Went into the Chester branch with my partner. Was warmly welcomed by the owner who helped show us around and explored more ideas for myself and my partner. Walked out with more than we intended to buy... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The usual excellent service. Deliveries are fast; more so now that the Royal Mail is handling them. I don't understand why some businesses still use Parcel Force. They are so inept! As for Nice 'N'... Ver mais
A empresa respondeu
ABSOLUTELY FANTASTIC BUSINESS!!! went into the Chester store today and spoke to a lovely lady called Trish who helped me and my partner get exactly what we needed and also gave us a few demonstration... Ver mais
A empresa respondeu
Amazing shop When visiting in-store it's an awesome place very friendly atmosphere and staff is super friendly and helpful It's a well stocked place with very competitive pricing compared to othe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Nice 'n' Naughty is a UK professional and modern, adult retailer with both an online presence and two Boutique stores located in Chester and Warrington. Our online store offers free returns, low prices and thousands of products in stock . All items are packaged discreetly and we offer free delivery on orders over £50. We are on hand both by phone or web chat to help with any questions and queries that you may have.
Informações de contacto
Unit B1 Basement, The Hive WA1, WA1 1SW, Warrington, Reino Unido
- 01925 871 891
- online@nicennaughty.co.uk
- www.nicennaughty.co.uk
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The china brush is fake so would not…
The china brush is fake so would not order from this place again
1 de outubro de 2024
Resposta da Nice 'n' Naughty
Hello Anthony,
Thank you for taking the time to review us, but I would ask you, as a small independent business, you allow us to rectify the product issues with you, and allow us to change your mind on the service review you have given us.
We strive to maintain the best customer service, and our Trustpilot reviews show we like to go the extra mile with our service.
We are sorry to hear you are not happy with the item you ordered, and always welcome Product Reviews, as these can give our customers valuable insight into the items.
With regards the China Brush, please rest assure, we only use reputable suppliers and are quite concerned by your comments as we have never had a problem with this item before.
Could you please e-mail us directly at:
help@nnnretail.co.uk
and give us some more details on why you believe this product to be less than genuine, as we would like to investigate this further with our supplier.
Kind regards,
John
Nice 'n' Naughty Customer Service
Resposta da Nice 'n' Naughty
Hello, Rob,
Thank you for taking the time to review us and for your kind words. We are pleased you had a positive experience with us and we appreciate your support for our small business.
If there is anything we can do to help in the future, please do get in touch.
Kind regards,
John
Nice 'n' Naughty Customer Service
A small business who respond to emails very quickly and are really helpful.
Product posted promptly and in discreet, secure packaging. Very nice free gift included with the order. Fast delivery. A small business who respond to emails very quickly and are really helpful. Have ordered from them several times before and will do so again.
30 de agosto de 2024
Resposta da Nice 'n' Naughty
Hello there,
Thank you for taking the time to review us and for your kind words. We are pleased you had a positive experience with us and we appreciate your support for our small business.
If there is anything we can do to help in the future, please do get in touch.
Kind regards,
John
Nice 'n' Naughty Customer Service
The product is renowned can be…
The product is renowned can be expensive at times, but with Every purchase they give you a discount Cold , which is very useful thank you for that. I would recommend this company to friends and family.
Thank U
26 de agosto de 2024
Resposta da Nice 'n' Naughty
Hi Stephen, thank you for your review. As a small independent business the feedback and support you provide is invaluable to us.
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
I ordered before mid day and my item…
I ordered before mid day and my item arrived the following day. Super fast processing of my order. Item arrived well packaged. My item required an Allen key which did not arrive with the item but the missing key was posted out before I even realised it was missing with a lovely e mail apologising which was just 1st rate customer service. I would not hesitate to recommend or purchase again from this retailer. 5 stars well deserved. Thank you for stocking such great items and for caring about your customer!
16 de agosto de 2024
Opinião espontânea
Resposta da Nice 'n' Naughty
Hi Sarah,
Thank you for taking the time to review your experience with us, as a small independent business this feedback is invaluable to us.
We are delighted you have enjoyed your experience, and if there is ever anything we can do to help or assist you with in the future, please get in touch - we'd be happy to help.
Kind regards,
John
Nice 'n' Naughty Customer Service
The staff are always very helpful and…
The staff are always very helpful and put you at your ease.
5 de agosto de 2024
Resposta da Nice 'n' Naughty
Hi Evelyn,
Thank you for taking the time to review us. We're very pleased to hear about your positive experience with us.
If you ever need any further help or advice, please get in touch - we'd be happy to help.
Kind regards,
John
Nice 'n' Naughty Customer Service
Resposta da Nice 'n' Naughty
Hi Daniel, thank you for your review. As a small independent business the feedback and support you provide is invaluable to us.
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
I recently visited the Warrington…
I recently visited the Warrington boutique and was amazed by the various options of toys and lingerie available. Staff were lovely and very knowledgeable and I’m very happy with the products I’ve purchased. I would highly recommend the heated affair rabbit, it’s fantastic, very comfortable and great fun.
