Neck on the Line jewellery Opiniões 

215
TrustScore: 3 em 5

2,8

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Nice products awful customer service. I returned an item and had to continually chase for a refund which as yet has still not been received. It has stopped me buying anymore items.

Classificada 5 em 5 estrelas

Good Quality Jewellery. Ive had nice compliments. Items arrived quickly. No issues. Good customer service will definitely order again

Classificada 1 em 5 estrelas

Faulty earrings, I emailed, no reply. Submitted a contact form and was contacted three days late and was told that the pin needs to be slightly pushed up in order to close. I replied confirming the... Ver mais

Classificada 1 em 5 estrelas

Received the wrong item (necklace so short it would barely fit round my neck) emailed a week ago, no response despite the company saying that they respond within 2 business days. Sent another email- a... Ver mais


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

215 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 23% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(215)

35 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Purchased a necklace in February the…

Purchased a necklace in February the inital pendent has rusted and have requested a new one and was told i would receive a replacement after emailing and DM them and finally got a response once I commented under a picture and haven’t received a confirmation message to say its been sent and its been 2 weeks

11 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Shockingly bad

Shockingly bad, spent £90 on necklaces, decided to return them as they just weren’t for me, paid for guarantee delivery back - a month later still waiting on refund after numerous emails and messages to them. Stay well clear of this company

22 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love the pieces

Love the pieces! Quality is amazing! I shopped from some other sites and the quality was terrible! Love line on the line! Will be a long standing customer !

14 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great value, beautiful jewellery

I was recommended to get NOTL jewellery by a friend and I'm so, so impressed by this jewellery for a really affordable price. So far, so good with me wearing my new necklace and earrings all day for two weeks and no tarnishing at all.

Delivery was fast and all the jewellery came beautifully packaged - they'd make gorgeous gifts and I'm definitely ordering again!

26 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My go-to jewellery brand

My go-to jewellery brand! I love the designs and the quality is amazing. I always get asked where my jewellery is from and I’ve been wearing my pieces for years!

19 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

NOTL is by far the best jewellery brand…

NOTL is by far the best jewellery brand I’ve purchased from, quality is exactly what u want and the price point u can’t beat.. me and my sister have matching necklaces and we’ve not taken them off for arround a year now they still sparkle and have there beautiful gold shine ✨ my lil hoops are the same, I’ve been a NOTL customer now for arround 3/4 years and I will be for as long as I can 🥰 my absolute go to

6 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Wide range of beautiful jewellery

Wide range of beautiful, trendy and long lasting jewellery! Highly recommend this company if you want to keep up with all new designs, which are currently in fashion. Expensive looking pieces for the fraction of the price! Love love love ❤️

6 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience! Bought a necklace with earrings set a while ago and they have not tarnished since. The packing it came in was beautiful and good quality. 🥰 would highly recommend!

6 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

wasted money and terrible service

At the end of March this year, I made an order on neck on the line. which I now regret. I ordered earrings that cost 28 pounds and I paid another 6.99 pounds for shipping. The first unpleasant surprise was waiting for me when the courier brought me a parcel (I made an order to Germany), and said that I had to pay customs clearance in the amount of 8 euros….
but the surprises didn't end there. I opened the package and found that one earring was broken. I contacted the support of the store, they answered me that they could send my order again. I agreed. 2 months later I still haven't received anything. after a repeated letter to support, they simply ignore me. I don't recommend anyone to buy anything here, a very unpleasant experience. My money has been wasted...

25 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Placed my first order and chose the…

Placed my first order and chose the lucky dip bag (as I couldn’t decide which pieces to order), every single piece is absolutely stunning, the quality and finish is amazing, in LOVE. The delivery was super quick, 10000% will be ordering again soon! 🤍

1 de junho de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Not worth the hassle

Bought 2 necklaces. Took about 3 weeks to arrive. Looked fine at first but both broke within maximum 4 weeks. Contacted them via Instagram and email - awful customer service. Taking ages to even reply. About 4 months later I got 1 new necklace. Would not recommend.

15 de maio de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Aww… I’m so disappointed ☹️

Aww… I’m so disappointed ☹️
I bought a necklace as gift about 2/3 weeks before the birthday. Unfortunately I got the year wrong she I wanted to exchange for another kind as it was past refund. Messaged them and they agreed to exchanged. Send the necklace back ( with tracking) and never heard from them again. It’s been weeks. I have recently emailed for some sort of update, and they don’t respond.

Im out the ££ and no necklace. Also no customer care.

Update change 1star to 3star
Shortly after review, I was contacted and 2 weeks later I received a necklace.

27 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Beaut!

Really gorgeous earrings and the green suede pouches they come in are GORJ. The heart earrings influenced me on IG and I’m glad they did

9 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Einfach Betrug

Ich warte seit einem Monat auf meine Bestellung die ich wohl auch nicht mehr bekommen werde. Einfach schlecht nie wieder !

8 de abril de 2023
Opinião espontânea

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