Still waiting for my friends 25th anniversary box from November 2019. Have tried to called hundreds of times and emailed multiple times. Absolutely do not use this website as there is some scamming of... Ver mais
Nerdmerch
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Leia as opiniões dos outros
I loved everything about this idea, and I usually hate surprises! But this box exceeded my expectations x5. It was a great assortment, delivery was just as quick as promised, and when I opened it, it... Ver mais
Got 2 bundles of 4 tees for £19 ( Star Wars and Marvel) & expected a few naff ones but they were all excellent designs. Sizing is true and the quality of the material is excellent. Also got a Dare Dev... Ver mais
Worst case senario, instead of getting any of the t-shirts shown in advertisements (doubt anyone does - false advertising), received t-shirts with disappointing designs not a good deal at all then as... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Airwave Apparel is pleased to offer great Official Licensed TV, Film, Sci-Fi and Superhero Merchandise to customers worldwide. Please feel free to leave us some feedback on your order experiences with us this year!
Informações de contacto
Unit 5 Horseshoe Close, NW2 7JJ, London, Reino Unido
- 0203 290935
- help@airwaveapparel.com
- www.nerdmerch.net
Matt P. Employee who cares for his consumers.
He was a fast responder who wanted the best for me as well as the company. He understands my point of view and which was best to get that. He made sure I knew what was happening. Top man and employee.
Terrible Customer Service
Delivery is signed for and comes quick no problem.
Trying to get in touch to return items seems impossible, I used the on-site 'Contact Us' and then an email direct to their help email address. Had no reply since sending them on 10th September, almost a week ago.
Not received stuff and no reply
I ordered on this website as it said 2 days till dispatch then another 2 for delivery, this was 6 days ago and my parcel still hasn't even been dispatched, I have tried to contact them, no one answers the phone and have sent about 30 emails with no reply, I brought up a PayPal dispute however they have put the wrong email for a completely different company so you can't even dispute the case, complete scam
My order
I still have not received one of my orders, they said 4-5 business days and it's been 2 weeks. But what they have is cool, and they have alot of great products. I got a shirt from them it was awesome. That arrived on time.
No goods received!
Having purchased from these guys 22 days ago, I'm still yet to receive anything from them. They also have not responded to my Paypal dispute as yet. Real shame.
Difficult to Contact
I have ordered two items from this site, the first mystery t-shirt bundle and the second a combined order of a hoodie and t-shirt. The first order arrived with no issue and I was happy with the products, the second however I have had multiple issues with. The first being the dispatch of the order, which was placed on a Monday, and despite the claim of 48-hour delivery was not dispatched until the Friday of that week. Second, the hoodie I had ordered, pictured as a zip up jacket arrived as a pullover, with no description of the product stating that it would be this way. I have been since trying to contact the company regarding this issue yet they have so far ignored three emails and repeated phones calls which say that there is no one to answer the phone. The customer service is appalling. Finally, I have tried to cancel an order from the company, but due to the policy of having to make contact to do so, I have been unable for the same reasons listed above.
In summary, the t-shirts I have received have been of good quality however the correct fulfilment of orders and customer service is terrible. I doubt I will place another order with this company unless my issues are resolved and an apology for the current service is issued. Currently would not recommend.
Never got the item I purchased
I bought a Suicide Squad varsity jacket months ago and still haven't received it and I probably never will.
Fabtastic
Fast delivery fantastic clothing son loves everything I've bought him
Not 100% impressed.
I ordered two mystery boxes which arrived on the same day so I was pleased with that. However, one of the boxes had the wrong size order in. I've found other use for it but I was appalled by the absence of communication. I e-mailed the help address (at the bottom of the FAQ page) and still nobody has gotten back to me.
Trooper Christmas jumper
Excellent 5* service, highly recommend, great quality trooper Christmas jumper and great communication. .... I will be buying again...Thanks
Great buy
Took a two days longer then I would of liked but otherwise great buy.
Mystery box of not much at all
Ordered a Star Wars Mystery box. Ordered similar things from other companies in the past and been happy with the selection of stuff. Not this time. 3 t-shirts, an apron and two coasters. That's it. Normally a mystery box contains all sorts like key rings, hats, lanyards, pens and all sorts of other little nick nacks and stuff.
No impressed and wont be ordered from here again.
One month later, still no shipment
I ordered a jacket a month ago and still havent recieved it or even confirmation that it has shipped.
Very happy
I've ordered 3 times from Nerd Merch now and I'm very happy with everything I've received. The items are brilliant quality, and I'd definitely use them again. Highly recommended.
No information on order
I ordered a jacket a month ago and I haven't had no word on it is shipped. It's been since 8/9. It coming to USA. But I don't understand why no one is telling me anything about my order
Poor service
Waited weeks after purchase for the status for their delivery because the business does NOT properly tell you he status. Whether it's being prepared or shipped or goin' to be shipped after preparation. I made contact 3 times and they finally told me they were goin' to ship it. This business does not offer live tracking although it pretends to by sending a map in its emails. Won't buy from them ever again. Still waiting on delivery and it's been several weeks now. No communication in between.
Joker Mystery Box
Second box I've ordered from Nerd Merch, loads of cool stuff inside!
Good could be better
Recently I purchased the 4 star wars T shirt bundle however 2 were the same T Shirt which is not what was shown in the ad. 4 different T Shirts would have been better.
Great clothes.
Ordered both a mystery deadpool and joker box, the deadpool tshirts were underwelming as well as the joker box which cam with 2 tshirts and joker mouse mat and coasters. Didnt feel all that was worth the price.
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