Screw in tyre, only picked car up 8 days earlier and wasnt... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Postal offer MOT30 on mailshot was refused despite being in date. DV607 also recieved. Confusion over Halfords or NTS when trying to resolve with garage. WHY no booking direct and price at garage. Di... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Oficina de inspecção
  4. Mecânica automóvel
  5. Serviço de motorista
  6. Serviço de troca de óleo

Sobre National Tyres and Autocare - Bootle

Escrito pela empresa

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Called in this morning with a slow…

Called in this morning with a slow puncture, one of the guys here had it up for Inspection straight away and found a screw in centre of tyre .
The repair was done promptly and I found the staff professional and friendly.

25 de janeiro de 2025
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Hi Kenneth, Thank you for sharing your positive experience. We're glad to have been of assistance and we can’t wait to serve you again soon. Thank you for choosing Halfords! Regards, Anuj R

Classificada 5 em 5 estrelas

Manager Roy and his team Chris & Jason…

Manager Roy and his team Chris & Jason were brilliant! I had a puncture on the way to work.
I was fitted in promptly and they were kind and sympathetic to my concerns light.
The puncture was soon sorted and I was back in work in next to no time. A big help to me.
I’d like to thank Roy and his team and recommend their helpful attitude.

24 de janeiro de 2025
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Hi Degsy,

We're glad that you were pleased with our services. We appreciate your feedback, and we hope to be of assistance again soon. We appreciate you choosing Halfords!

Regards,
Prabhjot

Classificada 5 em 5 estrelas

Excellent service

After being allowed to order 4 new tyres online to be fitted at Hawthorne Road at a set time, I was advised in arrival that they did not have the tyres in store. This is through no fault of the garage but you shouldn't be allowed to book online if no tyres are available. Brian was amazing at the garage, he rang around to see who had tyres and managed to collect them the following morning from other garages and fitted them. Although it was an inconvenience having to go back and forth to the garage, I cannot fault the service I received from Brian and his staff

2 de março de 2024
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Hi Sharon,

Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you for choosing Halfords. 💯

Regards,
Kashish

Classificada 1 em 5 estrelas

AVOID car went in for 2 new tyres…

AVOID car went in for 2 new tyres supposed to fit 2 new valves as stated on the website i ordered from (tyreshopper) new valves where not fitted also they didn't even fit the tyres i ordered they gave me the cheaper version with worse rating in the wet/fuel and thought i wouldn't notice. Couple days later 1 of the tyres is flat so took the car back and got told "My wheels need refurbing some absolute crap and they had fitted new valves when i first came in" funny that i have a picture from the day they did it when i got back then the day i got it back again and voila 1 valve is now new but not the other! also knocked my tracking off as they don't balance your wheels.

5 de fevereiro de 2024
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Hi Kymo,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future.
We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.
I have reached out to you to discuss this further, please can you respond with your contact details including your email address so we can investigate further for you.
Thanks - Chantelle ⛺

Classificada 5 em 5 estrelas

Had a slow puncture

Had a slow puncture, losing air after filling up 4 hrs earlier. These lads were great, called in 11am and told pop bk 2pm and it was sorted. Screw in tyre, only picked car up 8 days earlier and wasnt expecting puncture. The lads sorted it all out, mended tyre, and they were polite and helpful. Have used previously with other car and had same courteous service. Ta lads 👍

8 de novembro de 2023
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Hi Lyn,

Thank you so much for sharing your positive experience! We pride ourselves on professionalism. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you for choosing Halfords!

Regards,
Prabhjot

Classificada 5 em 5 estrelas

National Tyres saved the day!

We got a puncture on a rainy Sunday afternoon. and Brian & Thomas at the Hawthorne rd, Bootle garage sorted it out, even with just half an hour to closing!
The guys were brilliant and we would recommend them highly.

23 de julho de 2023
Opinião espontânea
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Resposta da National Tyres and Autocare - Bootle

Dear Customer

THank you for your 5 star review.

Kind Regards

Robert

Classificada 5 em 5 estrelas

Excellent service, I will be back

A very busy site that seems well managed and organised. Excellent work completed on time and all ran to time. Everything explained afterwards as well, I was very impressed.