20 de julho de 2024
Opinião espontânea
Resposta da Nice 'n' Naughty
Hi there,
thank you for taking the time to review us. We are so happy to hear about your positive experience with us - and we'll be sure to pass it on to the Warrington Boutique.
It means the world to us that you have supported our small independent UK-based business.
If we can be of any further assistance please let us know.
John
Nice 'n' Naughty Customer Service
Love nice n naughty
Love nice n naughty. It’s my fav go to shop for amazing prices and 1st class service. A* Highly recommended
8 de julho de 2024
Resposta da Nice 'n' Naughty
Hi Sue, thank you for your review. We appreciate your loyalty and support!
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
Resposta da Nice 'n' Naughty
Hi Norman, thank you for your review. As a small independent business the feedback and support you provide is invaluable to us.
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
Great site & quality products.
Website is easy to navigate & order.
They have some products that other sex shop doesn't.
Dispatch was almost instant.
Nothing to fault. A++
3 de junho de 2024
Resposta da Nice 'n' Naughty
Hi Simon, thank you for your review. As a small independent business the feedback and support you provide is invaluable to us.
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
Great.
Items quickly dispatced.well packaged and a little freebie was an added bonus.
16 de maio de 2024
Resposta da Nice 'n' Naughty
Hi Darren, thank you for taking the time to review us. As a small independent business the feedback and support you provide is invaluable to us.
If there is anything we can help with in the future, please get in touch. Have a great day!
Many thanks,
John
Nice 'n' Naughty Customer Service
Terrible...
the material of the packer is unacceptable, it stuck together like unleavened yeast dough...it is not possible to use it
15 de maio de 2024
Resposta da Nice 'n' Naughty
Thank you for taking the time to leave this product review and we are sincerely sorry that you have found that this item is not up to standard.
As a small independent UK business every order and review is important to us and we would appreciate the opportunity to deal with this issue for you.
I have reached out to you, away from this platform, to see if we can resolve this problem and would be grateful if you could please contact us directly.
Many thanks
Emma
Nice 'n' Naughty
Web Customer Service
Product as described
Product as described, good quality, well made, excellent service
7 de maio de 2024
Resposta da Nice 'n' Naughty
Thank you so much for your review. We appreciate you taking the time out of your day to provide us with such lovely and positive feedback. As a small independent UK business reviews help us improve and grow and are therefore very valuable to us.
If there is anything we can help with in the future, please contact us.
Many thanks
Emma
Customer Service
Always a pleasure
We have visited Nice and Naughty in store many times, but we wanted to buy some things at a time when we couldn't get into store so used the website.
In store the staff are so welcoming and helpful, they leave you to browse and offer help if required.
Will definitely be shopping with Nice and Naughty again
Ordered on Sunday night at 5.30pm, delivered by 1pm Tuesday (Next Day Courier selected)
12 de maio de 2024
Resposta da Nice 'n' Naughty
Hi there,
thank you for taking the time to review us. We are so happy to hear about your positive experience with us.
It means the world to us that you have supported our small independent UK based business, and we look forward to seeing you again too.
If we can be of any further assistance please let us know :)
John
Nice 'n' Naughty Customer Service
Resposta da Nice 'n' Naughty
Hi Yvonne, thank you for taking the time to review us. Your feedback is very important to us so we can continue to provide a service we can be proud of.
It means the world to us that you have supported our small independent UK based business.
If we can be of any further assistance please let us know :)
John
Nice 'n' Naughty Customer Service
Great advice and product knowledge…
Great advice and product knowledge shared which allowed me to buy with confidence. Very happy with purchases and will be back for other items.
13 de dezembro de 2023
Opinião espontânea
Resposta da Nice 'n' Naughty
Thank you so much for taking the time to review us. As a small UK independent business, your feedback is very important to us to ensure that we continue to provide a service we can be proud of.
If we can be of any further assistance in the future, please do not hesitate to contact us.
Many thanks
Emma
Resposta da Nice 'n' Naughty
Thank you for your review, as a small independent UK business customer service is our priority and having checked our customer service email, we have not received any correspondence regarding your recent order. I would please request that you contact us directly and give us the opportunity to rectify any complaint you may have. If you are dissatisfied with a product you are able to return it for a full refund or exchange. Trustpilot is a platform to rate a companies performance and customer service and these reviews are very important to small businesses, If the item is unused and in the original packaging we are happy to exchange or refund if you are dissatisfied.
Regards
Emma
Customer Service Team
Very good quality
Very good quality, fast delivery, really appreciate it. Received everything on time and quickly.
1 de maio de 2024
Opinião espontânea
Resposta da Nice 'n' Naughty
Thank you so much for your order and your lovely review.
As a small UK independent business we appreciate the positive feedback and you taking the time to give it.
If there is anything further we can do to be of assistance to you please do not hesitate to get in touch.
Many thanks
Emma
Good quality fast delivery love it
30 de abril de 2024
Resposta da Nice 'n' Naughty
Just wanted to thank you for taking the time to leave us a review. We are very happy that you had a positive experience shopping with us and we hope that we will see you again soon.
It really does mean the world to us that you have supported our small independent UK based business.
Thanks again for shopping with us.
Emma
Nice 'n' Naughty Customer Service
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