Nautilus Yachting Opiniões 

667
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nautilus yachting offer exceptional customer service and have tonnes of experience. They operate from bases all over the world and will listen to your current needs, before suggesting possible trips.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

omments: This is my second trip with Nautilus and Harley and Helen. The organisation was excellent. The approach to the daily briefings were clear and instructive with just the right amount of friend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Feedback Reception upon arrival: Excellent Information briefing: Excellent Itinerary: Excellent Group Meals: Excellent Activities: Excellent Lead crew: Excellent Overall hospitality:... Ver mais

Classificada 4 em 5 estrelas

Nautilus excellent in the run up to the charter, bare in mind they handover on the day to the local charter company and location of the local company was a little vague. We made use of our indemnity a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Operador turístico

Informação fornecida por diversas fontes externas

At Nautilus Yachting we offer a great choice of sailing holidays, including yacht charter on yachts, catamarans and motor yachts in all the best sailing destinations worldwide and flotilla sailing holidays in Greece, Turkey & Croatia. To plan your next sailing holiday, click on our website or give us a call to discover a world of sailing choice.


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4,8

Excelente

TrustScore: 5 em 5

667 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(667)

9 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Good flotilla holiday but a few issues.

Very nice yacht. However:

For a 2 week cruise we were only issued with one set of 2 towels each. Should have been 4 in our view. After all we were issued with 2 sets of sheets, pillow cases.

Upon arrival at Athens airport there was no transfer for us to the marina. We had to phone the flotilla leader to tell him. It transpired that our names had been left off the list for transfer!

The flotilla leader was not helpful on a few occasions. He should be more proactive, particularly when crossed anchor chains were trying to be unravelled. It is no use shouting instructions from the harbour wall.

We were told that there were no supermarket s open on our first day (a Sunday) however, one of the other flotilla members found one close to the marina.

A few other minor niggles.

Overall an excellent holiday.

22 de julho de 2019
Opinião espontânea
logótipo da Nautilus Yachting

Resposta da Nautilus Yachting

Dear Roland,

Thank you for your feedback, which we will certainly forward on to the fleet you sailed with.

Despite these issues we are pleased to hear you had a very nice yacht and overall an excellent holiday.

Kind Regards

Nautilus Yachting Team

Classificada 1 em 5 estrelas

I have been shocked by the poor level…

I have been shocked by the poor level of service and response to a negative charter experience. I chartered a large (54 foot) luxury yacht in Greece, and arrived to find the yacht without working instruments (try entering heavily silted ports in Greece without knowing your depth!) and many other broken appliances, etc. We had a fine week, but had to make do with no instruments, no oven, limited electricity, and a broken dinghy. Upon reporting the issues to Nautilus, I received limited responses as to what had gone wrong and an offer for 300 pounds back (a fairly insulting 7% refund). Needless to say we'll be going back to Sunsail from now on.

18 de julho de 2019
Opinião espontânea
logótipo da Nautilus Yachting

Resposta da Nautilus Yachting

Dear Grant,

We are sorry to hear that the yacht did not meet your expectations. All your comments and feedback have been given to the local Greek supplier, so improvements can be made. They have also assured us the issues you had with the yacht have now been fully resolved.

Nautilus Yachting is an agent and whilst we regularly check the quality of the yachts with our suppliers, it is unfortunate when a yacht experiences mechanical issues.

In regards to the refund we never received your reply accepting the refund or bank account details, which is why the payment could not be made.

However we can confirm we have now received your bank details and the refund has been processed in full by our accounts team.

Kind Regards,
Nautilus Yachting Team

Classificada 5 em 5 estrelas

last year was the first time we had…

last year was the first time we had been on a sailing holiday, so we have some concerns as to how this would go. My three children (9,13 & 15) plus my wife (age with held) had a great time sunbathing, swimming, jumping off the boat, eating, drinking etc... while I worried about which direction we should be going.

The staff were very helpful and really helped to make the overall experience unforgettable. So much so that we are doing it all over again this year.

10 de julho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Greek Bareboat Charter

As a client over many years I highly recommend Nautilus Yachting as a charter company. Highly efficient but retaining the personal touch and prompt resolution to our queries.
I will comment at the completion of our bareboat charter to Volos on our experience with .the charter company "Sail Aegean".
Thanks Jonathan and Team.

9 de julho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Haven't yet been on the holiday but the…

Haven't yet been on the holiday but the whole booking process has been easy. Any queries we had and any special requests we made were handled without any fuss. In fact, that would summarise our dealings to date - no fuss or drama, just how you want it to be.

26 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

It’s really quite simple

It’s really quite simple. There isn’t anyone better. I’ve booked via Nautilus for many years. Initially yI shopped around but they were always the best on price. There customers service is the standard by which all should be judged. As I say it’s simple. There’s no need to go anywhere else and I don’t. Nautilus every time.

21 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

From initial enquiry to final booking…

From initial enquiry to final booking Nautilus Yachting made the process very easy with very good customer service. It’s the third time I have booked with Nautilus and would recommend them very highly,

11 de junho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Nearly 5 stars

Nearly 5 stars, but always room to improve.

Our agent Louise and the team have been very helpful. I think the website could perhaps have more information (gallery particularly). Our booking was not made via it.

The information we received for our holiday has been very good so far and the base appears to have all prepared for us.

Really looking forward to our flotilla and comparing to Sunsail.

Update after our holiday:

Great holiday, really enjoyable and the lead crew (Ross and Hanna) were excellent!

The boat provided was good, although had a couple of niggles which could have been fixed.

We had a great time.

7 de junho de 2019
Opinião espontânea

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