11 de julho de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Classificada 5 em 5 estrelas

New tyre

Baught from before and that's why going back as good service

5 de julho de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Customer

Thank you for your 5 star review,

Kind reagrds

Robert

Classificada 5 em 5 estrelas

As always a first class service from a…

As always a first class service from a first class provider the staff at Hawthorne Rd Liverpool premises where spot on

7 de junho de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Classificada 1 em 5 estrelas

AVOID

Just avoid - car never moved for a day it was there. Manager and area rep covered up.

Again it was booked in for tracking something that another reviewer as left negative feedback on.

Unless you're markets with the lads avoid (they will happily fit their mates in delaying people who pre-booked appointments in advance)

20 de maio de 2023
Opinião espontânea
logótipo da National Tyres and Autocare - Bootle

Resposta da National Tyres and Autocare - Bootle

Hi Rob,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're really sorry to hear about the level of service you received at our Bootle branch, we pride ourselves on excellent customer service, so it’s disappointing when we hear from customers who have been let down.

We have passed this on to the branch manager to ensure this is looked into.
We thank you again for bringing this to our attention.

Have a lovely week, Ffion

Classificada 5 em 5 estrelas

Very quick and easy to use website.

Very quick and easy to use website.
Very clear, used these before. Great staff, good service.

3 de junho de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Joanne

Thank you for your 5 star review.

Kind Regards

Robert

Classificada 4 em 5 estrelas

On the ball

Found the online booking service much better and user friendly than competitor sites.Price and options available were good and staff were friendly, helpful, and efficient.

21 de maio de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Customer

Thank you for your 4 Star review.

Kind Regards

Robert

Classificada 1 em 5 estrelas

I arrived to have my tyres fitted and…

I arrived to have my tyres fitted and alignment done only to be informed my tyres had not been ordered!

This isn't the fault of the branch as they were genuinely apologetic but this is a job at the ordering department.

How can you take £520 from a customer and not order their tyres!

10 de maio de 2023
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Resposta da National Tyres and Autocare - Bootle

Hi Mark,

Thanks for reaching out and leaving a review, we really appreciate all the feedback we receive as it all helps us improve our service.

We're really sorry to hear your tyres had not been ordered for your fitting at our Bootle branch, we can understand how frustrating that can be.

We have passed this on to the branch manager to ensure this is looked into.
We thank you again for bringing this to our attention.

Kind regards, Ffion

Classificada 3 em 5 estrelas

Ok I gave you 3stars

Ok I gave you 3stars, the probs for me we’re customer care ,car was booked in for 8:30 am had to wait till 9:00 am to hand my keys in ,was told they would ring when ready ,I asked about a couple of little things they could look at while they had the car was more than willing to pay but was told we don’t do anything like that here quite abruptly .oh ok I said and left.when I got a call to tell me to collect my car ,when I arrived a young man asked me what I wanted ,I told him I was here to pick my car up . He handed me my keys and a receipt not a word about anything and off he went ,there was another young man in the room and I asked him what was wrong with his mate ,he told me to take no notice and he explained to me that a report would be sent via email ,he was really nice . I don’t understand why the first young man was so off hand ,it has put me off maybe not using national again sorry .

21 de fevereiro de 2023
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Resposta da National Tyres and Autocare - Bootle

Hi Peter,

Thanks for reaching out and leaving a review on your experience with us. We always appreciate the reviews we receive as this allows us to improve on the service we offer.

We are so sorry to hear about the poor customer care you received when visiting us. We can completely appreciate the disappointment caused.

We have therefore passed across the information you have provided to the relevant team. They will be in touch to discuss this soon.

Kind regards, Shannon

Classificada 5 em 5 estrelas

Web site

Easy to use Web site no problems booking fitting for new tyres

8 de abril de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Mr David Sumner

Thank you for your review

Kind Regards

Robert

Classificada 5 em 5 estrelas

Quality tyres at reasonable prices…

Quality tyres at reasonable prices with discount offers on multiple purchases and then a payment plan on top of that. Why wouldn’t you get tyres from here.

22 de março de 2023
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Resposta da National Tyres and Autocare - Bootle

Dear Harry Dono

Thank you for your review

Kind Regards

Robert

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